Ascend

Ascend Marijuana Dispensary in Chicago's Logan Square

Logan Square
2847 W Fullerton Ave
Chicago, IL 60647

Hours of Operation:

Mon | Tues | Wed | Thurs | Fri | Sat | Sun
9:00 AM – 9:00 PM

Payment Methods:

Cash Only
ATM Available On Site

MEDICAL | RECREATIONAL DISPENSARY

Adult Use – Ascend is a marijuana dispensary location open at 2847 W Fullerton Ave in Chicago, IL 60647 .

Ascend dispensary menu products are available for adult MEDICAL AND recreational use for people 21 years of age and for Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor.

Please enjoy products from this cannabis store responsibly!

What People Are Saying

Dean K.
Dean K.
18:53 26 Jul 22
Process was very quick and easy. Employees were extremely helpful and friendly, great recommendations. Atmosphere was... welcoming and just a nice process the whole way through. Helpful to know that busy times seem to be Thursday - Monday when chatting with one of the employees. Def be swinging by again next time I’m in Chicagoread more
Brittney
Brittney
15:08 21 Jul 22
I’ve been here a few times now and it’s always been a great experience, especially compared to other dispensaries I’ve... been to. Every worker I’ve interacted with has been so pleasant and helpful. I’ve also gotten some great deals here. Picking up an order has never taken me longer than 15 minutes, even on a weekend. I do wish they had special hours for medical but again, I’ve never had to wait too long so it doesn’t seem to be that much of an issue.read more
Pete A.
Pete A.
01:58 01 Jul 22
Easy and efficient... In and out normally in 10 -15 minutes... Super friendly staff... If there's anything to fix, it's... going to be the door that slams 1000 times a day that leads to the people dispensing the product. Seems unnecessary and a waste of money to ruin a door because of laziness. Maybe a better system to call the customers up is needed. Or a speaker calling out a name to come up. So unnecessary for associates to come out of a door, call a name , and then slam the door... Waste of money and bad planning!!! But if this is the biggest problem, then you're doing great. I've only gone to one dispensary since it's been legal and I don't plan to go anywhere else. Recommended this place to all my friends and guests from out of town. A couple of tips I can give is to never use a bag, put your purchase in your pocket or your own bag. Safer and no one knows your business once you leave. Also if you're coming with some who's waiting in a car, then have them wait on Fullerton at the exit. Most people don't think about these things until something goes wrong.im lucky to have this great spot 10 minutes from my house.read more
Brittany H.
Brittany H.
18:27 29 Jun 22
ASCEND in Logan Square is my favorite medical/recreational dispensary in the whole city. With beautiful art murals on... the walls, a huge brick and mortar location, and the most friendly staff I’ve ever encountered - you cannot go wrong with this dispensary!Special shout-out to Rocky & OJ, who helped me during my last visit. They were extremely helpful in assisting me with my purchase and they even informed me of certain specials that I was not aware of.Best bud-tenders in Chicago 🔥read more
Pete A.
Pete A.
13:32 27 Jun 22
Easy and efficient... In and out normally in 5 or 10 minutes... Super friendly staff... If there's anything to fix,... it's going to be the door that slams 1000 times a day that leads to the people dispensing the product. Seems unnecessary and a waste of money to ruin a door because of laziness. Maybe a better system to call the customers up is needed. Or a speaker calling out a name to come up. So unnecessary for associates to come out of a door, call a name , and then slam the door... Waste of money and bad planning!!! But if this is the biggest problem, then you're doing great. I've only gone to one dispensary since it's been legal and I don't plan to go anywhere else. Recommended this place to all my friends and guests from out of town. A couple of tips I can give is to never use a bag, put your purchase in your pocket or your own bag. Safer and no one knows your business once you leave. Also if you're coming with some who's waiting in a car, then have them wait on Fullerton at the exit. Most people don't think about these things until something goes wrong.im lucky to have this great spot 10 minutes from my house.read more
Jorie P.
Jorie P.
22:46 24 Jun 22
Rocky had me laughing while ringing me up and keeping things fun! Awesome selection + first experience at this... dispensary. The 15% off for first time customer was rad too! Will definitely be back 🙂read more
Jennifer G.
Jennifer G.
18:40 04 Jun 22
I had problems with the downloading my pictures to the IDPH for my medical marijuana card. I talked to the really nice... young man. He referred me to. Melissa at MOCHA on Milwaukee Ave. I brought everything need for the application. She was so amazing. What a very nice person she is and helped me with everything. Every dispensary should have an advocate. Also the rest of the staff are great too. Good crew and they seem to all work well together.read more
T B.
T B.
17:10 29 May 22
Love the staff. That’s the 5 star. The bud is good 90% of the time with some product weight issues in the past but... seems cool now. Overall my favorite and most consistent of all the dispensaries I’ve been.read more
Kaitlin K.
Kaitlin K.
17:02 27 May 22
We came here for the first time yesterday, and Melissa was so great that we decided to come back again today. She was... extremely helpful with information on the different strains and products. Along with her being knowledgeable, she was very sweet! The products were also good, but I wanted to rave more about her! 😁 great dispensary!read more
Paul H.
Paul H.
00:51 24 May 22
I want this place to be great since it’s my neighborhood dispensary, but it’s not. Wait times are long. Even when there... are not many customers. You will still wait. Employees seem fine, but aren’t the most helpful, knowledgeable, or even know of products they have. Also, no point in ordering ahead. It’s first come first serve even if you have your preorder in. They will not hold it for you or notify you that’s it all gone before heading to the dispensary. Not one person could tell me this at this location. River north location has none of these issues. I’d advise going there.read more
Carolyn M.
Carolyn M.
20:50 26 Apr 22
Favorite dispensary in Chi. Always have fun deals and new products. I think it has the best selection. Super cool staff... - Will was awesome 😎read more
T S.
T S.
06:51 19 Apr 22
Always great people, pretty quick service. Weird rules like, my veterans discount, I can't use my reward points and... that. So the loyalty system isn't great, but the products, staff and pricing are great. Prices continue to be competitive, though it would be nice to see more 8th of concentrates, personally. Great all around dispensary, highly recommend.read more
melinda B.
melinda B.
01:58 17 Apr 22
Great , competent staff! Had Rocky as my bud tender , super personable and damn right funny! Even caught and over... payment when I didn't. Always nice to have a honest worker. Thanks Rockyread more
Ian J.
Ian J.
00:32 22 Feb 22
Robert was really cool. I ordered something that was on promo and couldn’t get the item for the price I thought, but he... found something better. Great customer service and conversation. Would come back for that interaction alone.read more
Anna C.
Anna C.
00:16 17 Feb 22
I’ve been coming to Ascend Moca in the Logan Square area for about 6 months and it’s never let me down! They have such... an organized system aided by helpful and educated individuals along every step of the process. I always love talking with the friendly employees at the counter- for example, Fletch- who are sure to keep me informed on unique products and good deals that are avail to me. I just love it. It’s a chore for me to go anywhere else!read more
Roberto M.
Roberto M.
16:48 23 Jan 22
I had a wonderful first visit and had such great help. The people in the front made it very easy to understand how to... make an order and where to go. When I did make it to the back my cashier Corey Z helped me out even when I forgot my debit card in my car. They let me back in and everything I got has been great 👍👍👍read more
Dana G.
Dana G.
00:49 14 Jan 22
I like this dispensary a lot, and the staff are kind and helpful. I’ve been coming here for a long time. David has been... wonderful. Tim is always helpful, smiling, and friendly too. I’ve never had a negative experience with staff members.For the most part, I am in and out. Sometimes, I’ll wait 15-20 minutes.The prices and deals are worth it!!read more
Nick M.
Nick M.
02:09 12 Jan 22
They always work with me on choosing the right medical cannabis options for a patient with a limited allocation. After... trying two other dispensaries in the area, I find Ascend By MOCA to have the best selection and the best prices.Today, Tim was very patient as we had to remove items from the order until we were under the allocation limit. I appreciate his compassion for the patient.read more
Salah G.
Salah G.
02:57 08 Jan 22
Just walked out of there, I’ve left nice reviews for the other location when the service was good. This time around,... points total needed to redeem is 300, went up from 250. Cannot be used towards any discounted items. Cool, never heard it before but I get it. Now here is my issue. I’m trying to get the cashier to explain this to me and all he keeps saying is “$65 minus $15 and it’s $59. I suggest you wait to use it” I don’t understand what he’s saying so I ask him to clarify with some details. He repeatedly ignores my specific question and keeps repeating the same thing loudly. Like bro, calm down and let the customer ask their question before you answer. I get what you’re trying to say - but what I was trying to calculate in my head is whether it would be better to buy a higher quality product (which I already knew the price of) since I’m losing the 10% discount or to just use my points, that’s why I was asking for the total without the 10%. I was weighing my options, I needed you to answer one question, so just answer it. No I don’t want to save my points, you’re literally trying to discourage me from using them. That was the most frustrating transaction I’ve ever had and he proceeded to say nothing and act frustrated when I said thank you after the transaction was over. Please don’t assume you know the information I need, I was asking a very pointed question for a reason. At the end of the day I took my order and walked out unhappy. The reality is I would’ve rather ordered a higher quality product since it would’ve cost me the same amount, but I did not have the opportunity to do so because the cashier did not have the patience to answer my question. Sorry for the paragraph, but my god was that frustrating!read more
Giuseppe L.
Giuseppe L.
19:05 26 Dec 21
I was a little hesitant because of the reviews talking about the wait, but I was in and out in about 5-10 minutes. They... have a check in area / lounge and then the actual dispensing takes place in the back through a corridor. The people are very nice and I was the only one there during non peak hours, it started to pick up but they call you by name and help you out through and through. Nenolaflair holding it down for me with the crisp Lego sweater! Thank you.read more
India W.
India W.
23:52 16 Dec 21
I would genuinely love an explanation for what takes so long here. Plan for a 2 hour wait, even if they tell you it’ll... be “about 30 minutes.” They have a ton of people working but just standing around chatting instead of helping customers or fulfill orders. Like seriously go ANYWHERE else if you value your time.. Truly I don’t understand what possible legitimate reason they could have for holding customers hostage for LITERAL HOURS fulfilling small personal orders. Whatever system they have in place does NOT work.read more
Natalie C.
Natalie C.
17:13 10 Dec 21
These guys are great. Super friendly. Very knowledgeable. Easy peasy.. thanks for the awesome service … A++++
Colin D.
Colin D.
20:02 14 Nov 21
This place has a very hard time keeping up with the busy times of the day. What’s the point of an appointment to still... have to wait 45 minutes? A new process for getting customers in and out should be put together.read more
Johnny S.
Johnny S.
18:39 31 Oct 21
I've been to multiple dispensarys in the city and even though there's a bit of a wait, moca hands down has the best... menus and selection in the city. legit made me feel like I could ask a million questions, he was ready to happily answer. I will continue to spend my money and take the longer drive just for the great staff , menus, and overall vine of the store is great.read more
Jason O.
Jason O.
05:11 20 Oct 21
Always super busy and takes a while to get your order. Good selection and reward system though. Staff always seem... friendly.read more
Steve Kraynak J.
Steve Kraynak J.
21:44 17 Sep 21
Been to Moca a half dozen times. Frankly I will not be returning. I've been herded like cattle #420 one too many times.... Will take my business to the suburbs or ANYWHERE else. Need to figure out this operation. Product is nice which is the second star.read more
Kirby C.
Kirby C.
03:25 09 Sep 21
Everyone was so nice! This was my first time at a dispensary since getting a med card earlier this week and Tim was my... budtender and he was so kind, he took his time explaining different products that he thought would be best for me and I never felt uncomfortable. I initially was afraid of going to a dispensary because I've never been one for "weed culture" but everyone treated me with care like everybody else in the store! Actually picking up the products was also so easy because med patients get priority so I would definitely recommend MOCA! I'll absolutely be back for all my future medical marijuana!!read more
Michelle D.
Michelle D.
18:16 02 Sep 21
Very friendly and knowledgeable staff. Stopping through the city and randomly chose this dispensary (recreational) and... was very pleased. The walls are painted really cool as you go to pick up your order too. Pricing is pretty comparable to others.read more
Gretchen N.
Gretchen N.
17:41 30 Aug 21
Obviously overpriced, but that’s thanks to Chicago. Convenient to place an order online for pick up. Cool location,... longer wait than river north. Overall, I appreciate moca.read more
beepo J.
beepo J.
18:28 20 Aug 21
Recent branding/business changes have made this place far less beneficial for returning customers. I really liked the... location (the workers, product, and prices), but won't return. The reward system kept me coming, but has been flipped completely to take advantage of customers (explanation below).Reward Points: This used to follow a very basic 1:1 scale to reduce the price for returning customers. The more you spend the more you get, right? Well, after the changes, the MORE points you use, the LESS they are worth. 300 points gets you $15 off, but 1000 points only gets $30 off? You can also exchange points for products, but you'll likely lose value there too.Fewer Deals: The website used to have 1-3 deals at all times with great options like free cart battery or added flower. There are now rarely any deals, and they have been replaced by ads.Hopefully they fix the scam of a reward system at the very least.read more
Wayne T.
Wayne T.
00:53 19 Aug 21
Been here a few times and its been an enjoyable experience each time. Easy to order ahead and stock is fairly... represented.I had one disposable vape pen then had a problem and I contacted them and got response in under 24 hrs and credit after quickly providing them some info they needed.read more
Chris P.
Chris P.
16:31 14 Jul 21
Change dispensaries if you go here and you'll immediately realize what makes this such a terribly run business.... Communication between employees, quality of service, and products/availability are all consistently dreadful. Expect to wait in multiple lines across 3 different rooms and be accosted by security. A quick dispensary visit shouldn't be headache inducing. I'd highly recommend Nu Era or THC Center instead.read more
Diana C. M.
Diana C. M.
20:48 01 Jul 21
Astoundingly expensive prices, and I’ve been to a Lot of dispensaries. Am I in high school? Getting ripped off by the... weed literati?!Maybe it’s a state thing, never purchased here before.Selection weak, but sufficient for my needs.Staff members were all friendly, helpful, and clear about procedures and selection. Wait was short. Good luck!read more
Muna A.
Muna A.
00:41 28 Jun 21
This place is genuinely garbage. They never have what you ordered online in stock even if you ordered half an hour ago.... The lines are absurdly long with no sitting room for disabled folks. I stood in line for 40 minutes no joke. There were 3 registers open for the entire Sunday rush. The employees are totally clueless. Awful selection. I will happily never go back here. I seriously suggest shopping elsewhere.read more
Sam T.
Sam T.
00:55 25 Jun 21
The products we received were good but the customer service and shopping experience was really off-putting. The... security guards feel like bouncers at a nightclub but with guns. They arbitrarily told my small group of friends that only one of us could enter and that we had to pool our order through that person. It's really not the security guard's business how we as individual paying customers decide to spend our money. Other customers and groups were allowed to enter without issue. We were calm, polite, and yet that one friend still managed to get sent to the back of the ordering line. He was later accosted by the exit security for following an employee's direct instructions and complying with a request from their own staff. Cold and unprofessional.read more
Kathryn C.
Kathryn C.
19:31 23 Jun 21
I was a little afraid of Coming in due to the reviews, it was my first time in a dispensary. I was nervous and my... anxiety was acting up. The guy who took my order was very helpful and friendly and helped me find a flower for what I needed it for. I let people i interacted with (staff) know it was my first time and wasn’t sure where to go or what to do or how it worked and they were all very friendly and explained the process to me nicely. I did have to wait a little bit (about 10-15 min) but that was to be expected. I’m not 100% sure but I think those with the medical card get served first couldn’t really tell. I was satisfied with the wait, the flower and the staff. It was highly priced but i expected that as it’s a dispensary vs getting it off your bud guy.read more
Kate M.
Kate M.
19:28 16 Jun 21
Helpful for every level patient. My bud tender didn’t rush me at all, and didn’t mind answering any questions. They... have a huge inventory, and a clean cool waiting area. I felt good about this secure location.read more
Dan R.
Dan R.
00:44 09 Jun 21
I have been coming to this location since they began selling recreational. They have great product and an awesome... online ordering system... it would be great if it worked as customers expected. The wait times for a PREORDER are sometimes over an hour and that wait does not depend on the relation between your arrival time and pickup time. Just for reference I just waited over an hour on a Tuesday at 7pm. CRAZYread more
Robert K.
Robert K.
16:43 14 Mar 21
Friendly and safe. Entrance is not really set up for those who can't stand long.But as a first time customer. They... we're very patient with helping me. Find a non smoking 🚭 or non edible. Went with a Tincture.Go figure I'm in the small percentage of those who don't get a high off THC.read more
Claire Bray S.
Claire Bray S.
20:21 28 Feb 21
Never going here again!I didn't get the chance to shop here because the employees don't seem to be on the same page... about when they close. Per instructions on the website, I made contact with the store before my first visit to establish when exactly I could walk in as a recreational customer (because for some reason, there are no set hours for recreational walk-ins). I confirmed with a representative through their little chat box that I could come in that day before 8:15pm. I spent a half hour trying to park, paid for parking, and was denied entry at 7:40pm. Dude at the front door said recreational walk in closes at 7:30pm. I insisted that AS THEIR WEBSITE INSTRUCTS, I'd inquired ahead and was told I could come in. Dude went inside, spoke with another man, says they're closed. I got back in my car, tried to reach out through the website chat, only to find it was closed too. Their website says they close at 8:30pm. I still don't know when they actually close.Though, incidentally, I guess it worked out for the best. I went right down the street to Smoke Post, was greeted very warmly, given excellent customer service, learned a lot about the products I was interested in, and was treated to several free samples. Found my go-to store!read more
shaun S.
shaun S.
13:23 03 Feb 21
Love this place. They have a wonderful selection as well as a staff that are friendly and educated. I had a problem... with a pen. Customer support had it resolved in less than a minute. The Logan location is a bit rough, coming from the rec side it seems as if I am checking in to jail. There is some wonderful art that takes that feeling away as you walk luckily. The medical side I have never waited longer than 2 minutes to enter. Don’t know of any other dispensary I would rather go.read more
kylee B.
kylee B.
02:02 02 Feb 21
Everywhere online it says that they are open until 830. I walk in at 7:29. I was told the last walk-in ended at 7:30. I... explain to them I try to order online and it wouldn't work. So I figured I'd still bring them business and come into the store in order. As I was explaining myself I was told to go to the same company but in River North because they're still allowing walkins.Makes no sense for the same company to have different hours. On top of that it's 20 minutes away. If I wanted to go to the River North location I would've started out going there. Very poor communication on updating customers. Windy City cannabis is only 10 minutes away. I would highly recommend.read more
casey D.
casey D.
22:50 04 Jan 21
This is a great establishment. The safety precautions here are done very well. There is sanitizer if you need it and... the waiting area inside has dividers. All of the employees I have come in contact with have been personable and professional. They answer questions with detail and have a great attitude about it! It’s a nice location and parking isn’t usually difficult. I don’t have anything negative to say about any of my experiences here.read more
K. J.
K. J.
17:58 04 Jan 21
MOCA is such an awesome place. Yes, the waiting room areas need a little love and feel very sterile, but the staff and... products are why we return. The prices are slightly less than other local dispensaries, bit they have a much wider selection. I must reiterate how wonderful the staff is. Not in bad vibe!read more
Johanna S.
Johanna S.
19:46 02 Jan 21
Easy to order on-line. Good selection and deals. Order ahead so you can skip the line. Wish they'd kick people out of... the waiting area once they have their product. This is the second time I've been to a MOCA location and a guy who already has his purchase is just hanging out with his friend in the waiting room so they can both get their products and go; not only does this make everything run slower but I don't want to be in a room with two dudes talking loudly to each other with their noses hanging out of their masks longer than I have to. MOCA is mainly REALLY COVID safe so I don't understand this weird loophole and why the security person WHO IS THERE doesn't say "Sir you have to leave once you get your purchase."read more
Lady B.
Lady B.
19:04 28 Dec 20
Since recreational is new in Illinois, its hard to find a store that sells top of the line products with prices that... are unbeatable. MOCA tops them all! With the most colorful and vibrant interior, knowledgable and sweet staff, and products that fit every need, MOCA should be your top choice of cannabis dispensary in the city. Every time I come here I'm floored by how quickly I'm served, how safe I feel in (and outside) the facility and the overall experience I'm provided. If you're not shopping MOCA, you're not doing Cannabis right!read more
jamie H.
jamie H.
05:30 22 Dec 20
I understand they're busy right now but the lady at the counter was extremely rude and pushy and didn't really give us... the time of day. She threatened to send us to the back of the line after waiting an hour just because their silly "one customer at a time" rule wouldn't allow my boyfriend and me to make our conjoined purchase. Really unwelcoming and I will never come back to this one but thanks for the weed.read more
Bob S
Bob S
14:47 08 Dec 20
Strange for a dispensary. LOTS of security, pat downs. ID is checked 3 times before you even walk into the actual... retail area. Anxious customers/atmosphere. Security is unorganized when there is a line which is often. Masks aren’t enforced in line. Preorder doesn’t guarantee you won’t wait in a line. They make cannabis feel illegal again.read more
Rogelio A.
Rogelio A.
06:14 06 Dec 20
My experience from dealing with them a couple months ago was bad. Never went back to them again. Line to get in was not... bad but once we were ready to purchase I had a question on the menu and the person on the cashier was not very informative. Didn’t look like she wanted to be there. I just grabbed my purchased items and left feeling disappointed. I been to others places and much more friendly experience.read more
toni R.
toni R.
15:47 04 Dec 20
I tried one other dispensary before I switched to MOCA. I'm sure glad I did as they have a better selection, pricing... and staff. My experiences here have been fantastic. The staff is incredible, knowledgeable and I consider them front line workers during covid as this is my medication. They are safe and incredible.read more
A F
A F
16:04 03 Dec 20
I love MOCA! The staff there is always friendly and helpful and they do their best to service the needs of their... patients and customers. Wait times are usually very short, unless they are doing a holiday special or something then it can be a little longer. The selection is good and getting better and better with time. Prices can be high for certain cultivators, but I like that MOCA is doing more and more deals to help people save money. They also have a rewards program so the more you buy, the more you save.The only reason I can't give 5 stars is the website. They upgraded a while back and took away important functionality for patients (specifically being able to track their product limit and have a saved account). The user experience and accessibility of the new website is poor. As someone who relies on the convenience of being able to place an order online for pickup, especially in a pandemic, I would love to see some meaningful updates to the website that make the usability better.read more
bryam R.
bryam R.
22:41 05 Nov 20
Staff is always friendly!If there is a wait for you getting your product it is because it is a friendly place where... they do not rush you, and take pride in there job.Enjoy the feeling of how they care for you and each person before you.read more
Heather
Heather
17:15 06 Oct 20
Super easy and fast. I always order online, then I'm in and out within 15mins. The staff is really nice and willing to... help out with any questions you have.. No matter how silly you think it is. This is my go to spot. They also have a real nice selection, so something for everyoneread more
Warner L.
Warner L.
08:26 05 Oct 20
Let me tell you... Lowell's is an experience, something like the Magic Castle in Hollywood or Beetle House. It's quite... a tourist trap, but how freaking cool is it that Los Angeles has a cannabis cafe?! They're still working on their alcohol permit, but there's food and infused beverages for now.read more
Matt P.
Matt P.
23:30 21 Sep 20
THE WORST DISPENSARY IN CHICAGO for medical patients. We kept them in business for 3 years before Rec but they now only... cater to Rec first because they get more money from it. 16 medical patients were waiting outside while Rec was zipping through what used to be “medical Monday” at MOCA. Not until multiple people in line called did they do anything to speed it up or explain any issue. Waited an hour outside which is shameful for people who actually need the product as medicine and not for fun. Oh well, time to switch dispensaries. Plenty of options to choose from.read more
Jill P.
Jill P.
15:22 18 Sep 20
I'd like to give 4.5 stars, but Google doesn't allow it. The reason for the lack of 5 full stars is simply the... inconsistency in their following of safety protocols is all. It seems like they do it right one time, but then it's a bit slack the next (i.e. letting people in that tiny vestibule while having someone exit or the security folks not wearing proper PPE). Other than that, though, I feel very safe inside picking up (medical), and the people behind the glass have always been super friendly and efficient. I also LOVE the online ordering. As someone who uses medical for anxiety, sometimes standing in front of someone placing an order brings me more anxiety (can I get a sample, please?). 🙂 So although they implemented these safety protocols because of the pandemic, I also think they're helpful for those of us who utilize medical for high anxiety. Overall, I left Sunnyside to come here - SO WORTH IT!read more
Angela M.
Angela M.
23:05 17 Sep 20
I really enjoy going to Moca. I like that I can order online and pick up is usually pretty quick. Friendly staff and... clean facility.read more
jorel J.
jorel J.
19:41 16 Sep 20
Loved the place awesome people good customer service
Dan N.
Dan N.
01:28 15 Sep 20
Terrible service and terrible weed do not come here so many other places to go to
Michael S.
Michael S.
23:51 13 Sep 20
CHECK YOUR PRODUCT BEFORE YOU LEAVE. I ordered some flower and only discovered I was given the wrong product when I got... home. Went online to their website and discovered I was overcharged for the strain I was given and it’s the type of strain I do not like. Pretty bummed they carelessly gave me the wrong product.But, happy to have a dispensary close by. Yet I’m pretty bummed. I recommend you order online first to avoid wait times. And it’s the same prices at every dispensary I go to. River North location is a good stop.read more
Jon L.
Jon L.
21:26 12 Sep 20
Outstanding, personalized service. Lot of options to choose from and the whole buying experience was fluid from start... to finish.read more
Robert K.
Robert K.
23:43 11 Sep 20
Bought a 70bdollar thc vape...lasted only 24 hours....realy
Rogelio A.
Rogelio A.
17:28 07 Sep 20
My experience from dealing with them a couple months ago was bad. Never went back to them again. Line to get in was not... bad but once we were ready to purchase I had a question on the menu and they person on the cashier was not very informative. Didn’t look like she wanted to be there. I just grabbed my purchased items and left feeling disappointed. I been to others places and much more friendly experience.read more
Stephen K.
Stephen K.
16:21 05 Sep 20
More expensive than other dispensaries without reason. Place was not very clean either. Overall subpar experience.I... added a star since they show prices with tax already added.Outside of that there is not much good to say.Effective but seriously overpriced product.Almost any other dispensary in Chicago is better.read more
John G.
John G.
13:10 28 Aug 20
Moca is a pure cash grab. I’m a medical patients and they get the growers second cuts. The medical selection is... sparse while the rec menu is larger and wildly expensive. There are much better dispensaries in town with a less draconian security and a process that works. I’ve moved but about 1 out of 3 orders even work in their “system”.read more
Andy B.
Andy B.
03:42 24 Aug 20
This is one of the best dispensaries in the city. Not only do they offer a consistent blend of product, but they have... the most PROFESSIONAL, non judge-mental, open minded, knowledgeable, hard working staff members you will encounter anywhere. They treat each and every individual with the same respect they would expect for themselves, and if you’re ever waiting longer than a few minutes it will be far and few in between. If you’re in Chicago, you want to DEFINITELY check out this joint. You won’t be disappointed.read more
Michael K.
Michael K.
18:43 19 Aug 20
Love MOCA not just because we are neighbors but they are genuinely nice people, all of them. Keep up the great work... moca, see you soon.read more
Stephen M.
Stephen M.
03:06 13 Aug 20
I honestly don’t understand why there’s so much negative feedback. Order online, pickup during off-peak hours and it’s... the easiest thing you’ll ever do (and bring cash). Thank you MOCA for being so reliable during this timeread more
DaTanya M.
DaTanya M.
14:22 09 Aug 20
Drove all the way from Louisville kentucky expecting to get real old skool 90s dro that taste like pine and stinks!!!... Only to run into mid weed that has no strong smell or taste. Very disappointed!!!read more
John B.
John B.
23:07 06 Aug 20
A very great experience. Good prices on quality items. Order and check in and pick up was a very quick and smooth... experience.read more
Talia Holzman C.
Talia Holzman C.
19:12 06 Jul 20
I went for the first time this past weekend so I can only speak of my experience of this place during COVID. I was able... to order online and pick up was a breeze! I didn't know they were cash only so next time I'll stop at my ATM to save an extra $3 (they have one there). The prices are meh for recreation use but I am privileged enough that the prices for edibles weren't a deal breaker. A lot of security (I got my ID checked like 7 times) and everyone was following COVID guidelines. The staff was my favorite part of the whole experience. Everyone was extremely friendly, helpful and professional. I also noticed that 99% of the people working there were people of color which I liked because white people should not be the only people profiting off of weed when so many POCs are in jail for it. I'm not sure if moca is POC owned but again, the diversity of staff is a huge plus in my eyes. The actual product I purchased has been wonderful, I will be back!read more
Chelsea M.
Chelsea M.
18:06 03 Jul 20
Order online and pick up as soon as the next day. Very quick and social distanced during pickup. Make sure to bring... cash or an ATM card.read more
Ashley M.
Ashley M.
15:43 02 Jul 20
I recently chose MOCA to be my medical dispensary and to say that I have not been disappointed is an understatement.... Long story short - when you become sick, everything changes, everything. It seems likes nothing can be easy anymore. Having MOCA as my dispensary takes a great deal of stress out of my life and I am FOREVER grateful. It's such a simple task for me to log in and place my order online. The selection is incredible, the menu is easily navigated, and I can choose my pick up time. From the security officers to the sales associates, I know that I'll always be greeted by friendly faces. Everyone has always been incredibly welcoming, knowledgable, and easy to talk to. I am so appreciative for MOCA and all the staff and I would highly recommend this dispensary to anyone!read more
Chris G.
Chris G.
20:41 28 Jun 20
I almost visited this dispensary a couple of days ago. Looked online and saw they had one flower choice for... recreational users.. I went to Numed & looking at the other reviews, that was the best choice.read more
Manar A.
Manar A.
07:11 28 Jun 20
Went there once, probably will never go back. Out of the 5 employees I came in contact with, only 1 wasn't rude and... acted in a professional manner. Thankfully I found a medical dispensary a few miles away that actually deserves my business.read more
Ashlyn M.
Ashlyn M.
15:20 22 Jun 20
I unfortunately go to MOCA because it’s my registered dispensary and it’s the closest location to where i stay. My... boyfriend literally has to give me a pep talk every time I go in to buy something because every time there seems to be a new story when I get back to the car about a rude employee or violent security guard. I love the post that says “it feels like you’re being punished by giving them your money” because it’s SO TRUE! Every time I get out hundreds of dollars I can’t believe I have to turn around and give it to someone who’s going to be so unprofessional. Yeah the prices are?? Ok?? I mean? Have you been to another dispensary in Chicago? Pretty comparable, especially if you’re a patient. Waiting until the day more dispensaries open so I can switch my location to one that doesn’t give me a panic attack before I go inside!read more
Raymond D.
Raymond D.
12:12 13 Jun 20
Thank you to the honest clients who took time to post here. Moca is horrible, do not go here. No customer service,... rude,violent,its like spending your money....and treated wrong for doing so. Do not waste your time or money here. Go were you are valued as a customer and your business appreciated.read more
Noob T.
Noob T.
17:57 28 May 20
The only thing I liked about this place is the fact that their prices already include state taxes etc. Apart from that,... l waited for over 4 hours even though I had a schedule time to collect. I wouldn’t go back to be honest. They have a lot of work to do to improve this place. On the bright side, the walls inside have some nice art work.read more
Noob T.
Noob T.
17:57 28 May 20
The only thing I liked about this place is the fact that their prices already include state taxes etc. Apart from that,... l waited for over 4 hours even though I had a schedule time to collect. I wouldn’t go back to be honest. They have a lot of work to do to improve this place. On the bright side, the walls inside have some nice art work.read more
Jessica F.
Jessica F.
15:32 27 May 20
During my allotted time to come in to pick up as a medical patient, I felt completely uneasy as the 6ft rule was not... being implemented anywhere. I came s employees that can’t seem to navigate the page efficiently and saw no management present to fix these problems. Please practice safety precautions during the pandemic.read more
Michael K.
Michael K.
07:17 15 May 20
Love MOCA not just because we are neighbors but they are genuinely nice people, all of them. Keep up the great work... moca, see you soon.read more
Michael K.
Michael K.
07:17 15 May 20
Love MOCA not just because we are neighbors but they are genuinely nice people, all of them. Keep up the great work... moca, see you soon.read more
Danie R.
Danie R.
20:35 03 May 20
Made the switch to get my meds here. The process to place an order is like jumping through hoops but for recreational... it's a simple 1-2-3! For medical to place an order you have to email them first, then wait for another email back for a link. Got the link and it isnt working keeps telling me error. Emailed for help not one email back it's been hours! Called to speak to someone for help and got nothing!read more
Alex W.
Alex W.
18:54 01 May 20
I can no longer support a business who does not take care of its employees. There’s a world pandemic going on and the... workers at MOCA are completely unsafe. I urge everyone reading this to stop shopping at MOCA until their workers are met with safety and gratitude. I personally will contact local news outlets to make this issue aware.read more
Hussain A.
Hussain A.
04:45 24 Mar 20
They have got out of my way to make me feel comfortable and i TAKE that for granted. They have always been patient with... me and I do apologized for high matinee and rant. You are guys are very loyal to medical patients and we all see that. thank you for all the of service..read more
Willie R.
Willie R.
05:44 20 Mar 20
Obviously, MOCA sells pot. Took a friend to get their medical pot. I was very surprised to find out a person can only... purchase one pot cigarette at a time for $20.00 each. My friend later told me the pot was ground so finely a lot of it came into his mouth with each puff. The street salesman will be around for a long time. $20.00 bucks a pop? Wow!read more
B S.
B S.
21:46 13 Mar 20
I have only purchased medical from MOCA, and always had nothing but the best experience. The folks are friendly and... helpful and my orders are always filled and ready to be picked up in under an hour. I rarely wait more than 5 minutes to get the order.read more
Olivia De R.
Olivia De R.
10:11 26 Jan 20
Very rude man at the front door checking IDs making degrading comments and being a genuinely mean person. I get you are... super busy and you’re trying to get people through efficiently but there is no need to be so hurtful. I left the place feeling extremely underwhelmed and sad. Luckily the budtender was very helpful, kind, and informative so it didn’t leave a complete bad taste in my mouth. I will most likely not return to this place!read more
Suni H.
Suni H.
18:56 25 Jan 20
Bit of a wait time but a nice cozy place.
chi C.
chi C.
17:50 25 Jan 20
Feels like sunnyside/ med mar now. Used to be my favorite dispensary. Prices are also now pretty high as they raised... the prices on a lot of things. Go to Columbia CareOr mission they actually want to provide affordable cannabis to the consumersread more
Brett H
Brett H
18:02 17 Jan 20
These guys were my first dispensary trip in Chicago and I don’t know how I feel about it. My previous experiences with... shops comes from CO where everything is just soooo much more chill and you actually get to look around and ask questions. This place had a sterile and almost militaristic vibe with an employee repeatedly shouting at the people waiting about how if you didn’t have your cash in your hand you’d go to the back of the line. Additionally, there’s nothing to see, no option for perusing - just a paper menu passed backwards through the line. Once at the counter the guy that helped me was quite nice though. I’m gonna check out a few more places before I call one home. I just know this place won’t be it unless I’m in a pinch. They just took all the fun out of shopping.read more
Ora M.
Ora M.
16:20 17 Jan 20
I love this place, it's senior friendly. They offer you help and knowledge on all items when request , you get a... written menu where I can read and understand what is in each products. other place done offer that,it makes it easy to see and read over the products and place my order so easy., The staff are all very helpful if you allow them to help you,you won t go wrong on your orders. I tell all my friends how helpful this place is and they also help with renewal of membership when needed.things are not the same since January, prices are still to high, they done have 1gm in vape oil.no many flower products.read more
Ashley W.
Ashley W.
22:47 04 Jan 20
I came in because I was curious and wanted to ask questions and to look around. After being herded like cattle to get... in to this place, the woman waiting at check out told me if I came in for that purpose, then there is the exit, as she pointed at the door. We didn’t even get a menu for what they had until 1 min before being forced to go into the check out line. “Have your cash and ID in hand!” Super fun experience. Can tell they are truly passionate about educating people on their products. 🙄read more
Jason L.
Jason L.
18:55 04 Jan 20
Everybody is unbelievably rude. You get sent to the back of the line for asking questions about any of the products... with no answer. Nothing about this place is particularly informative or helpful. I understand the federal status makes things difficult but MoCa makes no attempt to educate or be helpful towards their customers. Horrible first experience with a dispensary, I highly recommend going elsewhere for your cannabis needs.read more
20 1.
20 1.
01:40 02 Jan 20
Great day for Illinois, & this location is great. Their security staff are amazing and helpful. Points to Las Vegas my... bud.read more
Timothy M.
Timothy M.
00:35 02 Jan 20
Not the closest dispensary to me but it is the best in the city.Staff goes above and beyond, on several occasions.... Specific shoutout to the Tim that works at MOCA.They are handling the new medical/recreational process very well, even on day 1. Kudos. Great place - 5 stars!read more
Jeff L.
Jeff L.
23:04 01 Jan 20
How do you have 7 months and the statistics from other states but run out of product. Not only that but you “door” guy... was disrespectful and attempted to be threatening .. 0/10 customer service... lady on the phone told me yes, you can still purchase... that again not true. Truly terribly managed. I was at Windy City I’m worth and at least they gave a discount card and were nice about it . Terrible customer service and overall bad attitude.read more
Teresa M.
Teresa M.
18:58 21 Dec 19
I love going to this dispensary. The staff is very helpful and personable. Everyone greets me by name and with a big... smile every single time I go. The staff really does go above and beyond for us patients. When they arr out anything they try their hardest to get it back in stock. ❤💯read more
willie Z.
willie Z.
03:23 13 Dec 19
This dudes are knowledgeable. They always have a huge variety. Online order for easy grab and go
Brandon R.
Brandon R.
04:38 25 Nov 19
Great location, good stock. The staff here are very friendly and helpful. Don’t be shy, ask them any questions you... might have and they’ll help you out. With population of patients / customers getting larger stock is feeling strain due to Illinois regulation.read more
Ora M.
Ora M.
13:50 09 Oct 19
I love this place, it's senior friendly. They offer you help and knowledge on all items when request , you get a... written menu where I can read and understand what is in each products. other place done offer that,it makes it easy to see and read over the products and place my order so easy., The staff are all very helpful if you allow them to help you,you won t go wrong on your orders. I tell all my friends how helpful this place is and they also help with renewal of membership when needed.read more
Mandy H.
Mandy H.
04:19 16 Sep 19
I wish I could give this place a million stars. They are truly amazing. Their budtenders are knowledgeable, caring,... friendly, kind, and all around great people. Their products are quality, they have a good supply and their menu is diverse. Their order system works pretty smooth, and I especially love their online order system. Everyone there truly wants to help you feel better, and gets to know you. And if you have any problems with products, they work to help you with them! And they work hard to help guide you to the right strains to help your issues, whatever they be. They truly make you feel like family!read more
Tess T.
Tess T.
14:03 04 Sep 19
This place is the best! Recently switched after having some bad experiences at the Herbal Care Center and am so glad I... did. The staff at MOCA is awesome. Super welcoming and helpful. They’re adept at walking you through their products and made the whole process of getting acclimated easy and comfortable. They were totally transparent about how fresh the strains were and take their own photos for the website so you know exactly what you’re getting. I loved that they asked for preferred name/pronouns too. Their prices are also great compared to my last dispensary. It used to feel like a chore, getting ahold of the right med mar, but I’m actually stoked to go back to MOCA.read more
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