Drove over an hour to get there. Really needed to use the restroom. Asked the lady checking in about a restroom and she said they didn't have one. She wanted to do new patient paperwork. I really needed a restroom. Didn't see the exit and she had moved on to checking others in. I asked again about a restroom and she told me I could see if any other stores in the plaza had one. I asked how to get out of the building as I have never been here and she showed me. Came back got back in. No new patient discounts unlike most dispensarys I've been to. And the guy the sales floor asked if I was buying something I told him I was a little upset with the facility. He did not ask why. Did not try to remedy the situation. Just asked that I step aside. So I left. With no purchases.10/6/23 update. They are glad I brought these concerns to their attention. Glad they had time to address this 9 MONTHS later.
Very fast and efficient! Nice selection also!
The staff is very friendly and helpful. Recommend for sure.
The staff are knowledgeable and were quite helpful locating exactly what I needed.
Staff is always very kind, warm setting. Very proffesional I'm so happy we have Herbal Remedies! They deserve more than 5 🌟 Evin is so awesome!
Herbal Remedies is a wonderful dispensary! They helped me with my paperwork, to get my medical card, 5 years ago, and the staff goes above & beyond to find the best products for their customers, and patiently answer all of your questions. The staff is super friendly and knowledgeable, and when I was really confused on what to get for my first purchases, they will explain not only the names of the products, but how it can affect you, what time of day or night to take them, and a good starting dose. Thank you for everything!
10/10!!!! Buying products like this still has a stigma, thankfully you forget all about that when you walk in the door. At minimum, several people will say hello and call you by name. Truly amazing service and support through it all.
I absolutely love this place! The customer service is amazing!
Good selection, great prices. Just keep in mind it's cash only. They do have an ATM though
Took a much needed break from another establishment in town and was pleasantly surprised to find Herbal Remedies a much better experience, amazing staff, beautiful calm store, and knowledgeable assistance if needed. I won't be going anywhere else. Thank you.
Great customer service... it just the cannabis there is not consistent enough for me as a patient. All bulk is never good smoke.. and then its made up names just to get pushed off the shelf.. and lies on thc content for sales. WEST COAST HERE I COME
Again a good little dispensary this place has both a medical and recreational dispensary. To access the medical side you must hold a medical card and valid state ID. The rec side can be accessed with anyone with a valid state ID. High quality selection of marijuana products and merchandise. As with all herbal remedies dispensaries that I have visited their staff is awesome and very helpful and friendly.
One sexy bunch of people, makes it an even better experience when the staff are easy on the eyes, ears, and products are easy on the Pocket book..
Every single time I visit, the Staff are very welcoming, compassionate and I always leave feeling better than when I arrived. Very informavite and well knowledged team members. Never a cross word between them showing the level of professionalism that eases the mind and leaves the complexities in very capable hands.
I really have grown to love this establishment and there personal!! Are they absolutely perfect? No. Who is though? Are you? I'm not! That being said the VERY FEW and FAR in between MINOR problems I have had with them, have ALWAYS been met with an EQUAL or GREATER ATTEMPT to CORRECT said issue!! I have grown great relationships with most of the personal, I get greeted by name and treated as a patient instead of just a possible walking wallet or purse. I can honestly say I have never felt threatened or in any kind of immediate danger at any of there establishments. I highly recommend giving them a try, especially if you have the benefit of a medical card as they are usually faster at filling your order and they give better discounts compared to other local dispensaries!! I hope you all have a great day and may the Creator bless you!! Stay safe out there.
Love the atmosphere! The employees are nice and helpful! Definitely my favorite despensary!
Best one in town! Won't go to the other ones now
Absolutely love my medicine I aquire from here because it might be somewhat pricey but for me it lasts for a good bit of time before I'm going and getting more. I love it and will have my medical card very soon!
The best people in town by far to help you with your needs
Nice 🙂 very helpful staff, pleasant experience, questions answered professionally
The knowledgeable staff at Herbal Remedies help customers and patients through the whole order process. They'll help you find the products they are right for you regardless of your experience level.
The best in the area. Very friendly an helpful employees.
I was waiting for my husband outside an just as he came out of the store we was met by security an told to leave by 2 security men very rude an we wasn't there 10 minutes tops said we was loitering when we was making a purchase
Great products. Great service.
Absolutely over priced products. Rise has the same products and they are cheaper for medical patients. Sad when a recreational shop is CHEAPER than a "medical" shop...
Price comparative for the state all products what I ordered RSO Hash flower and dabs
(The store on 18th) Very knowledgeable staff. Also friendly and fun. The atmosphere is very laid back. Enjoy my visit every time.
Always friendly and knowledgeable staff and April is "dabomb diggity!" I'm thankful for her, and her vast knowledge.
I like that the online website has the tax added into the price. Fast and easy online order pickup.
People are friendly and patient with their customers and they have a great selection
Great Staff! Knowledgeable person's providing the Best Medicine!
Best thing my physician could have ever done for me.
I had a great experience today with you guy's. I'm sure everyone that works there is Awesome. I want to thank Garret for his awesome help and Sara @ checkout. You were so helpful and I want to say thank you both...Made my Day!!!!😍😊😃
I love herbal remedies. I happen to really enjoy my shopping experiences at this store. Friendly and helpful.
Always friendly, good selection. Discounts for out of state med card holders. Products are always fresh.
Always super friendly and helpful. Been to a few dispensaries now and this one is the best
Super friendly and knowledgeable staff that can help you find what you need. Online order and pickup is a breeze. They take cash and debit (at one register, look for signs). Wide selection of products. Medical and recreational are in separate sides of the location.
Super friendly people and super knowledgeable. Haven't had a negative experience here. Thank you "the staff" for that.
Good selection priced appropriately. Bud tender was hardly helpful and not very good with recommendations. Checking out was quick and appropriate. Store over all itself was high quality no pun intended.
The online ordering is fantastic. Your order is ready within 5-10 min after placing it. Everything is always correct and the service is always warm and friendly inside the store. You never have to wait long either. Highly recommended both of their dispensaries in Quincy, IL over Rise.Especially with online service...simply cannot be beat. Great job guys!
What can I say besides my second family. I absolutely love this place and the people who inhabit it on a daily basis. Nothing but stupendous service and smiling faces, being a medical patient has halted my use of the psychotropic drugs, painkillers, and even alchohol that I was accustomed to to mend my wounds as a combat veteran. If your scared or think this can't help you then just go in and talk to April. She and everyone in there are fantastic and can help you and will in any way they can. This place is a blessing, and the people in it are as well, thank you guys so much for all you do.
Fantastic service, always friendly! Mostly always punctual with filling my orders. Unless they are slammed, and really you cant blame them for that. Even then they are still pretty fast at getting people attended too! Almost always have some kind of flower I can smoke. I need very potent strains as well. Bare min. 25% thc and up for me. Thank you guys and God bless!
Needs better pricing. Everything has gotten more expensive, I was told it wouldn't. But it has now i can't even get what I need so thank you ill. U have really screwed those of us whom are not able to pay these prices. I do believe that herbal remedies can help as well but they are blaming the growers. This i find funny because other places have better deals.
Most of the staff are super friendly. Hit and miss with quality service. Prices are high and climbing. Quality getting rare. Claiming to care and caring are not the same.
Terrible customer service!! Would be nice to be greeted and explain the process and products offered! Decided to come here and boy do we regret it. My wife was treated as if she was an annoyance instead of a customer spending money and making it and experience where we would like to return!Please give them training.
I like the facility at both locations... but the product isn’t that good... it can be... but the consistency isn’t consistent... just got a 8th or Kush Tarts.. rated at 30% THC content ... smells like Hay... not good green... I’ve found better on the dude on the corner of 5th and chestnut
Always helpful and know what their doing. Very fast and convenient. Good point system program. Very welcoming and friendly. Its been 4 years, no problems.
Prices are high but good shake.
Incredible, flawless, enriching, and stress free experience. As a long time believer in cannabis, it actually brought me to tears to see people finally do good by the plant. Everything is wonderful about this place, but they have the most important thing nailed (product knowledge). They recognize that we are all still learning much about cannabis and actually step up to the responsiblity of educating themselves and others. This store is a beautiful sight to see and gives me so much hope for the industry. Bless these people.
These people are very knowledgeable and friendly. They work with your doctor to find out what works best for you. Tonics, tinctures and edibles. Highly recommended!
Friendly knowledgeable staff always willing to help answer any and all questions about products offered or help recommend the best product(s) for your specific needs
Best dispensary in the west of IllinoisWon't go disappointed...they have stuff from 20 dollars and up
Best dispensary in Quincy! All smiles as soon as you walk through the door .will definitely return..
Very helpful people indeed. Great knowledge of products and very nice to talk to.
The only issues I see within this and all other dispensaries across Illinois is beyond their control. Are the prices higher than other states? Yes. They also aren't the ones controlling that. Are budologist in Colorado more knowledgeable? Yes. Thats because recreational use has only been legal since the beginning of this year. The people in Colorado have had a longer time to learn about not only the bud itself but the business behind it. Given these issues, Herbal Remedies seems to be doing extremely well with the cards they are dealt. Thank you guys for all of your hard work!
The staff was informative and answered any questions i had. Took the time to be of assistance. The whole visit they kept a very professional behavior.
Quick, efficient, profesional and friendly staff. The product was explained to me, exactly as I later experienced. I will shop there again.
I highly recommend Herbal Remedies. I love coming to this place! It's like a new-age Cheers 😄 Whether you're a beginner, looking for highly trained professionals to assist you with your experience, or a veteran smoker looking for some quality products, this is your place! Try their online ordering, super easy and convenient!!
Went there for the first time last week absolutely loved the staff and product! Prices were bit high but honestly everything else was easy in and out 🙂 definitely going back!
Employees are nice but not that knowledgeable like Nevada or Colorado budologists are and there is never a variety. Illinois needs to allow consumers to see and smell product prior to purchase just as other states do. Very pricey
Order online for a quick in and out. All the product I have tried has been enjoyable. I have only purchased the cannabis edibles and they all gave me a very enjoyable high.
I totally dig this place and I highly recommend this place. You won’t be disappointed unless they are out of goodies if you know what I mean😎
Good place. but ... Rise has more flower and concentrate for recreational users. Herbal remedies dont keep much stock if your recreational user.
Been there twice. The first time was only a couple weeks after recreational legalization, so there wasn't much there. I kept an eye on the online menu, and returned about a week ago. I LOVED it. The guy helping me was very smart and helpful, I got to buy some things I've never tried. Heaven.
This dispensary is very clean & smells AMAZING! YOU NEED ID UPON ENTRY! Prices are relatively high, but you know it is Illinois 😉 The employee's are extremely kind & knowledgeable! I'd rate 5 stars but they were currently out of flower except for two strains. Would love to visit again!
I can't wait to go back! The staff here are laid back and had smart, experienced answers to all my questions and personal preferences. The Rec side is very neat and modern, kind of felt like a Nature Roots out of Colorado.
Amazing customer service and wonderful products to choose from. They are low on flower, but I buy the cartridges which are absolutely worth the money. It seems expensive, but you won't find anything better anywhere else.
Staff were very friendly and helpful with questions I had. Prices aren't horrid and product availability is limited, but with all new businesses it's a given. Will be back for sure. I would suggest the times be changed online. Online only has times for the medical side not recreational.
The edibles seemed to be good quality, but a lot more pricy than some I've been to in Colorado. A suggestion for the store clerks. . I was told there were 5 pieces in a container, which actually there are 10. The chocolates come in a square with 2 pieces you have to break apart, kind of like the Hershey's plain chocolate bars. So half of one of those is a dose. That's not exactly how it was explained to me. I was under the impression that I was getting half of the amount that normally comes in am edible package for that price. They usually come in 10 pieces. They just simply said there were 5 pieces. So keep in mind not to overdo yourself with the whole piece, break it in half. I took one and a half, and it was almost too much. And I have done edibles before. They are great, but surprisingly very potent for such a small piece
Very happy and friendly staff. Funny how things can change in a lifetime. This should have never been an issue in the first place.
On recreational day I stood in line for 4 hours before I got in the door awesome and helpful staff, awesome atmosphere it was well worth the wait. I will definitely come back and visit herbal remedies
Top Shelf Flower and great concentrates at moderate prices. Helpful staff and clean modern atmosphere.
We liked it. Staff was very informative, will do business with them again.
The line to get in took forever but it was worth it once I finally got in the staff was great and everything was decently priced. I just wish I was able to actually see the weed before purchasing.
They're also helpful wonderful kind I love Going there
An unbelievably kind, knowledgeable and helpful staff. They make an experience that could be overwhelming and confusing to so many who need it, feel warm and comfortable and even fun!
Always good atmosphere. Absolutely a positive experience,very hands-on,n friendly atmosphere
They are so kind and sweet here. April is a lovely woman and all of your cannabis needs are met here with understanding and compassion. 10/10 recommend
This dispensary houses some of the most compassionate, intelligent, dedicated professionals in the business. They are always willing to answer questions or explain something. The decor is warm, inviting and comforting making you feel right at ease with the whole process.