Under the direction of the Practice Manager, the Administrative Medical Assistant carries out the responsibilities of a Medical Assistant with emphasis on administrative functions in accordance with organization’s polices and applicable laws. Responsibilities include but are not limited to providing administrative support to Primary Care and Behavior Health Services through a variety of task related to organization, communication, confidential and time sensitive information. This position must be or become familiar with Howard Brown’s policies and procedures and ensure that all administrative duties are completed accurately in a timely manner. Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to communicate effectively with patients, vendors and all employees of organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manage desktops, refills, faxes
- Complete clerical request from the patient portal.
- Assist in the completion of paperwork for patients, i.e., employment letters, gender marker letters, ADAP.
- Complete pre-visit documentation, including verifying insurance eligibility and informing patients of co-pay and sliding scale.
- Assist in the completion of FMLA paperwork for patients.
- Medical cannabis program (managing hard copy materials, notifying patients when additional information is need and/or that paperwork or on-line information is complete).
- Submit and reconcile expense reports into Concur.
- Performs routine clinical functions to include but not be limited to: vital signs, weight, blood pressure, urine sugar/protein dips, and hematest.
- Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.
- Records data collected in appropriate EMR system.
- Reports patient observations to the responsible provider or staff nurse.
- Performs lab procedures as assigned, collects, labels, and processes all specimens including urine, stool, sputum, and blood as required.
- Provides patient with appropriate requisition, information and instruction for ancillary tests and procedures ordered by physicians.
- Stocks inventory and ensure cleanliness of examination rooms, equipment