Cannabist Marijuana Dispensary in Chicago, IL
4758 N Milwaukee Ave
Chicago, IL 60630
Chicago, IL 60630
Hours of Operation:
Daily:
Mon – Sat: 10am – 7pm
Closed Sunday
Mon – Sat: 10am – 7pm
Closed Sunday
Payment Methods:
Cash Only
ATM Available On Site
MEDICAL | RECREATIONAL DISPENSARY
Adult Use – Cannabist is a marijuana dispensary location open at 4758 N Milwaukee Ave in Chicago, IL 60630.
Cannabist dispensary menu products are available for adult recreational use for people 21 years of age and for Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor.
Please enjoy products from this cannabis store responsibly!
What People Are Saying
Based on 899 reviews
Jonathan S.
1692056287
I love this place. The employees are the reason why I still come to this place. Micky has been my go to when Chris hasn't been around. I recommend this place to every single person that asks what dispensary to go to. I am sorry that I missed everyone else. Your products are GREAT! Thank you for making my experiences there great.
Ralphie J.
1690575291
Cozy place. Not overwhelming at all. Ozzie took great care of me. My first time there, so I got 30% off. I asked him for a flower to sleep and in no time, he had info and pictures of options for me to consider. So polite and friendly. I will go back because of his service. Ty brother. Your rec was absolute fire.
Danny C.
1690477412
Cannabist dispensary is well-organized and efficient in delivering for their clients. I speak specifically of the speed and efficacy of processing their online medical orders. If you order online, not every strain or brand is reviewed. That’s where the helpful staff come into the experience.I’m greeted warmly, and the staff is knowledgeable about the products. Questions are answered thoughtfully, and I never felt rushed or felt stupid in the interaction. Staff often share their experiences with a strain, which can help to make decisions when choosing an under-reviewed strain. I’ve had good luck with expanding my medical choices through these 1:1 conversations.In particular, I’ve had great experiences working with Sophia, Michael, and Cesar at the Jefferson Park location.I will add that, during busy times, conversations echo in the beautiful open space. This is a challenge to hear what is being said or asked of you. The service area plastic barriers or masks can complicate things, too, if you read lips as I typically do. The staff have been very helpful and considerate when I’ve had to put my ear closer to them, but I recommend avoiding busy times if you struggle to hear conversations in hustling public places.
Robert M.
1690410820
Extremely nice and professional, very clean store. Excellent customer service, especially from Jesse. Greeted me with a smile and made me laugh as well as help me find the right strain for my needs and suggested other products as well highly recommend this store
Marc L.
1690343019
Went in to buy some product and was a bit overwhelmed by the choices. An awesome woman named Natalie helped me wade through the options and made a couple suggestions that were spot on! And she also reminded me of the veteran’s discount so I saved 15% to boot! Great service (and great product)!
Sav C.
1690262620
I've been coming here for a while now, and honestly love it every time. All the staff are great and it's always smooth enough that I'm in and out on time to catch my bus swinging around back home. The last couple of times I've had Edwin and Sophia, and both were great. Still, I can't stress enough that every staff member here is great and I've always felt comfortable and happy with my experience.
Nikki M
1689965629
I've gone to the Cannabist for years due to a chronic health condition. The staff is consistently friendly, helpful, and knowledgeable. Ozzy, Jasmin, and Chris recognize and greet me every time they see me. Today I worked with Micah who was exceptionally customer-focused. I refer people there and they always have good things to say. I can't recommend the Cannabist highly enough.
James “Fury” P.
1689874989
Sincerely stunning experience each visit!Carla asked in perfect tune for a review of an exciting establishment we've made regular visits to in recent years.Getting to see growth in a young industry is invigorating for a tech enthusiast who adores Loyalty apps!Mondays, $100 gets you a free JTuesdays is 30% off house brandsWednesday is the exciting wheel of rewardsWhat a time to be alive & experienced shops all around the US && to be so lucky to have a grand stand like Cannabist in nicest neighborhood in Chicago
Theo G
1689369840
Staff is incredibly helpful and kind. Specifically Eddy who took their time helping me pick out a stiizy pod which I had purchased a year before in LA but completely forgotten the name of it. Eddy has also assisted me in selecting flower which I’m not always too knowledgeable about. The atmosphere is excellent! No hurry or rush and staff is more than happy to help you.
Lesley T.
1689355542
This dispensary was one of the best dispensaries I've ever gone to! The service was phenomenal and the staff was great ESPECIALLY Cesar Medina. He really put in the time and effort to help me select what fit best for my needs! I would HIGHLY recommend coming here and if you are assisted by Cesar even better! He was patient with me and very helpful explaining things to me. 10 out of 10 service!
Alyssa S.
1689029558
Absolutely my favorite dispensary, ever! They always have the best products available. The staff is always welcoming. I have had the pleasure of being serviced by Cesar Medina on several occasions and he always greets me with a smile and makes me feel like royalty! His customer service is HIGHLY appreciated!
Michael
1660624285
I come to this place often and the employee Jake has taken care of me in ways I could never be thankful enough for. He provides some of the best customer service I had ever received. He’s very knowledgeable about the products listed on the menu and he has some good opinions on them. If you’re looking for any recommendation on something ask him! Also did I forget to mention he has a nice style? my boy dripped out! In all seriousness I recommend him for his kind customer service, his energy of getting to know his clients, extremely good patients, and overall such a wonderful person to meet.
Ismail “Doubl R” R.
1659661125
Very nice environment! Not too busy when I went in. Was helped by Tasia and she was of great assistance. Prices are bit high but they had industry discount to help 👍🏾
Jesse G.
1656778892
Excellent dispensary! They always have some kind of sale going on, and some days the cashier will spin a little wheel so you have a chance at something extra too. Staff is kind, wait times are low, and great product. I recommend!
Allison W.
1656528126
Welp back again with another Review. Now I am 4/20 friendly. So, im all about getting the bang out of my buck when purchasing recreational Mary Jane. Well this is my third time shopping with this business and each time I have spent over 120-140$ you do the math that’s almost 400$ in less than 3 months. Now, they have a loyalty rewards that I have been having difficulty getting access too. (For everything dollar you spend you rack up points etc.) Well this last time I went I was helped by Megan. Who is always a delight and helpful my first time shopping she was training on the register now she was on her own. But, I explained I was having issues with the rewards and so she went to ask a “manager” Luke? Or Kyle? Whatever his name was told Megan (loud enough for me to hear) that he couldn’t help me with my loyalty issue. But, if I spent enough money then maybe. So I asked do I need to pull up my transaction history to show for a 5$ discount. But, without confrontation I thanked Megan for her help. But, from someone who shops around a lot this location has nice omnibus but service was a flop. Felt that if I was another race I would have gotten better help then what I received. If you must shop there fine but if you are looking for better service and more selection definitely shop elsewhere only worth it if you can get your loyalty rewards to work.
Rene L.
1655149618
Always happy with their customer service, product selection, and in a really convenient area of the city. I also love that they participate in the Share Well / Care Well program and that they have hash rosin! 💚
Michael D.
1654897948
The company has done an amazing job picking who to hire. Rachel is an employee that deserves a raise. They have gone over and beyond to assist me. They provided me with incredible service. Very hardworking,kind,and respectful I enjoyed the service I was provided.
Dan
1653083231
I have been going to here since December of 2021. I have had the best experiences with the staff. The staff always gives me great feedback on strains and or products. Always in and out and can use a Visa/MasterCard. thats a huge plus I think.
Jeff G.
1652947619
Columbia Care USED to be a good deal, back when you could get a bulk discount by choosing multiple different eighths. You USED to be able to choose up to 8 different strains and pay a reduced price for buying a full ounce. Now you just pay the price of an eighth x 8. Makes me wonder what I even got a medical card for in the first place. At these prices you're better off going to Michigan or the black market.
Henry D.
1650901878
I've been going to this dispensary for over a year now and love it. The staff is super friendly and the store is beautiful. They just recently remodeled and expanded the store size. It really looks amazing now! They are very knowledgable and helpful to inform you on their products. Give them a try! You won't be disappointed.
Priscilla G.
1650473604
I used to love this dispensary until they changed ownership/name. I now unfortunately will stop going here because of the treatment and changes that took place the last time I went. I was greeted with eye rolls and apathy. I then ask about my medical discount at the register that I would receive no matter the sale, and they told me that it doesn't apply anymore. I called and was told that nothing was going change and only the name would change about the dispensary but that was a lie. On top of it, I was given attitude when I asked about my usual discount. The care that I received before is gone, along with it's customer service quality and deals. On top of it all, this all took place on 4/20. Leaving me a bitter taste for the start of the holiday...
Kristina J.
1650384757
Hands down my favorite dispensary in Chicago! They have an awesome selection + great deals. The budtenders are extremely informative, educated and helpful. Even the security guard was extremely helpful (I didnt catch his name but he had long hair & blue eyes)He helped me carry my bags to my car and was very friendly. Overall I had a great experience here!
Marcin P.
1649717147
They opened the other side of the building now and it is stunning! My preferred dispensary for sure. Great selection always have some kind of sale going on and the building recently has been remodeled/updated and it looks amazing. Staff is knowledgeable on the products and very helpful. Security are super nice and friendly. Totally different place now! People are in and out no lines out the door it's great!
Kristina R.
1648163675
It’s a great visit each time! They begin to know you by name and the types of strains you prefer; suggesting others as well! Really informative! Thanks again!!!I’m literally greeted by name !!
Eric H.
1647675902
Gotta absolutely love this place. Great store great employees great selection, and always great service. Thanks for everything guys definitely one a my favorite stores. Best part is I live 3 blocks from the store too!!!
Marcin P.
1647644771
My preferred dispensary for sure. Great selection always have some kind of sale going on and the building recently has been remodeled/updated and it looks amazing. Staff is knowledgeable on the products and very helpful. Security are super nice and friendly. Totally different place now! People are in and out no lines out the door it's great!
Adriana H.
1646685574
Had an amazing experience with my bud tender Amanda! She is so knowledgeable and took her time with me! This place is so clean and great product
Michael H.
1645657261
They have the lowest prices, that I have seen, and their staff is nice and informative. Luca is very friendly and helpful. The shop is nice on the inside, too.
John H.
1644638182
This was my first time and a real good experience for me. The receptionists were really nice to me.Brooks was my budtender and he was really helpful to meHe took his time with me and went through every item with me. The guard with long hair told us that the ticket guy was giving out tickets and saved 3 people from getting tickets including myself. The product was also really good. I will definitely be coming back here.
Isabel C.
1642484587
Building has no sign. Small lobby, grouchy staff, including security complaining about the back room staff. Back room staff complain about front staff and needing a lunch break. I get it, but I'm dropping 300$ on product and I don't want to hear it. Oh. And the staff member got to take a break once a manger moseyed out of their office acting like they were doing the staff a favor and like they were just asleep. Finally, you can have an appointment, but if another customer is holding everyone up because her boyfriend has to go park the car and for whatever reason needs him with her, you will be told it's your turn, then rudely told to have a seat because old girls dude showed up.... Everyone else had to find appropriate street parking and line up to get in, staff and security shouldn't be accommodating that type of behavior because everyone has a schedule that should be respected.
Kat B
1641672041
super efficient and friendly service! 🙂 ordered online and was ready on time. Also they had a $20 off $200 deal and a spin the wheel option to get an additional discount!
DOWPete
1640880062
3.3 stars. ::Update:: Turn around times have been reduced. Specific pickup times have helped...My Saturday morning pickup was a 30 minute wait. Friendly enough, but still torturously slow. Easy to order on their website. Nice product selection. Got a full ounce at a fair price.Covid protocols, so bring your mask. As a first-time visitor, I noticed the staff knew most medical patients by their first name. Nice waiting and fulfillment room. Street parking was available. Nice bakery across the street if you need to grab some baked sweets for your munchies...
Marcin P.
1640216078
My preferred dispensary for sure. Great selection always have some kind of sale going on and the building recently has been remodeled/updated and it looks amazing. Staff is knowledgeable on the products and very helpful. Security are super nice and friendly. However this place can be so slow. More registers more people and medical shouldn't be getting better treatment rec makes em the money. You may do an online order for 3 pm pick up but won't get in till 4 sometimes
Marcin P.
1639936523
My preferred dispensary for sure. Great selection always have some kind of sale going on and the building recently has been remodeled/updated and it looks amazing. Staff is knowledgeable on the products and very helpful.
Jovita A.
1639542745
I Usually never have a problem at this dispensary. In and out. But lately, the front desk worker who checks the people in has had an attitude. It feels like she doesn’t want to be there. I’m sorry but don’t take it out on us. Really tanks the vibe.. The rest of the staff is A+
Adam S.
1639443042
I have used many different dispensaries and Columbia Care is the best that I have been to so far I will keep coming back. Dylan was a great sales associate to work with.
Christopher D.
1634190154
One of my favorite medical dispensaries I’ve gone to in Chicago! The menu here hardly ever disappoints me when other places usually do. The budtenders are always so friendly and knowledgeable on the products as well. Thank you Col-Care family 🙌🏼
Dana J.
1633978038
I have had very satisfactory experience every time I have come there. They are very helpful to answering my questions, and a bonus being they routinely offer promotional discounted items or simply offer small percentage discounts!That is a HUGE perk as most Chicagoland dispensaries offer very little promotional discounts for patients- either medical or recreational. Very friendly staff and the check in process is a breeze. Definitely recommend 🙂
Mariah M.
1632163465
First time going to a dispensary, I wanted to try their carts and see how I enjoyed the experience so I can stop buying street carts that affect my asthma. Honestly a really awesome experience, when I first pulled up there was a line of like 6 people after I circled and found parking there were only 2 people ahead of me. They let us 3 inside and we waited in the waiting room, I had placed an online order and as soon as they called me, I let the cashier know and he got my order and checked me out in 5 minutes! It should go without saying I definitely noticed a huge difference in the cart and will definitely buy from them again; it’s even more convenient that they are a 8 minute drive from my home!
DOWPete
1631891720
3.3 stars. My Saturday morning pickup was a 30 minute wait. Friendly enough, but still torturously slow. Easy to order on their website. Nice product selection. Got a full ounce at a fair price.Covid protocols, so bring your mask. As a first-time visitor, I noticed the staff knew most medical patients by their first name. Nice waiting and fulfillment room. Street parking was available. Nice bakery across the street if you need to grab some baked sweets for your munchies...
Donald T.
1629731230
This place is top notch. Great friendly staff that is very helpful. Seems to be the cheapest prices in the city that I have found, and they always have discounts or some sort of deal going on. Wednesdays is spin the wheel day for recreational and you can get % off or free products.
James K.
1628036277
Their "deals" are not really deals when they charge you taxes on the original price and not the sale price which is considered tax fraud. They double charge the 3 dollar charge you use a debit card. The people are nice but behind the scenes is way to shady for me to be returning
Jay G.
1627763186
What they lack in consistent deals on the menu, they more than make up for with some of the best discounts and deals for medical customers. Super chill environment, feels like less of a hassle than some of the other dispensaries around. Highly recommend.
DOWPete
1627378967
3.5 stars. My Saturday morning pickup was a 30 minute wait. Friendly enough, but still torturously slow. Easy to order on their website. Nice product selection. As a first-time visitor, I noticed the staff knew most medical patients by their first name. Nice waiting and fulfillment room. Street parking was available. Nice bakery across the street if you need to grab some sweets for your munchies...
DOWPete
1627144735
3.5 stars. Saturday morning pickup was a 30 minute wait. Friendly but torturously slow. Easy to order on their website. Nice product. As a first-time visitor, I noticed the staff knew most medical patients by their first name. Nice waiting and fulfillment room.
Natalie X.
1626544658
One of the best medical dispensaries in Chicago. The prices are very competitive, inventory is well stocked, and the budtenders are very helpful and informative. I would recommend this dispensary especially to new patients who are not as experienced with cannabis!
Laurie A.
1626371179
The prices and discounts are awesome. All Employees are always friendly and ready to help with any questions. From security to the front desk to the bud tenders. 10/10
Bo T.
1625149152
This is my local dispensary. Nothing but great experiences here. They are also a cultivator so they can sell their own product at cheaper prices. They always have a wide variety of items, and their prices of all items are extremely competitive. Get the 1oz of shake (30% THC) for only $160. Also they have lots of discounts and they are very involved with the community. Staff are knowledgeable and helpful. Social distancing is good and the facility is neat and clean. Also ample street parking. Highly recommended for price and selection.
Octavius H.
1623866987
Donald took care of me most recently, but this has always been a great stop to pick up on the fly. Employees are always welcoming and very friendly, it’s like a breath of fresh air before elevating a little!
Astro G.
1622149568
On a rainy day, this place will make you happy. Smooth and kind with please and thank you. Best of all Uncle Sam still gets his cut
Sean F.
1619732333
One of my favorite dispensaries to pop into!! Such a great variety! I'd like to give a shout out to Brooks!!! I recommended my mom to go see him when going to the shop. She works in home care. One of her particular patients has been dealing with stress, pain, anxiety caused by late stages of dementia. The patients family was searching for new remedies rather than prescription drugs. So my Mom went to the dispensary to find a 1:1 CBD tincture. Brooks couldn't of done a better job recommended my Mom. "He seemed very interested and caring in the information he was giving to me." It has a been over a few months now. My mom and the patients family are finally relieved because the tincture has been working successfully. My mom credits Brooks in many ways. Still is using the tincture today. Thanks again!
Travis M. C.
1619720702
Great service! Brooks was awesome in helping this traveler find products that fit me best. No wait time at all. Will definitely return next time I'm in town!
Adam Z.
1619530565
I've tried out a lot of the dispensaries in the Chicago area and Columbia Care is the best. Their website is the best for online ordering. Pick-up is super fast. Security is polite and a part of the process instead of acting aggressive and annoyed to do their job like they are at MOCA. I don't even check the menus at other dispensaries anymore, let alone actually shop at any of them. Columbia Care is the spot.
Tim
1618517217
Top tier dispensary for the Chicagoland area. I travel a lot around the city during the week and have been to every dispensary available to check selection and price. Colombia has, by far, one of the best. Always stocked up on good product. Prices remain pretty standard, but the constant sales and discounts offered here make it a better deal than almost any other store. Smaller building gives it a cozier/more comfortable feel. And the staff are very friendly and actually work to make sure your experience was good from the moment you walk in; till the moment ya walk out the door. Great store
Rannell G.
1617726601
Great selection of products, very friendly & welcoming staff that took time to get me acquainted with their rewards and specials. Ordered via the website (which could use some work as the cart kept emptying if I had multiple tabs open) and they have a special pickup window, which was super convenient. Comfortable seating area while waiting for my turn. Competitive prices will keep me coming back.
Jae D.
1617481748
I never do reviews, but I had to do this one. Staff was friendly, visit was fairly quick and painless, but the cannabis flower I purchased was just horrible. Super dry, no smell, no potency. When smoked it lit my throat on fire and tasted horrible. The bud tender recommended this to me and since you cant even see a photo of the flower your buying I thought it was good to take his suggestion. Worse 76$ spent on an 8th ever I should have drove to the west side for a fat 20 sack.
Michelle
1616898030
I had a really good experience here! They were the only dispensary nearby that carried a specific medical product i needed and i was able to reserve it over the phone when having difficulty ordering online, which i really appreciated the help on. When I got there i realized i had somehow managed to only bring my credit card and the two sincerely warm and friendly front desk folks let me know i could download a specific app and pay that way. That saved so much time and trouble. Security was friendly, and the budtenders who i know have a really intense and fast paced high volume/high social interaction job were very professional and nice as well. They also have discounts right now for first time med customers (possibly adult use too but not sure) as well as medicaid, vets etc. I was in and out quick. I appreciated the welcoming energy there and will be sure to go back.
Robert K.
1616170921
Awesome staff and reasonable prices! Have never had a bad experience with these guys. Highly recommend for everyone ☺️
Hamoon F.
1616030999
Really good dispensary with really good staff and great member program for seniors, vets, and Medicaid recipients. Some of them go above and beyond. Matt the security guard was great today. He had a hostile customer and he seamlessly took care of the situation by deescalating.
andrea G.
1614696823
I just became a client about a month ago because they stock Sweet Stones It was my first time there, I felt I didn't know the routine. But the associates, mine was Brooks, he was very helpful. I have now been back twice and am getting to know and like all the helpful and friendly staff.
janette E.
1614691016
Great selection of products; purchased flower, edible, vape and very happy with each. Products have mellow flavors and kick in quickly. Good customer service with an expedited process since it's a small store. Park a half block away or so since parking on the street is pretty limited.
Chris The M.
1613010781
I don't usually leave reviews however I'm compelled to in this instance as this place totally had the customer service on point when I stopped in today. The two ladies who were working behind the desk in the front I've seen before on my previous visits and they are both delightful. The sales person was friendly and patient and totally willing to answer questions and fulfill specific requests. I'll be back, for sure.
Kristina R.
1612913485
It’s a great visit each time! They begin to know you by name and the types of strains you prefer; suggesting others as well! Really informative! Thanks again!
Andrew M.
1602166530
Saw the most common adjectives for these guys and I wouldn’t debate them.Comparatively & as a medical user, I enjoy the more personal interface. More times than not I have time to ask my relevant questions and possibly get some valuable advice for down the road.The prices at this location, are notable but so are the others location for duplicitous but what may be fair reasons.For people who need this product, it’s a good spot.
Brittany R.
1601993949
It’s in the name... “CARE!” And I mean that! all the employees I have come in contact with have been amazing humans to work with! They have extensive knowledge of the industry and are here to help others! Special shout out to Andrew B.! Such a great person at heart! Thank you for all you do!
Samantha L.
1601696053
I’m updating my review after coming back a couple more times. The online ordering is fast and easy with barely any wait. Kind of a limited selection but seem to always have good deals and promotions.
Ian K.
1600280886
Decent selection and usually no line.
Bigg Jonny D
1600199867
The #1 dispensary in chi-town.
Nicholas Alexander G.
1599941286
Excellent customer service, friendly & very helpful. Went in on a busy-ish Saturday afternoon, short wait, no problems. Good health & safety precautions.
Jeremy S.
1599856082
The team here is always helpful and friendly. I get recommendations based on their own personal experiences, which is about the best service I could ask for.
Mary L.
1599773636
Everyone was so accommodating and knowledgeable. Good selection fair prices.
Andrea F.
1599676511
Blanca B at Columbia Care is a fabulous budtender!!! She listens and really tries to help you get what's best for you personally. 💚
Karen T.
1599654802
Best dispensary around, everyone is so helpful and friendly.....
Samantha L.
1599431151
The reason I’m giving 2 stars is because of the new patient discount I received which was very generous. I’m a new medical patient and the staff was very rude to me on my first visit. They automatically assumed I was a recreational customer even after I told them I was a first time medical patient with an online order then they had the nerve to make passive aggressive comments to me while I was sharing my medical information with them. After I was called back into the sales floor, the cashier was beyond rude asking me for my info and after I paid she had the nerve to say “See you next time” in a very passive aggressive way. It was such a negative experience I don’t see myself going back again. The staff seem miserable there and they take it out on their customers.
Maria S.
1599360445
My go to dispensary
douglas E.
1599071126
out standing quality....thank you tom for helping me get my medical card....
alaina S.
1598915823
Bianca went up and beyond to help me out today! This dispensary really cares about their patients. So refreshing to see. Highly recommend Columbia Care.
Christine S.
1598717705
I was greeted at the door and treated really well from the moment I walked in! Pam and Rachel And Tim Thankyou for helping me, COVID has thrown a look into everything and you were patient and helpful! I will return! I highly recommend! Prices were also very good and I can tell you the items I received have been top quality!Thanks Again... keep up the good work!
Alfred S.
1598464364
Super pleased with my purchase and their customer service. 1/4 of Columbia care popcorn for $80. Keep it up Columbia care! Let it only get better from here
Don W.
1598375089
Fast and quick 😍 senior. Save$$
Phil H.
1598129763
from Pam and Natalie in reception to the budtenders in back, this 'flower shoppe' is always on point...professional and courteous staff ALWAYS have time to answer any and all questions to help consumers and patients make the best informed decisions. would mos def recommend to anyone looking for a truly worthwhile weed experience.
Sheena Da C.
1597531211
Columbia Care is great faculty, always make you feel welcome. COVID safe and also Fair prices. I definitely recommend this Dispensary.
Melissa K.
1597355710
I walked into Columbia Care and my experience there was great. The atmosphere is friendly and the staff is awesome. Bianca B helped me last time I came in and she was very helpful and very knowledgeable.
Joshua J.
1597332346
Great dispensary! Wide selection of strains. secure, friendly staff, cool knowledgeable good bud tenders. Can’t go wrong here
jim m
1597272467
I would like to shop there, and I live close enough to walk there. BUT, their REC prices are way out of line. Especially when compared to other area dispensaries. And the over pricing is on all of their rec items. For example, they're $15 to $20 more on carts(on all of them!) and it's the same for flower. But if you compare their MED to the REC menu you'll see where the costs have been shifted to. Other dispensaries don't do that, they charge the same for product regardless of med or rec.==============Reply to Owner: Where is it noted on your site that the tax is included in the menu prices?
Tyler J.
1596726109
the prices, staff, as well as product selection, quality, and potency is second to none. If your a med patient, this is my advice: if they don't have it, don't waste your money on it elsewhere. they carry what works! the Curative flower should also be your go to, high terpenes and a well balanced product. I've had a few minor discrepancies but they have gone over and above every time to sort it out, just stay calm and don't be a jerk!
Erich P.
1596037780
Best quality and friendly knowledgeable people. Trista has a great demeanor and really knows her stuff. Best in the City!
Alison G.
1596036296
Definitely one of my top 3 favorite dispensary. Everyone there is so friendly and welcoming. I'm so thankful that they are so close to home so I can get there easily.
V P
1595964036
Amazing customer service!!! Bianca helped me out today along with Kevin and another guy with long hair and a woman with long braids!!! Amazing people, they care about you and giving you what you need/want. They over exceeded today and really helped me out!! I appreciate all of you that work here and how much you do for your patients and clients!!! THANK YOU 🙂
Adrian D.
1595702241
Best dispensary I've been to. I'm a medical patient and recommend Columbia care to any medical or recreational patient
Christina C.
1595497671
Just wish there were a few more options to select from. Maybe there's a time when there more in the store idk but everyone was nice to me
Jeff G.
1595310747
In May of 2020, I drove the seven miles (Chicago traffic) one way to this dispensary based upon the sweet, sweet promise of a low price on a medical product that I needed. After a person on the phone confirmed to me that the product was in stock, as the product web page also claimed, it turned out that they were totally out of stock, something I learned only when I was there. At that time, their "excuse" was that their inventory system was problematic and that they were working out the bugs. They also told me at that time that their inventory system tends to be unreliable when stock of a product is low, sometimes falsely showing that the item is still in stock.So today, exactly two months later, I decided to give them another chance. What a mistake! I found a cheap and desirable price for capsules, and decided to give it a try. The web site clearly listed the price for me as being $17.70 per bottle of ten capsules. In the grossly overpriced market of Illinois medical cannabis, that's not a bad deal. I "reserved" the product online, and the reservation confirmation affirmed that the price per bottle (I ordered four) would be $17.70. So when I got there, guess what? Golly gee, it seems that they had WAY too low a price showing, and that the bottles were actually being sold for around $25 each. Are they just plain incompetent, or is this a cynical "bait and switch" where they offer a low price they never intend to honor, and then think your knees will buckle when you get there and you'll get something at a far higher price. They swore, once again, that it was just an error, and that, gosh, they had put down a wholesale price instead of a retail price. Nor did they offer me any adjustment to compensate for THEIR error which caused me another time-wasting urban round trip. One major pricing screw-up I can understand, but now, twice in a row? What good is Columbia Care if the pricing information on their web site is basically fictional? The state of Illinois should investigate this, because whether it's incompetence or deliberate, people are being lured to this dispensary on totally false pricing information. I will NEVER shop at this place again, because I don't like their bait and switch game. Two utterly wasted trips will be quite enough for me, thank you. If your time, trouble and gas money mean anything to you, you will also be wise to take your medical cannabis dollars elsewhere. AVOID THIS PLACE.
Jonathan M.
1595101715
STOP GIVING THESE DISPENSARY YOUR BUSINESS!! ENTIRELY RUDE, COMPLETELY INSENSITIVE AND UTTER LACK OF MANAGERIAL STRUCTURE!!! I used to like them but now I am very upset with their inconsistency and how they made fun of me. I am a veteran and have recommended them to many of my fellow veterans and personal friends and have made my own purchases there utilizing my veterans discount. Today I ordered online as it is now available for pre order and was told that my veterans discount does not apply and that when used previously it was an exception because it only applies to medical. I had never been told this before and ive utilized the discount at least 4x. I even heard the people behind the counters with the managers making fun of me (and I can describe each one of them!). I served for this country and have given this place business, personal and by recommendation. I am so disappointed. Their policies should be clear across the board and all employees be made aware of them. They should NOT treat there customers with such insensitivity and make fun of them. I may not be a medical patient but I was one of the customers helping to keep them in business. My last visit was cold and unpleasant as when I asked questions they were responded to with lack of care to help me. There name is a lie, Columbia (does not) Care.
Elaine B.
1593277869
These guys are great. Very knowledgeable. I have been off opioids (for PAIM) in almost three years. LOVE you guys.
Gladys J.
1592703992
I drove more than 80 miles round trip to get the product for my son who has a severity disability, the people were very rude they acted like they were doing you a favor with the exception of the lady on the front desk. I hope I don't have to come back to that place I did it because my current Mundelein dispensary didn't have the product. Before I drove there I called 6 times no one bothered to answer the phone to answer the questions I had before driving there.
Alexandria K.
1591643488
Great deals here! Nice staff, comfortable atmosphere. Selection is a little limited is my only complaint 🙂
Galactius F.
1591219582
Its seems like they dont serve certain ppl there. I had an online order for rec like the site says and I get there and they say they do not sell for adults but yet others who were there for adult use also was told to hold up
Kimberly V.
1589576768
I have been a customer for many years and I love this place. Thank you for all your help Columbia Care Family!
Alexander M.
1586801684
I was happy until today. It seems like lately the quality and actual inventory has been going down. But since I was able to get most of my items I was OK with it. I visited the dispensary because of an e-mail promotion giving a discount for online orders. I could not get the promotion to be reflected on the cart online, so I decided to go in for my items. As I was purchasing my items I asked the clerk if they were going to honor the promotion and was told “no”. I explained how I tried to order online without success and still was denied the promotion. Instead of working with me, I got rushed out with a sorry we can’t. I’ve been a loyal customer for a while now and I am very disappointed in the treatment I was given.
Benecio Montes De O.
1586499488
Great team of exemplary individuals who actually know what they are talking about. If your a veteran, your in good hands!
Juan M.
1584029678
Update: 3/12/2020This place was great when it was for medical card holders. Given 4 Stars for the service I was given before it served to recreational users. I've never walked in without buying anything till now... I've been going here for 2+yrs. They treat me like family. Thanks Columbia!
Beth W
1583599465
I went on Saturday 3/7/20 morning. Arrived 20 minutes before opening. Waited in line with mine other people. They let medical card holders in first.It was quick and efficient and secure. The website is up to date with current offerings. No flower or pre-rolled available for customers without a medical marijuana card. Vapes and a decent selection of edibles are available. It's pricey as expected. It's a clean professional environment. The staff is polite and helpful.
Rob E.
1580836583
Stages of entry: 1. Show ID at the door, 2. Get ushered in to waiting area, 3. Get ushered into the buying area with 3-4 registers. You can use a debit card for a $3.50 fee. I got through the entire process in 10 minutes on a Tuesday morning!
Leaf G.
1580393099
I love Columbia Care. Best dispensary. Best deals. However... You can definitely tell who is there to help patients and who is there to sell weed. It's very disconcerting when it feels like I'm talking to a drug dealer.... Please remember it's patients you're treating. For the most part, the staff is absolutely amazing and makes you feel right at home. I can tell they're tired sometimes but they always put in 110% effort. I won't name name's if the shoe fits you know who you are.
Eden K.
1580165462
Pretty good little spot! They were out of quite a bit when we happened to walk in though I'm sure it isn't always this way. Friendly and efficient staff. Good stuff!
Matthew T.
1578851868
Clean and modern. Very friendly just need to be open 7 days a week and offer better specials. In time I se this happening.
God's Own C.
1578617154
i have had nothing but POSITIVE experience since my first time here, the staff is ALWAYS knowledgeable and able to answer ALL os my questions and concerns without making me feel like a burden...especially Tom Cohen, who is without a doubt 100% professional and genuinely interested more in the well-being of all the clients (not just medicinal) than on the bottom line. i am grateful to that to be able to work with them. peace and god bless.
Rob B.
1578522131
The staff is always super friendly and knowledgeable. Would recommend to a friend. IL prices are high but they run good specials and have a great rewards program.
Danielle B.
1578408975
Friendly staff and clean facility. I do not like (seems to be across the board) that the dispensaries do not have any of the products on display. I also would not recommend coming here for a whiiiiiiile as they only offer limited cartridges and edibles at an astronomical cost. Better off waiting for more harvests and competition so prices go down and selection goes up.
Michael G.
1577505640
Hands down the best dispensary in Chicago from product to staff to whole atmosphere is amazing. if I could give more stars I would.
Snk I.
1576786424
1# dispensary in Chicago .great staff great selection and safe location and finest products.
Brad C.
1571767370
Beyond expectations. The staff is all very knowledgeable and very cool, they definitely make you feel like family. Couple staff favorites of mine are LizMarie, Seth, and Mikey. These 3 really know the industry and can literally answer any question you have. You would be a fool if you didn’t come check this place out.
Joshua B.
1570486466
First and foremost, ask for Michelle when you go; she’s thorough and will ensure that you get the best of what they’ve got. It also helps that she’s hilarious. Second, cool place and clean. I always have buoy my trip there, especially when Michelle helps me.
Scott W.
1570069754
Great place! Love all the information provided in the packet when you first come in. (The 2 sided cheat sheet is perfect & posted to the fridge) Staff is very knowledgeable and friendly. Prices are reasonable and on par with competitors. Nice layout and use of space.
Donnie B.
1567862677
Unfortunately I had to switch back to my last dispensary immediately after my first visit. I have a 5 ounce limit and Columbia Care restricts how much medication your allowed to purchase at one time or one visit. I could only purchase two 1/8ths of flower offered by Ataraxia/Verano, Revolution and Grassroots. I was told to come in the following day because they do a "special drop" every other Wednesday of flower. If I went the next day again I would have been restricted to only two 1/8ths of flower from each cultivator. Here is the email I received the night before that kept me home and made me transfer back:"Limited quantity flower strains from Verano and Revolution will be releasing today (8/27/19). Limited offer, available while supplies last. Limit 2 items per patient, per day. Visit the dispensary for more details."I have been a patient in Illinois from the beginning and I have only seen this type of foul business practice one other time at another dispensary. IDHP says I have a 5 ounce limit every 14 days, IDHP also says there is no limit on how many 1/8ths of flower from a cultivator I can purchase at single visit. So Why would you allow Columbia Care dispensary to dictate and control how much medication you can purchase!?! Why would you allow another layer of control!? Or is Columbia Care catering to certain patients? It makes you think!There are a lot of great things about this place.The facility is amazing, well organized and clean.The staff was very knowledgeable, but all of this is lost in Columbia Cares need and want of controling a patients purchasing power.You shouldn't be paying more then $320-350 max for an ounce of Ataraxia/Verano, Revolution, and Grassroot, and you shouldn't be paying $70 a Gram for any and I mean any concentrate....real Talk!!People call around to dispensaries go visit and ask as many questions as possible before you transfer.I do notice that the owner of Columbia Care only replys to positive review's. I challenge you the owner of Columbia Care to not only address positive reviews, but also address the constructive criticism about your business and your business practices.
Manar A.
1565495219
Just switched to Colombia Care this past week and so far everything been great. Knowledgable and helpful staff. Amazing deals and a nice selection of products. Love the Mix N Match deal and the concentrates deals. Sometimes their inventory might be a bit smaller than the website menu but that's only because they have great sales and sell fast. I usually go with a backup choice just in case. Real lucky that the location is close to where I live.
Kai A
1563045019
Came here for variety, regular + STACKABLE DEALS! and DEBIT CARD ACCESS. Received exceptional service from Liz! A+ product knowledge, recommendations, inventory and accuracy. She is such a warm & friendly, efficient cannabis professional! If you haven’t already, go check them out they are truly setting the bar for IL dispensaries.
