Dispensary33 Marijuana Dispensary in Andersenville, Chicago, IL
5001 N Clark St
Chicago, IL 60640
Chicago, IL 60640
Hours of Operation:
Daily:
9am – 9pm
9am – 9pm
Payment Methods:
Cash Only
ATM Available On Site
MEDICAL | RECREATIONAL DISPENSARY
Adult Use – Dispensary33 is a marijuana dispensary location open at 5001 N Clark St in Chicago, IL 60640 .
Dispensary33 dispensary menu products are available for adult recreational use for people 21 years of age and for Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor.
Please enjoy products from this cannabis store responsibly!
What People Are Saying
Based on 908 reviews
Lorenzo R.
1691540763
Anna is the absolute best! I was having a very difficult time accessing my medical card. Held my hand the whole way through it, and just when I was about to give up, we were able to pull it up!! Even with a large line forming behind me, I never felt rushed or like I was in the way. Incredible experience from the moment you walk in the door till the moment you exit!
Yamina K.
1691342781
The staff here is always friendly, patient, and helpful. Service is efficient; never had to wait long for my order, even when it’s busy. Big fan!
cling C.
1691160139
Good costumer service. The staff were knowledgeable of their products , beautiful ambiance and the price is all worth it. Thank you Despensary,Andersonville.Keep up the good work and more power!
Kyle M.
1691033455
I dont know who helped me, I think the receipt might have said Caleb? But they were amazing. Always love D33 since they always have the best variety for the best price. Super friendly and helpful staff too
ryujin
1689672544
Always a pleasureHappy go 🍀 employees, at work.Other then No 🍕 on Days I shop I can't complainThe staff brings a smile to ya before you even get your treats.
Blvkmattr
1689285576
I highly recommend this place if you're on the north side or Andersonville. The cashiers are always friendly- and they get you in and out. No long waits. A good selection of treats 😁
Brian T.
1688682571
If you order something on sale,there's a very good chance the sale will disappear after you complete your order but before you show up to the store. Instead of helping you they delete your order and you show up to nothing. How can you not hold an online order?Happened twice in a row to me. If you have any other choice in dispensary, go there. This place will waste your time.
Tom Bob N.
1684047810
EVERY single time I go into Dispensary 33 ... I get GREAT service. Everyone is so nice and so helpful and knowledgeable. Even when there's a long line and it's crowded ... it runs like a well oiled machine.
Alera L.
1683991637
This my second time coming in a row, great ,quick and easy.nice deals for 420 and they have a atm inside only .50cent charge. Also love the PINK I will be returning.
MikyMike242
1659893991
08072022 Finally re-writing to reflect. Awesome friendly crew that's happening. Going there became my little thing. Awesome neighborhood too.Prices - separate story, that's the market / industry; can't wait for them to scale up or something. Too many uninformed people still afraid.2015 So you make fun of people that can't go online. While yourself you suck at social networks presence.
Cindy B.
1657480832
Impressive inventory! Excellent staff and service. Parking is very difficult to find, otherwise I would give 5 stars. For a neighborhood walk up place this one is excellent.
Bri
1657467098
Super quick and friendly experience! My first time at a dispensary and wasn’t sure how to go about purchasing in there but once I got in it was pretty straight forward. The man who helped me at the register had very good customer service 👍🏼👍🏼
Diamonddog D.
1656895700
The people employed at this location are a huge part of what makes this location so special. They are always cheerful, kind, courteous and lovely to work with. There is never a hitch or a problem or an order that wasn't received or something got screwed up and nobody can answer a question or resolve a problem. Never anything like that. Its always flawless, quick, easy and puts me in a good mood. They even just expanded and re decorated the whole establishment and it looks awesome. I have been doctors offices that weren't as nice. And no, I don't own stock in the company and I don't know anyone personally that works there. I am just truly that impressed with this place. Of course, it doesn't hurt that I go there to pick up really good weed......
Kale
1656739775
Very nice and friendly. Definitely needed the in store app. Interesting display not necessarily my favorite but the staffs friendliness and helpfulness definitely made it a wonderful experience.Also there seemed to be a very active and fun bar next door. Never went in but looked fun.
sheri N.
1656442654
So great. Very helpful and kind. Love ❤️ coming in here. People are so patient
Bertram Henry H.
1655688313
Nice place and the openness makes it very welcoming. I'll be back! Oh yea...freaking great selection.
sheri N.
1655219730
So great. Very helpful and kind. Love ❤️ coming in here. People are so patient
Chris S
1654199129
I have never had a bad experience. I have always been treated very nice. Questions are answered and everyone is helpful.Thank you.
MARYANN D.
1652817844
The Staff is AWESOME always upbeat and happy to help, it’s like the “cheers” of dispensary’s! Needing actual medicinal components of the products the staff has taught me so much! Things have changed a great deal since the 80’s.I recommend Dispensary33 always and without hesitation! Poppy loves Dispensary33 ❤️
Chris S
1651620195
I have never had a bad experience. I have always been treated very nice. Questions are answered and everyone is helpful.Thank you.
S. Woods I.
1651418474
Very nice and welcoming atmosphere. Does not have a “jailhouse” feel while shopping, like some other Chicago dispensaries.AND - it’s a cash only with ATM on sight that charges only .50 cents per withdrawal! I can really appreciate that.Only small thing is, if it’s a preorder.We shouldn't have to wait, but that’s minor.
Chelsea E.
1648330774
I’ve been going here for a couple years because it’s a short walk from my house. Of course the prices are taxed to all hell (for rec) but the employees are always always SO NICE and SO CHILL and so helpful!!! I never feel out of place, and there’s always someone to answer any questions. Love this place
Russell Y.
1645385246
Every trip to this store is amazing! They have such an organized system, amazing ordering and even friendlier staff. Dominique is so bubbly and sweet and always remembers to check on my new nail color. Best dispensary in Chicago, hands down!
James O.
1645223652
This is my go to place. Happy they started the rewards program. Much smoother process with their expansion. Staff is always nice. Jeff in particular was very helpful in discussing cured resin with me. Always look forward to my weekly pick up
Charlie P
1644509451
Place went seriously downhill after legalization. Once IL allowed medical patients to shop anywhere I realized just how bad this place is. They never have bulk tubs, so an ounce here is costing you $350-400 easily. That is insane, it’s like 2004 black market prices.Additionally, you used to be able to spend time in the store prior to 2020. You could spend 20 minutes deciding what you wanted, asking questions, getting information. These days they want you in and out.I would encourage any medical patients to stop shopping here. If you are able, get a tent and start growing. For the cost of an ounce at Dispensary 33, you can grow a half pound dry.Corporations like D33 are doing nothing to help make medication affordable in IL — they just want to line their pockets.
Sawyer V.
1643327237
I love D33. I’ve been shopping at this dispensary for years and they’ve always had an incredible medical menu for my needs. Plenty of great concentrate options. I love the psychedelic artwork and attention to color at the store. Thanks to Autumn and Jeff for giving me great service tonight.
Katrina A.
1642793324
Love this place! I moved an hour away from it and I am very loyal to it. People there are fantastic and always informative. I swear I was only in and out in 5 mins today. Loyal to it!
Anne N
1642687677
I love this place. Yes the line is usually long BUT you don't stand out there for more than 10 minutes. It moves swiftly. ❤️
dave P.
1642560940
Great products, terrific service, friendly and knowledgeable staff, excellently managed customer flow-through and guidance, as well as a spectacular web site. the ability to pre-order for quick pickup is another dynamite feature, and the packaging and labeling of the products is attractive, clear, and informative. My first visit to a dispensary, and it was stellar. My compliments - only wish i could provide more than five stars.
Vladimir K.
1642297650
Great place! Awesome and quick service! Arrived 5 mins before they opened and the placed opened at 10:00 sharp, which was great. The guys explained and guided me through the product choices and I ended up extremely satisfied with the purchase! Highly recommend! Reasonable prices for superior service and product.
Damiano C.
1637811843
So I am a medical user, and my experience here has been great. I think when the renovations are done, it will not be only bigger, but will have more inside space for people. I usually go around 10 or 11 and it's not busy where I have to wait. Also with a medical card here it is very quick and easy to pre-order and pick up.The employees are all awesome whether your a novice or a master like myself. Great selection and prices flex.
Danny Schwenn (.
1637708223
Med patients don’t get a separated line. Don’t have a way to take card payments at register like every other dispensary has. No reason to come here if you’re a medical. Much better experiences every where else. Lacking a relevant rewards program.
Nathan A.
1637660007
I love D33 - I have been going here for Medical before Rec was legal. The team and environment are really nice. Things got dicey when Rec went legal but they’ve done an ok job adapting. You have to time your visit right because sometimes there’s a line 20 people long and it’s like getting into a bar downtown. Not a good experience for medical folks who have been coming for a long time. They should have an express line for established patients. The staff seems to turn over a lot. They should probably pay their people more, and hire more of them, especially because the business is obviously going so well.
B. B.
1637539503
The only time I've felt more stressed leaving a cannabis shop than going in. Decent products...mostly friendly staff except for the power trippy, condescending security guard as you come in. Bizarre system where you wind up talking to three different people before actually being given your purchase. Very different experience from another dispensary where the procedure is simple, the entire staff is respectful, and I've always left happy.
Macy G.
1635091820
smooth medical buying experience with nothing but kind and pleasant interactions along the way. less stressful than other dispensary experiences I’ve had in the city. my biggest recommendation is a teacher discount!! seriously!!! lots of places have veteran discounts but teachers are a missing niche that you all could fill
Ursula S.
1634909296
I love coming to this dispensary ♥️Well informed staff always helps me pic the best medicinal products to help me with my medical issues. I’m grateful for a alternative to pharmaceuticals that ruin yours organs. Remember to tip your staff especially if your happy with their services .
Rowan T.
1634427188
As a medical patient I always feel very taken care of; they are still concerned about health and masking which is important. They're good at getting people through quickly and safely. The pandemic made everything weird, but they rolled with it as best they could. Lots of good people working here doing good work.
Bria B.
1634251492
Edit: I decided to lower my review after they posted their "pro-tip" be warned, their "specials" do not bring their prices down to match other dispensaries, their specials just bring them down to a $10-$20 mark up compared to other dispensaries. Which is fine, they can price things how they want. Please, do not act like your "specials" are actually decent. Thanks.They're pretty quick and efficient. My critique is the price in comparison to every other dispensary in Chicago. $90+ for 1 cart is excessive
Bria B.
1633724184
Everyone is extremely kind and knowledgeable. They're pretty quick and efficient as well. My only critique is the price in comparison to every other dispensary in Chicago. $90+ for 1 cart is excessive
Thomas L.
1631571210
Dispensary 33 is first class. The entire staff is welcoming, friendly and helpful. Leo gave me some terrific recommendations this afternoon.I have been returning since 33 opened!! It's my kinda place.5 stars all around. It's the best.
Christopher T.
1631485402
Cheerful, knowledgeable and professional staff. Even when busy, they keep things moving. Regular sales and a loyalty program take the sting out of the prices. Can't imagine a better dispensary experience.
Sam L.
1630935075
As a medical customer, I've always had a warm, welcoming experience here. Ordering online is easy and the process to pick up is quick. The space is beautiful and I look forward to the interactions with staff. Thanks for making cannabis so easy to access!
Darkling
1630100407
I always have a good experience here. The staff, to a person, are friendly and helpful. They have created an atmosphere that feels safe during this pandemic, making their process, if possible, more efficient than it already was. They keep their clientele informed about pertinent information. I wish every shopping experience was this enjoyable and easy.
Travis W.
1629918465
I can say that I am happy there is a dispensary near me! But if I am honest my multiple experiences with this establishment have been just okay. Yes, the staff is friendly and helpful, but I expect that as a customer really anywhere I spend money or make purchases that are high demand and highly taxed. I have never been unhappy with the service or the staff, or their recommdations, but also I have never been wow-ed or really impressed with the dispensary as a whole either. My visits are satisfactory-- meeting basic needs and expectations. I've been consistently happy with my purchases from this dispensary, but I don't believe my experiences have been memorable or important enough to retell. The selection is always changing and there is a good variety, but I don't feel that there is anything unique about my patronage or the D33 brand. Aside from the peak times to purchase-- Friday and Saturday evenings-- the atmosphere is calm and inviting. Give it a shot! There's very little to loose-- or gain. You'll be able to enjoy decent product from nice people.
Stephanie D.
1629323200
I just need to take a minute to send some love to the staff here. Not only do they keep it moving along on the busiest of days, they do it with a calm, friendly, helpful vibe. If you need a little extra time with questions or recs, they'll definitely take care of you, and somehow manage to do it with efficiency and what feels like patience and genuine goodwill. Can't complain about the product, either!
MARYANN D.
1627935707
The Staff is AWESOME always upbeat and happy to help, it’s like the “cheers” of dispensary’s! Needing actual medicinal components of the products the staff has taught me so much! Things have changed a great deal since the 80’s.I recommend Dispensary33 always and without hesitation! Poppy loves Dispensary33 ❤️
Mary A.
1627932853
When it comes to customer service, these guys are the best! Cooler heads have prevailed since Jan 1st, and they've been able to stay open every day and take care of the medical patients. There's always security, inventory, and a smile on every employee's face. Critics are not thinking through how complicated launching a new product is in an entire state that's heavily legislated. Every day will get better!UPDATE: One year later, I'm happy to say that D33 still runs a top shelf operation. The staff remains committed to making every experience a positive one, and they know their products well. Online ordering makes them the right choice for discerning customers.
luckeyboi30
1626827405
I swore to myself I wouldn’t come back here after the terrible first visit I had. But it just so happened I was in Andersonville and I needed some cannabis, so I thought I would give it the old third times a charm energy. Needless to say I was extremely disappointed again. The service is uninspired, The leaders seem to be on a power trip And would rather give you dirty looks and bark directions about where to stand versus curating a solid experience for every guest. Literally no one is focused on the customer experience. When I inquired with the staff about whether or not they had bubble hash on hand, Imagine my surprise when all of them looked at me with a blank stare because they have never even heard of bubble hash. Is this a Cannabis Dispensary or not? Never again…
Kenneth Powers S.
1624808994
Great selection of products, friendly staff and relaxed atmosphere. They are open 7 days a week 9AM to 9PM which is really convenient.They are also offering a 15% off to patients with issues switching dispensaries with the new medical system, basically paying the recreational taxes for us until the new system comes back up. Thanks for that!!Highly recommended!
rory M.
1624665780
I’ve been here like a good 6 times. The first time I went it was an interesting experience…. I walked in thinking taxes were NOT included( like most Chicago dispensary’s ). When I walked in to the sales floor I was talking to an employee and I had mention that I didn’t realize tax was included and thought dispensary 33 was price gouging and one of the employees said to me “ ya we are still totally ripping you off”. Not exactly the greatest first impression
Patrick M.
1620058388
This place had great customer service. Everyone was super friendly and helpful. I came from out of state where it's only medical, and they were very patient with me and walked me through all of their products, and it was quick too! I would definitely come back and recommend this business to others!
Kelsey D.
1618862660
Love this place. Everyone is extremely nice and helpful, also seem really happy to be there. It’s always clean and process is really efficient. I personally have ever waited in line so I’m never there more than 15 minutes, unless I’m chatting through product recommendations.
Cecilia D.
1618790725
Nice place, well organized and friendly! Only reason it’s not 5 stars is that they play loud music which along with the masks and plexiglass make it impossible to hear what anyone is saying. I’m hard of hearing and it was a difficult interaction for me.
William S.
1618075663
33 has streamlined it's operation to get in and out quickly. Staff is outgoing and friendly from door to cashier. Product is top quality. If one had to list a small complaint the noise pitch is high and along with the plastic barriers communication wavers, but over-all a pleasant experience.
Lettisha E.
1616596600
BEST BUDTENDER WILL ALWAYS AND HAS ALWAYS BEEN SCOTT AND IT'S A SHAME THAT NOT ONE OF THE OWNERS HAS SHOWN APPRECIATION FOR THAT FACT, EVERYONE WHO COMES IN LOOMS FOR THAT YOUNG MAN, CHOSE HIM TO BE INTERVIEWED BY MEDIA OUTLETS, BUT REFUSED TO ACKNOWLEDGE HIS TALENT IN CUSTOMER SERVICE OR KNOWLEDGE OF YOUR PRODUCT???? SEEMS STRANGE, ANYWAY, I ENJOY THE SHOP, BUT MAY CHOSE TO CHANGE DUE TO THE PRICES ELEVATING.....QUALITY IS AMAZING, PRICES ARE JUST HIGH.
Kodi V.
1616210924
The place is pretty nice. I do appreciate the mobile ordering. It was pretty simple and straightforward. Product is always great to! Also a pretty knowledgeable staff.My only complaint: I was rudely told to leave by their security after getting my order. God forbid I take 1 extra minute to get my product into my bag the way I need it to be before I leave the establishment 🙄 I get we’re in a pandemic and more customers need to get out so more customers can come in but being rude is unacceptable.Maybe be a little nicer and understanding before telling someone “grab the door handle and leave” 👍🏻Otherwise, I had an overall great experience!
Tim S.
1615391139
Have had mostly positive experiences here. Staff is always friendly. A bit pricy and first time going in it was a bit confusing and one of the security was fairly rude as I was trying to get my bearings. That said, each return trip has been great. I dig the on-line product reservations.
CAPPY C.
1614545706
It was about as bad as I anticipated. Yes, it's a small place, and there's a lot of musical chairs to socially distance in our Covid world. But, asking for my ID three times? Ridiculous! They request that I look at products online, but online does not reflect availability and certainly doesn't reflect the higher prices they charged me.My best advise is if a customer has wheels, to drive to one of the larger dispensaries. Much better run, lower prices. They even run specials.
Brian L.
1613783568
I don't know whose in charge of hiring at Dispensary 33, but the entire crew is amazing. When you go to the counter, you'll encounter, the most empathic and friendly individuals in your life. people you'. I always leave with a smile on my face. Love them.
brady S.
1613743133
If this place was closer to my home I would never go anywhere else. You only have to wait in ONE line, they open before most other dispensaries and stay open later too. Always friendly staff and good variety of products! They are also faster then other places I’ve been to (Sunnyside, Moca) highly recommend if you are looking for fast but friendly service.
Caitlin M.
1612998638
Went to Dispensary 33 as a walk-in. It was my first time at a dispensary in Illinois. I've been thinking about getting my medical card, and I had a few questions. However, when I walked in, the person at the desk stared at me. I awkwardly said hi...can I go in? The person said I had to make an account and I was instructed to sit down by a safety officer. However, afterward about 3-4 people came in, and I was just as quickly instructed to go outside and wait so other folks would be prioritized. It was very cold and the interaction happened so quickly that it stressed me out. I don't think I will be going back to this dispensary. Understandably, the safety officer was instructing the crowd based on Covid and following dispensary guidelines. Unfortunately, the employee behind the desk perhaps could have explained the process a little better. There are still folks new to legalized recreational and medical cannabis, and setting the expectation to have a customer know what they are doing right when walking in was uncomfortable and unwelcoming. I will still be buying from my local sources, as this stressful interaction proved to be something I was not looking for anyway.
Laurence H.
1612369304
Probably great for rec users but as a medical patient, quality has gone in the toilet. Sales are valued over safety; masks are worn improperly by employees; the dispensary floor is over-crowded; no priority for medical patients. This place has lost connections with its roots in pursuit of profits. Here’s to industrialization (and capitalism, giving me more choices).
Tom Y.
1612021782
DO NOT GO HERE. They tell you to do your own research on your medicine. Price is higher than other dispensaries in the city. I would recommend checking other places out.
Koren B.
1609822176
Just recently getting my medical card I wasn’t sure where to go. I started at a different location closer to my house. Also I had never previously been to D33, however when after too many bad experiences at the other place, I SWITCHED. Since have never been more pleased with the customer experience, promptness & knowledge. I look forward to each visit & don’t have to worry about having issue my order.Keep doing what y’all are doing & Thanks!
Greg E.
1607055118
Wow !!! Are they the only Dispensary that didnt have a Thanksgiving special !!?? Well Thanks for the still same outrageous prices!!! LOVE the Employees, Great people! Selections are not bad, but could definitely be better. These are some of the highest prices in the nation(pre tax). No breaks or deals on quantity. Specials would be nice! Need to Lower the prices!! Times are hard for a lot of people, but marijuana sales have skyrocketed and owners are making a killing!
mike J.
1606897508
Honestly most places for recreational in Chicago are weird vibes and just kinda weird but this place was very good vibes and helped me out and answered all of my questions.. waited in the waiting room for not even one minute.. was super happy and impressed even tho the prices are pretty high but that’s what you get for recreational standards.. (from Florida visiting btw)
Shannon M
1606351687
They were very nice and the process was safe, sanitary and fast. Thanks god for masks! And every single person there was wearing one! Awesome 😎
Koren B.
1605371453
Just recently getting my medical card I wasn’t sure where to go. I started at a different location closer to my house. Also I had never previously been to D33, however when after too many bad experiences at the other place, I SWITCHED. Since have never been more pleased with the customer experience, promptness & knowledge. I look forward to each visit & don’t have to worry about having issue my order.The only reason they got four stars ⭐️ was because they advertised a product & are recommended by the vendor however I have been informed multiple times they will not carry them again.Keep doing what y’all are doing & Thanks!
Tallboy 2.
1603396961
Great dispensary! Only thing they missing is a program for points like the others dispensary have. When you buy from other dispensary you grain points and over time you can cash in your points for a discount. Other then that is a pretty good dispensary.
Shae B.
1603384895
I love this place. I am a recreational user. They are so organized and so helpful. I was here on January 1st when recreational cannabis became legal in Chicago! They were amazing and had space heaters out (it was cold!) and gave out buttons and some swag bags. I have been multiple times since. The check in process is easy and efficient; they just scan your ID, and wait for your turn to go on in. It's very clean, they are wearing masks, and have designated areas for customers to stand six feet apart. I am usually in and out within 15 minutes are less. The staff are incredibly knowledgably as well and so kind! Highly recommend!
JMSONE
1603295515
Hands down the easiest dispensary in the Chi. They have a reservation system which takes a little bit to get used too. But once you get it down it's so quick to get your order! The staff is always courteous. The security isnt on a power trip like other dispensaries. The selection is pretty diverse. They are always updating the stock. Thanks for all you do!
Brittney F.
1601399024
Best customer service & menu selection that I’ve come across in Illinois. The process was organized and covid-safe! ILY D33
Adriana A.
1599494528
I am absolutely in love with this shop amazing service and everyone is so nice and helpful. I love the fact that you have to reserve your spot and their website is informative and well placed. Will from now on be a loyal customer 😍😍 #Dispensary 33 Life 😍😍
Kevin C.
1599436913
The staff really listens and will steer you in the right direction. The vibe inside is very chill and clean and welcoming. Pre-ordering makes it a breeze and pleasure to swing by and get what you need.
Ryan C
1599265230
Easily my favorite dispensary in the city. The staff is courteous, knowledgeable, and upbeat. Shout out to Leah for making great recommendations and to their security for expertly handling the holiday rush. There was a significant line when I got there but it moved quickly.Highlights:-Clean, organized, pleasing aesthetic. Some dispensaries feel seedy or grungy. This is decidedly not the case for 33 with their well lit hex decor and pastel vibe.-Rec prices have tax figured in. Some places lure you in with low prices and then tack on the tax at the end with little explanation.-The staff clearly love their jobs and are patient, knowledgeable and enthusiastic. Even with Covid going on, I enjoy the experience of going to Dispensary 33.
Aleksandra D.
1599006417
Not a customer friendly environment. Rude and not listening to the people. Poor assortment. you can find better dispensary in the city
Callie T.
1598969925
Staff are patient, happy to advise and will make you feel welcome.They’ve helped me in the past by recommending product that will best suit my needs, and noticed once when I had ordered three of something, that it was cheaper to order it in a larger size they happened to have on inventory at the time. It’s nice to know they are looking out!
Stuart C.
1598744749
Good stuff but my god is it overpriced. I could get twice as much for 30% less in California
Sam G.
1598377352
Always so helpful and nice! Good selection, little bit of everything.
Dylan W.
1597776593
Top notch customer service!!! Love coming here for all my essentials. Everyone that works there is really nice and helpful. They’re always happy to answer any questions you have about products. It smells amazing in there too. Love my D33!
Greg E.
1597457196
Love the employees, great people! Selections are not bad but could definitely be better. These are some of the highest prices in the nation(pre tax). No breaks or deals on quantity. specials would be nice! We need to Lower the prices!! times are hard for a lot of people but marijuana sales have skyrocketed and owners are making a killing!! they can afford to have sales and give breaks on quantity!!
Greg E.
1596746750
Love the employees, great people! Selections are not bad but could definitely be better. These are some of the highest prices in the nation. No breaks or deals on quantity. specials would be nice! We need to Lower the prices times are hard for a lot of people but marijuana sales are skyrocketed owners are making a killing they can afford to have sales and give breaks on quantity!!
Craig G.
1596414720
Dispensary 33 was OK. it's up north of the city.The neighborhood was nice & some construction.when you go there there's places to park by the graveyard. from there you walk straight to the dispensary.When placing an order,1. go to dispensary 33 online sign in or make an account.2. pick your product , place order and get a ticket for a time to pick up.Now you need a ticket of a verification. after receiving email, you need a text message. and an ID. not having these things sometimes makes your wait longer. happened every time I went there something that wasn't my fault was hold me up.dispensary 33 is a nice place...,but I'll only go there if I absolutely have to. sorry 😐kind of pricey.
Kyle K.
1595606974
Staff is extremely kind, knowledgeable, and efficient. Get you in and out in record time with the order-ahead system (which they have down to a science, much better than other dispensaries I've experienced), but are patient if you have questions. My one significant complaint would be that they need a greater variety of recreational options, especially flower, although what they do carry is very high-quality.
Alex K.
1594395216
This is by far the best dispensary in Chicago. The staff is extremely knowledgeable about the product and they are always willing to educate when it comes to dosage and proper use.
Greg E.
1594364090
Love the employees, great people! Selections are not bad could definitely be better. They are some of the highest prices in the nation. Happy to see sale this weekend, would like to see more!! Weekly specials would be nice!
I M.
1592400687
Ugh, what Chicago believes is a good dispensary experience is way behind almost every other non-illinois dispensary I have ever visited. Way too much hype, poor scheduling, and all around not great experience for me. Pass.
Viper 9.
1592272281
Due to the pandemic it’s been very hard to get a time slot in the dispensary so it’s hard to do business here but they had a good selection hopefully one day we can do business again. Giving you 5 stars cause it’s not your fault with all the chaos Mad respect 😎
Jeff K.
1592150389
Dispensary 33 is a perfect experience, from opening the door to leaving. I used this dispensary a few years ago. A lot has changed since then. As I cannot tolerate my current dispensary anymore. No names mentioned, but they are located at 3812 N Clark. I have returned to Dispensary 33. It was like I never left. They don't just sell you cannabis. The experience is still 100%. I am greatful for them. Keep doing what you're doing
Celia W.
1591023054
My first dispensary experience in Chicago and they were great. I’m a people person and the staff is just exceptional. They made me feel comfortable and heard. I’ve been to others in Chicago since (I’m sorry I’m cheating on y’all ) and I always find myself regretting not just going to Dispensary 33. Thanks for all you!!
Christian B.
1587591873
Read instructions!This dispensary was fast and courteous. It’s crazy how people can go out of their way to ignore rules and procedures when they’re clearly outlined on the website/Illinois portal. If the experience is inconvenient, it’s cause of you. Also got some cute (leftover I think) 420 stickers! Thanks guys
B M.
1584212213
Always a pleasure and great experience at Dispensary33. Staff are very knowledgeable and take the time to make sure you’re getting exactly what you want. They also appear to truly appreciate the industry. I’ve been here three plus times since opening day, and hands down these guys are the best in Illinois!!
Ellen B.
1583515392
This was my first experience at a dispensary, so I gave nothing to compare it to, but overall I felt the whole thing went very smoothly. Checked in around 9:20am on a Friday, was called in about an hour later. I was out the door by 10:40. Beautiful facility, organized system, very friendly & informative staff, plenty of product to choose from. Prices are pretty steep, but I was kind of expecting that. Overall, highly recommend Dispensary 33.
Ivan B.
1583024376
More like a STRONG 3.5. Here's why, although the staff was nice and they were leaps and bounds above, overall, a few other dispensaries in the area, the variety of flower was limited. Check in early and they will text you to come in later... I wasn't happy about that but it was the most efficient I dealt with in Chicago. The displays were a plus that other stores lacked. I'd definitely visit again with expectations that they will only improve as time goes forward.
Lauren A.
1581715305
I’m a first time buyer and the experience was so pleasant. Reserved my spot online, showed up at my designated time, and 45 min later I was out! They run a really smooth operation. It’s organized and their staff is SO NICE and knowledgeable. I’ll be coming back for sure 🙂
Nata D.
1581177535
Great dispensary with online reservation system for recreational users, cannot be easier!I think that people who put 1 star are just not smart enough to figure out how to use this online system. We live in 2020 guys, everything is progressing:)Thank you dispensary33 and big respect for being such a cool place!
Mary A.
1579705903
When it comes to customer service, these guys are the best! Cooler heads have prevailed since Jan 1st, and they've been able to stay open every day and take care of the medical patients. There's always security, inventory, and a smile on every employee's face. Critics are not thinking through how complicated launching a new product is in an entire state that's heavily legislated. Every day will get better!
Scott G.
1578847139
Great staff and the selection has something for everybody. Makes you feel very welcome and are very quick. Definitely prepared fore recreational surge and still had preference for medical card holders. Wonderful dispensary.
Anthony M.
1578641795
I see a lot of reviews saying how long they had to wait. I couldn't even get in the door. I looked at the website one day it said it was sold out. I looked at it the following day and everything was restocked and available at the store. I get to the location at 8:52 and see 5 people in line with two security guards in front. They tell me their done for today. WHAT! Done for today? I'm done with that place already and haven't even went inside. Next time you decide to open a cannabis dispensary with months of time to prepare in a big city that just passed the law for recreational use make sure you have everything ready and organized. You been open for a week and already got a 4.0 rating. I can only see it declining from here. Best of luck. P.S also think about a better way of putting information out instead of making people follow your social media outlets.
Anthony M.
1578583329
I see a lot of reviews saying how long they had to wait. I couldn't even get in the door. I looked at the website one day it said it was sold out. I looked at it the following day and everything was restocked and available at the store. I get to the location at 8:52 and see 5 people in line with two security guards in front. They tell me their done for today. WHAT! Done for today? I'm done with that place already and haven't even went inside. Next time you decide to open a cannabis dispensary with months of time to prepare in a big city that just passed the law for recreational use make sure you have everything ready and organized. You been open for a week and already got a 4.0 rating. I can only see it declining from here. Best of luck.
Shawna N.
1578265913
We switched my husbands dispensary to 33 while up in the area for medical care for stage 4 colon cancer. I emailed them with questions and got a quick response for them being so busy with all the new rec customers. We then went in and we did not wait at all. We got lucky I guess. The staff was extended knowledgeable. My husband has trouble communicating what he wants sometimes but this guy was on it. And my husband was really happy when he left. He took his time with us. I did not feel rushed at all. Took time to answer our questions and made the experience really great for going to a new dispensary for the first time.
Nenad M.
1578169396
This dispensary refused to let me in as a recreational user on January 4, saying they are running on a low supply..If you run out all your supplies in first three days of legalization you didn’t plan well and this is not a good business.This is a useless dispensary for recreational users. Dont waste your time coming here
Jon R
1578021105
I waited 9 hours to get in on history making day, legalization of Marijuana in Chicago....(couldn't get in). Jan2, waited 45 min, including parking time....Well worth the wait, 2nd day of history, but I was there on the 1st day.... I posted pictures. First time in a Dispensary and was blown away by the knowledge the staff had and the courtesy they've show.... DEFINATELY be getting my flowers from Dispensary 33.....
Jon R
1578021104
I waited 9 hours to get in on history making day, legalization of Marijuana in Chicago....(couldn't get in). Jan2, waited 45 min, including parking time....Well worth the wait, 2nd day of history, but I was there on the 1st day.... I posted pictures. First time in a Dispensary and was blown away by the knowledge the staff had and the courtesy they've show.... DEFINATELY be getting my flowers from Dispensary 33.....
William O.
1578003326
I’m still gonna give this place five starts BUT I feel like day 1 of recreational use day could have been handled better for patients with med cards. I got lucky and got in but I saw plenty of people show up and ask if there was any line or way card holders could get their stash. I over heard a woman tell a security card that she hadn’t been able to get there in a while because she’s been sick and this was the first day she could get out to get her medicine. The security guard shrugged and sincerely looked uncomfortable and don’t blame him. It’s not his job to organize. He was doing what a security guard does. Securing the area. That job fell to the organizers and honesty they dropped the ball for a lot of loyal patients. Because consider this, prior to legalization it was the medical card holders that kept your doors open and not only that for us it isn’t like a cool or fun thing or recreational. I mean it is but it also serves other serious purposes. Another thing that couldn’t be helped is the timing on the patients part. Like the woman I mentioned earlier. She physically could not get there until the first. And for me I get paid once a month so the soonest I could get there was on the first. Neither of us had any interest or excitement. We just wanted our meds. I sincerely believe a separate station and system should have been developed for card holders. Had I known you wouldn’t do something like that I would have offered my services and developed a better system. I’m not even joking on that. With a month to plan and logistics and funding I would have easily given you a system far superior than the one we all crashed into on the 1st. Anyway, I don’t want to get too negative and give the wrong impression. I’ve been with them a year and they’ve ALWAYS taken care of me. This is my first medical dispensary and I don’t see any reason to ever leave it but to be fair, you guys let us down the other day. Peace ✌️
Johhny G.
1577976624
I checked in at 12:05 pm and was told 2-3 hour wait to get the text so that I could line up to shop. Fast forward to 8:07 pm and I receive a text telling me thanks for wasting an entire day but we aren’t going to be able to serve you. While speaking with other people that checked in before and after me they were also all told only a 2-3 hour wait. I will NEVER spend one dime in this store and I am telling anyone and everyone I know and anyone else that will listen to do the same. That was done purposely because they were tracking when we checked in and when they were calling people to come back so they knew damn well there was no 2-3 hour wait. That’s no way to treat your customers which is why I will not be one of yours.
Jenavie R.
1577934476
Very unorganized my boyfriend and I came from Racine Wisconsin and checked in at 1 pm and we’re told our wait would be about 4 hours until we revive a text letting us know we can get back into line . so we went down town and did what we could to allow time to pass , to only come back after the 4 hours and waited another 3 and a half hours at the hot dog shop next door and still didn’t receive a text . We over heard other customers complain about the same wait times and decided to ask a staff member how long we were going to be waiting . the staff member informed us that they would be closing at 9 pm and some people who arrived and checked in at 7 :30 am had not yet received their second text message to get back In line . At this point we were unaware it would then take several hours after you received the second text message because you had to stand in a line miles long. There was poor communication and misleading wait times had they have been honest we could have went to other dispensary’s around the Chicago area
Rob B.
1577933344
Very unorganized having you check in and tell you after you get a text you will be able to come in and purchase recreational marijuana. None of their staff has a clue what is going on I was told at 11:52 when I checked in and gave them my number to wait for my text to purchase recreational marijuana only 3 hours I would have to wait it's now been over 7 hours. If the staff new anything about organization they would let their customer know when they come in to purchase recreational marijuana that there is a 10 min Time limit because they have lines of customers waiting but not even that was going on . And on 3 note I wasn't even let known if I don't get it today can I still have my spot for the next day or what do I get for staying here and waiting for 7 hours.plus they are taking New check ins already and they are still not even done with the people that has been waiting for hours and hours are the people that check in for tomorrow going to have to wait as long as I did? And after waiting for 9 hours after I got the text I was told they are over capacity after waiting all day to purchase recreational marijuana. This place was and is by far liars for what they did to me and the others that have been waiting all day to purchase recreational marijuana don't give a specific time and tell your customer that it was only going to take 3 hours to get in when in all reality I waited 9 hrs for a message to tell me you were over capacity when someone from your staff should of been outside letting people know what was really going on. You guys are trash and very poor customer service so now that this place ruined my experience I will not purchase recreational marijuana anywhere in the city of Chicago get your priorities straight and don't just say anything to customers if you don't know the correct answers.
Lee B.
1577931602
Very unorganized having you check in and tell you after you get a text you will be able to come in and purchase recreational marijuana. None of their staff has a clue what is going on I was told at 11:52 when I checked in and gave them my number to wait for my text to purchase recreational marijuana only 3 hours I would have to wait it's now been over 7 hours. If the staff new anything about organization they would let their customer know when they come in to purchase recreational marijuana that there is a 10 min Time limit because they have lines of customers waiting but not even that was going on . And on 3 note I wasn't even let known if I don't get it today can I still have my spot for the next day or what do I get for staying here and waiting for 7 hours.plus they are taking New check ins already and they are still not even done with the people that has been waiting for hours and hours are the people that check in for tomorrow going to have to wait as long as I did?
Rob S.
1577926462
Very unorganized having you check in and tell you after you get a text you will be able to come in and purchase recreational marijuana. None of their staff has a clue what is going on I was told at 11:52 when I checked in and gave them my number to wait for my text to purchase recreational marijuana only 3 hours I would have to wait it's now been over 7 hours. If the staff new anything about organization they would let their customer know when they come in to purchase recreational marijuana that there is a 10 min Time limit because they have lines of customers waiting but not even that was going on . And on 3 note I wasn't even let known if I don't get it today can I still have my spot for the next day or what do I get for staying here and waiting for 7 hours.plus they are taking New check ins already and they are still not even done with the people that has been waiting for hours and hours are the people that check in for tomorrow going to have to wait as long as I did?
William W.
1577911711
Where to begin. I am a connoisseur with 15 years of smoking experience. I also have experience cultivating and processing. I was (formerly) a patient of this clinic, however they did absolutely nothing to ensure medicine would be available for patients on January first. Nor did they give any indication that they would be turning away patients on Jan 1. Because of this, I have decided to switch dispensaries.Additionally, their product offering is very limited and occasionally your “budtender” will appear too stoned to work.
George B.
1577802201
I used to love this place , until they decided that they would pull certain products, like all the good stuff, so they would have enough supply for the start of recreational marijuana, that decision spits in the face of all the medical patients who have spent thousands of dollars keeping these places afloat, for that reason I'm taking my thousands somewheres else
Kameahāʻaweokaponia McIntosh ʻ.
1577661837
The folks running this shop make it the wonderful place that it is. I enjoy every visit.
Amy J.
1577660072
great staff, super friendly and knowledgeable! always has a great selection of high quality products
Debbie W.
1577634094
Most helpful and informative on what type of product helps best for your individual needs...
123
1576455201
staff dont respect hippa. had employee this location ruin my uber job. she worked both places
Jeremy K.
1574269606
This place used to be great, as of recent few months ..not so much. I have a habit of finding something that works for me and then they never have the product again. The staff currently can be a bit annoying...lots of hovering. No explanation of difference in strains or uses. I finally gave up after multiple times going in, finding nothing that works and leaving. Sad supply. Just transferred to another dispensary which has much more product, more engaging staff and super helpful without being overbearing. Choose your dispensary wisely.
Joe N.
1571856228
The worst dispensary in chicago...very limited selection and prices are ridiculous. Dont waste your time if you are looking into changing your dispensary..
Thea E
1567361879
Friendly staff, knowledgeable and kind. Quick process but limited products. My only complaint is that it's a bit too pricey.
Mhrvn M
1564524022
Definitely reccomend this dispensary, they know their own products and very specific. They are very gentle talking to customers, been here almost 7 months no problem. They sell very nice quality. Parking not bad, street parking and one waiting park zone.
John S.
1558462274
I like this place. They have a wild assortment of edibles and other cannibus products for any treatable condition. Please see your doctor or The Healing Clinic first to be setup with the IDPH.
Alex R.
1555796103
On a busy 4/20 day such as today, I made a mistake with an order I placed. I don’t know who the person’s name was who assisted me, but after I left the building and returned to exchange some items on my order, he was happy to accommodate me. It meant a great deal to me and to all who were involved with accommodating my exchange, it was very refreshing considering how busy the agency was today. The staff at D33 rock. Very satisfied customer
David B.
1555704927
Very limited selection. Clerk was nice for my first visit. Went there today and they were closed. Nothing on their website about being closed. No signs on the door or anywhere. Someone came out and said they are closed because of tomorrow? Would have been nice if they would have posted on their website so you don’t waste a trip. Time to change to a better dispensary.
