Customer Service Representative – Resistance Vapor Inc – McHenry, IL

Must be 21+ to be considered

Knowledge of electronic nicotine delivery systems (ENDS) and nicotine juices a huge plus. Knowledge of tobacco pipes, water pipes, accessories, CBD, cannabis a huge plus.

Day to day you will be opening the store (including dealing with the safe and alarm systems) assisting and cashing out customers, diagnosing issues and recommending purchases, and closing the store.

Fun, relaxed work environment! Discounts! Perfect for a candidate in college who is learning from home. 2 days off/wk.

Job Type: Full-time

Pay: $11.00 – $13.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends

COVID-19 considerations:
Customers required to mask up. Curbside offered. Capacity restrictions in place.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • Multiple locations

Communication method(s) used:

  • Email
  • Phone
  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Autonomous/Independent — enjoys working with little direction

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

Company’s website:

  • http://www.resistancevaporshop.com

Company’s Facebook page:

  • https://www.facebook.com/resistancemchenry

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Apply Here

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