Nature's Care Marijuana Dispensary in Rolling Meadows, IL
975 Rohlwing Road
Rolling Meadows, IL 60008
Rolling Meadows, IL 60008
Hours of Operation:
Daily:
8:00am – 9:00pm
Payment Methods:
Cash Only
ATM Available On Site
MEDICAL | RECREATIONAL DISPENSARY
Adult Use – Nature’s Care is a marijuana dispensary location open at 975 Rohlwing Road in Rolling Meadows, IL 60008.
Nature’s Care dispensary menu products are available for for Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor.
Please enjoy products from this cannabis store responsibly!
What People Are Saying
Adrian P.
01:22 19 Aug 22
AVOID AT ALL COST!!! I recently shopped at Nature’s Cure. They charged me medical tax instead of recreation tax and... then refused to refund me the $30 extra in tax. If you want the feeling of being shaken down by shady dealers you can go to dark back alley or you can go to Nature’s cure. When I pulled up to this place the parking lot was empty. Upon entering I asked myself why wouldn’t people come here? After leaving I questioned why anyone would. The empty parking lot is just one small que of how these people treat customers. I strongly urge you to use any of the other dispensary that are within the area. There are several within a 5 mile radius. AGAIN AVOID THESE SHADY PEOPLE AT ALL COST.After reading more recent reviews I noticed a trend of one star reviews and poor customer service. This establishment is clearly on the decline. Again please use one of the other local dispensaries with 4+ star ratings.read more
Hank R H.
04:12 07 Aug 22
This place is good. I’ve tried a few dispensaries in the area and this one seems the best. I’ve been going there for... over 3 years now. I’ve had a couple minor issues… like a couple times the parking patrol give us a hard time parking in the lot. I’d go inside with my card and they would question my girl who drove me because she doesn’t have a card. Once they actually made her move. I caught her out front before she left the lot but that was pretty upsetting. A couple mix-ups with orders when things go out of stock during processing but no issues since they changed to a new online ordering system. All the budtenders and security people are really nice and helpful. Just the parking guys are jerks sometimes.read more
Elias F.
23:05 07 Jul 22
I've used nature's care for years. It was a great place to go. Always friendly and helpful staff. Great diversity of... products.The past year the quality of customer care has gone down.The point system changed.Today, once again their debit card machine didn't work. It didn't work last time i went either. When I asked the tender helping me to maybe make an announcement on their site or social media so people are aware. I got a friendly but dismissive response. When leaving i said thank you and didn't even get a response. The staff seems to get younger and the quality of service has gone down in my opinion. I don't like the dispensary closer to me but might have to bite that bullet.read more
Lars B.
22:22 25 Jun 22
Every time I've come to nature's care I've had a wonderful experience, everyone working there is so kind and so... helpful, it makes every trip a great one. Any time I've gone to a different dispensary I've wished I had gone to nature's care, thank you to everyone working up front for making every trip here an amazing one!! And special thanks to Terry, he always goes the extra mile and makes sure I have the best experience!read more
David W.
05:02 23 Jun 22
I do not like the deceptive website with taxes excluded. They also are raising prices and I go a few more miles to save... serious money, They have done a good job being competitive as of this year. I get some great deals here!read more
Megan D.
16:39 20 Jun 22
Went here a few weeks ago for convenience and had immediate extreme buyers remorse. Paid $160 for 3 carts when I can... get double that many for almost the same price at Curaleaf.Save your money and go to one of the other dispensaries. They have better sales, better loyalty programs and from what I'm reading, better staff and parking.Wanted to put my money into a local Dispensary, will take my business elsewhere.read more
douglas Q.
14:05 15 Jun 22
Great place overall, it’s just kind of awkward when the people at the counter treat me like garbage. I pre-order, i... have my ID ready, i bring cash….how can I make this easier for you? How can I make your day better as you make my day worse? Want me to tip you? Guess what, my labor isn’t worth spit either, it’s not my fault. I’m just here to get my medicine and leave. Get over yourself.read more
Jessica L.
14:01 28 May 22
Very knowledgeable and helpful staff. Great selection. Good prices and deals. They also have a pretty good reward... program.read more
Taylor R.
19:38 14 May 22
Worst dispensary experience by far.I saw all the one star reviews, but after reading through them, I saw none were... product related and more experience related, so I figure I'd give it a chance.I wish I would have heeded the warning. I guess I understand why they only have two locations. It's kind of hard to expand when you sell someone an opened product.I walked in today, and purchased a cart on sale. After it scanned at a price higher than what they were selling it for, plus tax, I decided I might as just well pay for it and get it over with.When i got back to check on my merchandise, I realized the product had already been opened. I was disappointed and immediately had distrust for the dispensary. I walked back, and told them about my disappointment. They said they'd refund me partially and replace it. I said, replace it but it doesn't matter, because i won't be coming back.When they got a replacement unit, they didn't show me whether or not it was sealed. They just quickly put it in a bag. So understandably, when I opened the bag to check and see whether or not I got a brand new product that I paid for.After all this, paying more than the ticket price on their website and on their terminal in-store, after getting an opened product, and opening the bag to just check if they had given me a sealed unit. When i did this, the security guard came over to me and manhandled me against my consent rather than ask me what I was doing.I've never felt so absolutely disrespected, lied to, and swindled while just trying to buy a simple product. Avoid this dispensary at all costs. It really pays to go elsewhere.read more
Douglas M.
10:07 27 Apr 22
You are better off going else where, they don’t care. They ask to make things right, but it’s just words, no... action.Ps - don't bother sending email, they don't respond and have done nothing to make it right. But I did take my business else where.read more
Venetia K.
20:48 22 Feb 22
I love natures care!! Everyone is always very welcoming and knowledgeable! Leslie is always up to date on the new... products and makes the dispensary experience very easy and comfortable for everyone I highly recommend coming hereread more
Ronald Michel J.
17:06 16 Feb 22
My go to shop! Great products and even better help! Everyone is knowledgeable and I will always find what I’m looking... for. Shout out to Cindy and Jordan for help in my most recent visits! The best place around!read more
Tim M.
19:11 06 Feb 22
Everytime I go to Natures Care I get an awesome hometown vibe. Everyone is friendly and knows a lot about the products.... Last time I was in Leslie C. Recognized me and told me about my products. She always leaves me happy about my purchase. The point system for discounts is nice tooread more
Todor K.
21:43 03 Feb 22
Nature's care is the best! Professional staff and amazing stock always. And the sales they are just amazing can't beat... them! I'm a regular customer here and it was the best decision switching over to them! Highly recommended 👌read more
mark H.
15:46 31 Jan 22
I am very pleased when I interact with the folks behind the counter and front window. Originally I wanted to shout out... for; Leslie-Adam-Michael and Joe but then I realized that all employees deserve special recognition. They deserve a raise!!read more
Barb C.
20:40 29 Jan 22
It is ALWAYS a pleasure to go to Nature's Care. The people that work here will go the extra mile to make their... customers happy. It is appreciated and noticed. They know about the products and they care. Give them a try.read more
Thomas M.
19:49 26 Jan 22
I love this place. The product selection and prices are fantastic. The employees truly care about the patients/clients... and are very knowledgeable and enthusiastic about the products they sell. Last time I was there I was helped by Leslie C., who was really friendly and welcoming and fun to talk to. As she was ringing up my order, she got super excited about a few of the products because they were some of her favorites. Her excitement and passion made me even more excited to try what I bought! Thank you for a great experience every time! Can't wait to bring my dogs in for a visit next time (if you didn't know, Nature's Care is dog-friendly, they have signs encouraging you to bring your dog in).read more
Kevin L.
04:02 21 Jan 22
We just love coming to Nature's care. They take such good care of me and my dog Gabe,I love it all I have to do is ask... Gabe if he wants to go to as he knows it the weed store(Nature's Care) He will stop what ever he is doing and head straight for the back door. You make us both feel very special and I must say your selection is getting better all the time. Thank you allread more
Sean D.
03:47 08 Jan 22
I absolutely LOVE how friendly and informative the people here are. They are knowledgeable and care about their... patients. Very rare. I’ve been to a couple other dispensaries and this one is the best.read more
Marissa M.
23:14 30 Dec 21
This used to be my favorite place but it's gone so far downhill. Multiple times I've pre-ordered items with discounts..... only for the discount not to be taken off at the register, leading to annoyance for the staff and myself as they have to re-enter the entire order.read more
Robert S.
02:10 22 Dec 21
As a medical patient I frequently stop in to pick up my medical gummies. My last several visits I have had the pleasure... of Leslie C taking care of me. She is the absolute best. Even with a mask I can tell she has the best and biggest smile, and she truly cares about her clients. I’ve been going to Natures Care since they have opened. This place is the absolute best. Best staff, best prices, best selection and Leslie C that takes care of me.read more
Lilly D.
23:59 03 Dec 21
Love coming here!! Everyone is extremely nice and helpful!! Last time I was in Terry and Leslie helped me out and they... suggested a few things for me too which I appreciated. Everyone here is great and they always give you their opinion on what your buying.read more
Donnie W.
01:28 02 Dec 21
Absolutely wonderful visit! Knowledgeable, helpful, happy people! 10 stars, 5 isn't enough! If you want the best in... REAL down to earth service, come here. Loved the atmosphere & the people! Thank you for the help you guys! ❤ ya, Yes, the GMO Cookies is tasty & lifting. Just what I needed. I will definitely come and see you guys again! Love & Respects,Peace, and stay safe! 😊read more
Cheryl
19:13 17 Nov 21
I spoke to Stephen on various questions I had. He did an amazing job. He took time in explaining things making... everything easy to comprehend. Thank you for your help Stephen!I have a suggestion…It would be wonderful to see this dispensary have gift cards available especially for this Christmas season!read more
Elizabeth C.
18:38 09 Oct 21
I love going here because the staff is amazing! Every experience is better than the last. The interior is beautiful,... and there's never a line to get in. We always find a place to park, and I always feel welcomed by everyone I encounter. Maggie is wonderful and Steve is the best! He always gets me the best deals and explains things so well.read more
Kody S.
20:48 05 Oct 21
Great selection friendly service, but no vet discount which is a huge downfall to me. And I'd give the place a 5 star... if they did offer one. That's a huge negative in my eyes.read more
Sharon S.
21:36 01 Oct 21
I have always had great experiences at Nature’s Care! Everyone is so helpful and takes time to help with what I need... for my medical condition and the pain related to it. Sean is alway so helpful and friendly for curbside pickup which is mostly what I do now due to Covid. Always like to see Anthony the security guard he is also so friendly and always smiling. He goes above and beyond for all of us. My puppy also loves coming to see everyone and get cookies. Thanks for all you do at Nature’s care!read more
Jacob D.
21:06 17 Sep 21
Jesus and Anthony with Silver Star Protection Group where very knowledgeable about different questions I brought to... their attention. Their specific attention to customer interaction made my time here worth while. The reps behind the counter seemed very disengaged and disassociated. These fine gentlemen stepped into fill the gaps.read more
Valorant K.
20:42 09 Sep 21
Staff is great and I would love to give this place a 5 star, but the security completely ruins your experience by being... rude and clearly taking advantage of the position. Really no need for the attitude of the smart comments towards customers. Hope they find new security as this team is not it.Edit: Looks like they have finally switched out the security guards for some personable ones that make your visit more pleasant then the last ones! But now I go to order and they have hiked up the prices again!!! This is not ok, what is going on with you guys that you have to price gouges this much and this far into legalization?read more
Jen S.
19:10 31 Aug 21
I used to really like this place. The staff has always been so nice and attentive. Their reward system is very nice. I... am a medical patient and utilize the curbside pickup which is super convenient and easy. However, for a while now every time I try to order my usual items they are never in stock. I have been checking for these items multiples times a day for the past few weeks and still none of my items have been restocked. They say they get deliveries all the time, and never know what they are going to receive which I find strange. I was unaware of the differences in medical and recreational dispensaries so I went to another dispensary who had everything I needed in stock, however it was only a recreational facility so my medical card would get me 15% off, but I would still pay the recreational taxes!! Looks like dispensaries have found a loophole where they profit more off of recreational facilities than cater to both. It is very frustrating and exhausting trying to hunt for the items that work for me.read more
Dayna W.
03:25 31 Aug 21
Love this spot and pricing is fair. I'm not sure what others are talking about. I love how this location includes taxes... in pricing. Staff is extremely knowledgeable and always on point with recos and feedback (honest feedback too) highly recommend these folks and their top notch service keeps me coming backread more
Katherine L.
04:41 26 Jul 21
Always will be 5 stars ⭐️ never have a problem with natures care! Perfect customer service everybody is... friendly! Not to mention better prices than most dispensaries. I will always be a returning customer for-sure. 🙂read more
Danielle K.
17:58 05 Jun 21
This is one of my favorite dispensaries in the NW suburbs. They have taken Covid precautions very seriously throughout... the year, have a great selection of products, quick lines, discounts for returning customers & staff are always very friendly. Our car died in the parking lot today and literally a staff member ran out to help us with our car issues. Could not recommend this place more. Thank you Nature's Care!read more
Lexi J
11:02 02 Jun 21
I used to love this place. They do have a great rewards program however they recently raised their prices so high.... Higher than any other dispensary around. I will no longer buy anything there what a joke! Products have gone up over $20 moreread more
Morgan W.
16:08 23 May 21
Higher prices, and far too often they've decided to take lunch at the same time they scheduled my reservation, leaving... me outside waiting for 30+ minutes. Why would you schedule someone for the same time you're gonna lock them out?? Not professional at all whatsoever.Update: the only redeemable quality of this place is the fun, friendly and helpful staff once you get inside. So for that, I'll reluctantly give them an extra star..read more
Dylan C.
23:06 22 May 21
The staff here is so great and not to mention I accidentally grabbed the wrong paper coming in, they helped me out and... was just awesome about the entire situation. Very nice greeting from the security guard where at other places it’s like they’re waiting for me to mess up (no I don’t feel like that’s what they’re doing but that’s just what it feels like). At natures care it’s always some type of very nice friendly greeting. 10/10read more
Angie R.
01:03 21 May 21
I probably would have given 4 or 5 stars if it weren't for the incredibly rude gentleman who checked me in tonight for... my first time at this dispensary. What a terrible first impression for anyone coming to this store! Not smart from a business standpoint..! His incredibly short, impatient responses and unfriendly demeanor and rude way of speaking completely threw off my entire mood after entering the building. I've been in the cannabis industry for 4 years and never have I dealt with a more rude person in this industry and if it weren't for their generous industry discount and FTP discount I would have walked out immediately after my encounter with the "receptionist"/security or whatever he was supposed to be. Otherwise I had a pleasant experience with Jason and Terry. They were very friendly and helpful and actually treated me like a fellow human.read more
justin M.
13:58 10 May 21
Once a decent medical dispensary. Now a baffling disaster. A black eye on legalization. The hard work of many and high... stakes leave no room for this place as it is currently. Avoid.read more
Diane H.
13:24 04 May 21
We've been coming here since they open. Great variety to choose from. For regular customers you can also join their... rewards club and get money taken off a future order.Always do come back. ❤✌read more
J. C.
13:40 20 Mar 21
Only review you need to see right here. Absolutely lowest prices with or without tax, no doubt worth the extra few... miles from Rise or Sunny. Pre-orders are a must, lines move fast if any, won’t rush you, they are very nice. Parking is off Edison (first street on the right coming from 14) unless you have a medical card. Haven’t had a dud or bad product, and their points really add up. I’ve generated over $150 off since January and I don’t go that often. Especially cool when you want to splurge on a crazy expensive $150 gram cart. $125 is easier to swallow, I think.read more
John
19:00 19 Mar 21
Great place for your needs. They are friendly & knowledgeable. Fast replies to emailed questions. I like that they... include tax costs in their advertised pricing, too. You can't miss with NC.read more
Matt L.
20:36 09 Mar 21
Within the constraints of the law, this place was great as a first-time visitor. Obviously they need a pretty secure... place that makes you jump through a lot of hoops to get what you're here to buy, but the staff were friendly, helpful, and made it a smooth process. Very happy and will definitely be coming here again.read more
Rick Krause S.
22:01 31 Jan 21
For a person that was new to all this they answer every question .. Trevor was very great and friendly... I 100%... recommend this place for all your needs one stop shopread more
Billy B.
13:13 05 Jan 21
Nice place. Great availability of cannabis. They have a lot of different products on their menu. Got myself some hard... to find Orange Harijuana! Love the stuff. Great for pain. Anyhow, the staff there are great. Don’t understand some of the negative comments about security officers there. They help check you in and are very friendly. I did see another customer giving the security officer a hard time in the parking. Be nice and people will be nice to you is what I always say. Thank you for looking out for our safety. I will be coming back.read more
Amanda E.
18:00 18 Dec 20
Love this place. Great and friendly staff in a comfortable as well as inviting atmosphere. Will shop again soon over... other dispensaries. Love that the price total is clearly established prior to even checking out at the store. Great product selection.read more
Cody J.
20:28 08 Dec 20
Very nice inside and friendly staff, but often standing outside for a long time dispite being made to set a pickup time... prior to arrival. Once waited outside for 45 min past my pick up time, like other said parking is very limited and forces you to park on a side street. Today set a pickup time for 2:15, when I showed up they said they are closed until 3 and to come back after that. Driving to a less convenient dispensary often a better and faster optionread more
Greg S.
23:41 04 Dec 20
Medical and Recreational Marijuana sales. Full range of products along with the tools you'll need.New information: A... friendly reminder from your Nature's Care Rolling Meadows Team:To provide additional safety and caution for our patrons and coworkers, Nature's Care Rolling Meadows will be implementing cleaning procedures in between our shift change.This shift change will occur between 2PM to 3PM which means our doors will be closed during that hour.We appreciate your cooperation and understanding during this unprecedented time.read more
J H.
21:19 27 Nov 20
I really do like this place but they do have a few major issues. Lines literally around the building when you have an... appointment that states what time you have. How is this possible when they don't allow walk ins with out an appointment? People in line with no masks. Once you get inside it is great. That is after you wait for almost an hour and your appointment has come and gone.read more
Patrick
14:01 20 Nov 20
This place I feel is more geared towards medical. Not a big selection for recreational flower. Their medical side is... the same as the recreational at other shops. (Rise, greenhouse, sunnyside). The recreational side has like 8-16 to choose from where other shops have 48-65 different kinds of flower for recreational. It does show price with tax so there's no surprises at checkout.read more
Andrew K.
05:29 03 Nov 20
I went there for the very first time last week and I have to say the experience was awesome! Everyone's very hospitable... and the handling of the pandemic is fantastic! I have to give a shout out to Robert (Bob) The head of security over there should be your spokesman! His people skills are amazing and I saw immediately that he knew everyone and everyone knew him. I could see the respect. He struck up a conversation with me for almost 15 minutes about good products on their shelves and just a great guy all around. Kudos to Bob and the rest of the staff at Nature's Care. Will return!read more
Josh H.
16:14 20 Oct 20
Amazing selection most days, very friendly staff. I would go to nature's care more often if they let you park in the... parking lot. highly recommend trying this shop out.read more
Larry
06:29 04 Oct 20
Having been going here for quite some time as rec and now med I must say NC is the best! I drive 45 min just for the... staff and prices! They are always helpful and polite. People get upset when they don't get their ways and leave negative reviews I can see.read more
nick C.
00:08 04 Oct 20
Yo. I have had issues ordering from this place every time. I am a medical patient that lives down the street. If I... recommend you go elsewhere you should take my word on it. I almost never write reviews but I had to let people know. Also, this craziness is due to the Corona guidelines, which is completely ridiculous considering that the security guard was not wearing a mask anyways.read more
Josh H.
22:15 02 Oct 20
Amazing selection most days, very friendly staff. I would go to nature's car more often if they let you park in the... parking lot. highly recommend trying this shop out.read more
Katie W.
16:45 28 Sep 20
I'm an out of towner and I came here about a month ago. The professionalism here and decorations and customer service... make this a very relaxing place to have your needs taken care of! I was a recreational buyer, and I had to preorder on a website, which I really liked, honestly. When I got there, I realized I had forgotten to add something and the older gentleman at the counter helped me add it and discussed their menu with me. Parking is strange, yes, but I got dropped off and picked up so I ha no issues. All in all, I will be back when I'm in town. This was my first in store exchange and I was very impressed!!!read more
Steven M.
14:35 19 Sep 20
Very nice and friendly. Place order on internet then pick up
Van B.
17:28 13 Sep 20
Friendly people, funny story though. On second thought, it's a private joke between me and a security guard.
Cody W
22:16 12 Sep 20
Best customer service. Love this place, not the best selection but once you have your products ordered it is a breeze... to pick up from the nicest guys in the business.read more
Marissa Y.
20:14 11 Sep 20
Preorder process is clear and the selection is pretty decent. This is my favorite dispensary in the area. I wish there... was more parking but that's not something they can really control.read more
Alex S.
18:36 11 Sep 20
I love this place and usually never have an issue but today seems to be a bad one. I asked for two prerolls and paid... for them to get home to only find one in my bag. I’m now short my money and they don’t answer their phones when you call, it goes straight to voice mail and then you can’t even leave a voice mail because it’s full... I then had to act as if I am applying to leave a detailed message in what happened. And I probably won’t get my money back or the preroll I ordered because I left the store already... I recommend checking with the person at the desk so you don’t get ripped off.read more
Devin M.
15:38 11 Sep 20
Great quality products and neat interior. Only have to dock 1 star because you can't park in the lot unless you are... medical. They offer adult use rec items as well that work great!read more
Steven G.
18:10 01 Sep 20
Excellent quality and up-to-date product listings. Friendly and inviting staff. Highly recommended.
Eric T.
15:26 25 Aug 20
Really nice online ordering system. On a normal day, waiting in line and picking up an order takes maybe 15 minutes.... Very kind and helpful staff.read more
Mary M
19:08 20 Aug 20
This place has terrible service and selection and in a bad location with no parking. Not only me but most people I know... have issues coming here. So, I went to Rise- Niles and Mundelein have them and you can still walk in despite everything going on and they are really nice/helpful!read more
Mark V.
04:24 19 Aug 20
Today was my first time here and when I arrived, I mentioned to the Security Officer that I had trouble registering... on-line..He subsequently explained to a fellow employee (tall man with silver pony tail and beard-great guy) I then spoke with that gentleman and he reassured me that he could correct the issue... He came back out and affirmed that👍👍I then got in line and subsequently entered and was waited on by Paul...ANOTHER GREAT EMPLOYEE!! He took the time to explain everything to me answering all my questions!! Another young lady employee, Krysten, also helped out and very helpful to me...Overall, I’m extremely satisfied with your business and I commend you for carefully selecting the BEST EMPLOYEES..Hopefully sometime soon, I’ll be returning and will try and re-register...I got treated like GOLD today!! Thanks!!read more
J. C.
20:30 16 Aug 20
Least expensive of all dispensaries I've been so far. Can get Cresco products cheaper than they sell them at their own... stores. Prices are the most competitive on all products, too. The service and friendliness of the staff is top-notch, place is always very clean as well. Highly recommend Grassroots flower.. the best! Close 2nd is Botanist, which is the most expensive but worth it. Seriously do not recommend Cresco flower, it's ALWAYS very dry, disappointing taste, and never do they have pictures, which is extra annoying. I've tried 5 strains now and the only one I kinda liked was Bio Jesus. Now their live resin carts are the bomb, but again, way overpriced. Can get .5 of that or a whole gram of shatter or crumble for the same or less. PARKING SUCKS THOUGH!read more
Nathan L.
17:21 01 Aug 20
Amazing service!!!! Get selection!! Winn made everything extremely simply and easy, definitely the best most... outstanding service I’ve received at a dispensary. Winn is awesome he deserves a raise and promotion!!!read more
Dennis M.
22:49 31 Jul 20
Great selection, knowledge staff
J. C.
05:04 28 Jul 20
Least expensive of all dispensaries I've been so far. Can get Cresco products cheaper than they sell them at their own... stores. Highly recommend Grassroots flower. The best! PARKING SUCKS THOUGH!read more
Ben A.
15:43 25 Jul 20
First time buyer didn’t really know what I was getting myself into but everyone there is a delight definitely will be... backread more
Jim B
19:09 22 Jul 20
The people here really love what they do and they are incredibly helpful. Their line management makes everything go... very smoothly and quickly.read more
Kevin R.
19:00 19 Jul 20
Very nice selection. Knowledgeable staff. Fair prices.
Rilee W.
20:04 15 Jul 20
Really awesome dispensary. I'm a medical patient and the customer service is top notch! They provided me with the name... of a doctor and all the paper work to get started on my medical card. Once, they even called me to confirm my order was correct which it wasn't! Totally an A+ setup they have going on.read more
J. A.
05:51 15 Jul 20
Parking blows but nice people. Enjoy coming here, good selection for rec.
Michelle G.
00:12 10 Jul 20
My first ever legal cannabis exchange was here! The experience was very pleasant and chill, from start to finish. I was... the last slot of the day and it felt like I was the first customer of their day. Totally recommend the Liliac Diesel as a sweet summer treat, by the way. Thx ya'll!read more
David O.
03:43 03 Jul 20
Very Good dispensary with better than most on pricing. Selection is hit or miss but when they have good inventory they... usually also have it cheaper then other dispensarys. Friendly staff, the rewards plan is not the best compared to other dispensarys.read more
Timmy P
23:56 27 Jun 20
Was a first timer just. Told them that in the "extra" info section for the reserve form. They called me back to let me... know to call for any questions. My GPS got me to Berdnick, and not knowing exactly where the place was and my tendency to get ridiculously lost, like "out of state" lost... from that. I parked, and called.They got me there; its about a third mile away if you park on Berdnick, and now I know that...See you next week, this is easily worth my money compared to what I was getting. A+ service A+ product! Worth the 25 min drive for sure!read more
Kenny M.
19:19 23 Jun 20
Got my order messed up, but the staff at Nature's Care were incredibly helpful in assisting me, which really left a... good impression. There is a closer dispensery near me, but I choose Nature's Care for the great product and friendly staff.read more
L L
17:53 20 Jun 20
I made an order I received a text stating they would let me know when it was ready and I never heard another response... I’ve called twice left two voicemails as well as contacted the email that they left for support she emailed me back and told me to contact them directly or sign in to see my reservation status I signed in and there is no reservation even tho so received a text stating I did but I can’t get anywhere when nobody is responding to me so I don’t have any other choice but to move on to another dispensary. I’m not sure if I didn’t complete the sign-up process correctly but there is 0 help and nothing I can do when nobody is responding. I’ve been patient enough.read more
Katie T.
15:02 31 May 20
First time medical patient and chose Nature’s Care as my dispo. Was impressed with selection and staff was amazing and... so friendly. My only knock on them and reason for 3 stars is that there was no marking anywhere for curbside pickup and the sign out front just said medical patients come on in. I being new was totally confused. Thankfully one of the recreational people at the front of the line said that since I’m medical I can go in front of them. Thanks random stranger for the kindness. It would be nice if there was a separate line up so medical can go in and be identified as such. It’s a small area so not sure how that would work but any additional help would be appreciated. My only concern going back is what if there isn’t a friendly person at the front of the line again? Do I just tell them I’m medical sorry and hope they don’t start getting angry? Since you have to be buzzed in a medical person can’t just “come right in”. Thanks for listening to my concern. Keep up the great work.read more
b K.
07:45 19 May 20
I frequently go out of my way to give Nature's Care my business! I really appreciate how their website includes tax in... their prices, and their recreational prices and selection are better than other local dispensaries. I recently had an issue with my order, but they were quick to resolve it! I'll definitely be coming back soon!read more
Benny S.
16:04 07 May 20
Ordered on line and they gave me a pick up time. Went to pick up and there was a line out the door. A big line. I... told them that i have a set time, and they told me i still have to wait. Not to mention I had to park far and walk while my wife waited in the car. I just left. You don't think I can get my dope elsewhere for even cheaper? When I went to a dispensary in Vegas and I got VIP treatment. I was expecting the same treatment here but that was not the case.read more
Richard D.
00:01 06 May 20
Don't waste your time with this place. Every time I placed an order (because you can't go in and shop), my reservation... got declined because they had nothing in stock. Drive an hour for a pickup, out of stock... Forget this place.read more
Sam R.
15:38 02 May 20
Don't order from here unless you want your time wasted. They will likely tell you your product is out of stock shortly... before you are set to arrive, it seems they do not keep good track of their inventory. Same product they cancelled my order over was almost immediately put back on the menu and was also sold the next day. I thought I just had bad luck, but I was shockingly able to find more reports of similar issues with one quick search. Stay away until these issues are fixed.read more
So A.
17:56 29 Apr 20
I got towed last week. Than today I place my order within 30 seconds of them opening. Didn’t receive a response for 2... and a half hours with Most of my order unavailable... tried calling and no one answers the phone. This is unbelievableread more
Ryan M
12:00 24 Apr 20
Like: Clean place with friendly bud tenders. Not any more or less costly than most IL dispensaries. Dislike: Too many... unpleasant/aggressive experiences with security & front desk. It feels as if you’re entering airport security. Not clear on info ahead of time or at the time you get there so there is always some sort of surprise like ATM not working, credit card machine down, hours were incorrectly posted forever and MOST OF ALL, terrible inventory for Medical patients! I finally had to switch to a much further dispensary just because of this important last straw. I would have not written this review except for how well my experience have been with each dispensary I’ve visited since leaving natures care.read more
Angelo M.
15:19 17 Apr 20
Tried ordering today at 10 on the dot order won't process for 11:15 pick up. Refresh page try again earliest pick up... 12:15 not great but doable. Order won't process. Try one more time it's 10:03 at this point, and their earliest pickup is 4:15 with half my order out of stock.read more
Maher A.
22:38 23 Mar 20
Best Illinois dispensary experience I’ve ever had. Very experienced with legal marijuana dispensaries around the... country and Illinois has had a hard time catching up to the rest of the country. But this was my first visit to this one and not my last. Everyone from the staff, security, bud tenders, all the way down were nice, helpful, and courteous. When the online ordering system went down, the team went out of their way to help me even after being slammed. I will make this my go to bud dispensary moving forward.read more
Di G
23:55 18 Mar 20
I will never come back here again. Slowest customer service ever compared to other recreational facilities but that’s... ok I did not mind that until I Arrived at 6:30 and got denied to enter due to closure in 30 minutes. Please make sure you list this information on your website because it took me only an hour to get here.read more
Amanda A
19:20 16 Mar 20
Never seen a dispensary have so many options! I love the fact that you can reserve your products online up to an hour.... Security and staff are extremely nice. Defiantly will be backread more
Meg R.
18:03 26 Feb 20
Very friendly, knowledgeable, & helpful staff. The facility is really nice & kept pristine. Nice selection of product... & only will get better in time. The online preordering is so convenient & less of a wait time when you arrive to pickup your order. Will be back later today!read more
Mike B
15:29 23 Feb 20
Excellent customer service, even when you just call-in. Pricing is very competitive, and the product has always been of... the highest quality. My only complaint is that the tax-exempt, lie-peddling corporation across the street won’t let you park in their lot when it’s not in use by a single person. They should take heed of their teachings and welcome those who seek healing with open arms.read more
Job C.
17:31 22 Feb 20
It is a dangerous state of affairs when you are a caregiver of a medical patient and you cannot get through on the... phone to their pharmacy. You leave a message and they never call back. We've been a customer for almost a year. Medical card. Now there is a long line for recreational customers and a separate line for medical customers in which you are checked in right away. It's a zoo and maze walking in. A disgruntled long line of both medical and recreational patients. No one is answering the phone. I don't know if the situation will improve there or not. There is no parking. I had a situation where I had a pre-order. I was convinced at the register that they gave me the right item. I went home to read the smaller details on the package to find out that I was given the wrong item in the brand. This is dangerous because of the undesirable side effects that can occur. Not only did they not give me the correct item, they don't allow you to bring back in an unopened item to return. So its it's an all cash business and no recourse. I guess they expect you to take the loss on their mistakes. In addition the product we used previously that did work, they don't keep in stock and they keep saying next week putting you off every week and then now I have a substandard product pawned off on me. Very sad it's different when you're medical customer and you need to rely upon something for your health and well-being and even that is so hard to do. I had really enjoyed the politeness and kindness of the staff however this company doesn't seem like it can really meet our needs. Truly deeply saddened and very upset. Your company doesn't really care about the medical patients and pretty much sold yourselves to the devil and the almighty dollar. Greed is what makes you look bad. I'm all for seeing a business turning successful, not at the expense of hurting its medical patients. I'm very upset because they are no longer equipped properly to help people. This is what was once a good business that has now gone terribly, terribly bad.read more
Job C.
00:41 22 Feb 20
I am willing to update my review from one star if my situation is resolved. We've been a customer for almost a year.... Medical card. Now there is a long line for recreational customers and a separate line for medical customers in which you are checked in right away. No one is answering the phone. I don't know if the situation will improve their or not. There is no parking. I had a situation where I had a pre-order. I was convinced at the register that they gave me the right item. I went home to read the smaller details on the package to find out that not only did they not give me the correct item. So pretty much they don't allow you to bring back in items purchased so I really don't know what to do since I did receive the wrong item and it is unopened. In addition the product the did work they don't keep in stock and they keep saying next week putting you off every week and then now I have a substandard product pawned off on me. Very sad it's different when you're medical customer and you need to rely upon something for your health and well-being and even that is so hard to do. I had really enjoyed the politeness and kindness of the staff however this company doesn't seem like it can really meet our needs. Truly deeply saddened and very upset.read more
Sean B.
18:51 20 Feb 20
Nobody picks up the phone. Always out of stock on flower and when they do have it you get shafted at only being able... to purchase small amounts. In order for this place to be your medical dispensary you need to be willing to make several trips a month to a place with less than a dozen parking spots. Called several other dispensaries who’s only limit on flower is what the state allows. Not sure who does the ordering over here but their business must really be suffering due to the negligence. Naturally they will blame it on the suppliers but that falls on deaf ears because everyone else is stocked. Finally gave up on this place and moved on the GREENER pastures.read more
ALEXI J.
16:25 07 Feb 20
This dispensary is no longer interested in assisting medical patients due to them ramping up for recreational sales!... They never answer the phone! Even with 5 people standing at the counter! Jennifer D'Ambrosio the agent in charge at this location is also the rudest most disrespectful person in customer service I have ever encountered! It's a shame because everyone else I have encountered here was very nice and helpful! Oh well one bad apple ALWAYS SPOILS THE BUNCH! BTW I would not recommend this business for medical users. I will be switching TODAY! They also will not refund defective products!read more
Laura S
13:24 29 Jan 20
Fast, friendly service for medical cannabis patients.
Abby S.
18:00 17 Jan 20
I recently got my card through Natures Care. They made the process so easy and quick. Since I’m new to this, jason... really took the time to explain what products would work for me in regards to my medical condition. This dispensary feels like family and they genuinely care and want to help you. I wish they had more of a variety on their menu but compared to other dispensaries, natures care was definitely the right choice.read more
Garrett A.
17:30 16 Jan 20
It's a nice dispensary with very competitive pricing, they have a great point system, and the staff is educated on... products, only reason for a 4 star is when I buy concentrates they get put in the bag upside down almost every time, it's not like they would mind if I put their 80g of sause upside down and let it run into the cap so beware if you buy concentrate . Other than that their greatread more
Chris S.
02:52 11 Jan 20
Great prices on product, and great selection. If it were not for the lack of parking, this is a 5 star dispensary.
Tobar T.
00:29 06 Jan 20
Absolutely lovely looking on the inside, amazing people behind the desk that will not only help with anything you need... help with and answer any question you may have but are so personable that, if there are no people in line, will have lovely conversations with you. I cannot recommend this place enough.read more
Ron
20:36 04 Jan 20
This is. Medical only, nice if you like being met by police, telling sorry. A wasted. Trip.
John B.
20:01 03 Jan 20
Very disappointed by how inefficient this store operates. Even when I pre purchase via their website, the online... ordering line is long. Why can't they ensure the online order line is for payment only to keep things moving. Today I had to leave after waiting 20 minutes as the line did not move and there was 10 people in front of me. Its only going to get worse after Jan 1st. I upped my rating to three stars as Nature's Care is working to improve the experience for medical patients.read more
Rachael B.
08:53 01 Jan 20
I contacted this business "on December 30th" to find out if they were going to participate in recreational sales I was... told by one of their employees that they would be. I went online to find out sale prices. Only to find that they are not participating. I feel like this was false advertisement of their business.read more
Hannah P.
03:52 26 Dec 19
This place is going to change our lives for the better and I couldn't be more grateful. 💚
Dennis P.
14:52 20 Dec 19
The best people work here. Very nice, very caring.But, the reason for my 3 star is the growing trend of not having a... good selection of flower over the last couple of months. I check other dispensary menus and they have plenty of flower. Because I'm on a fixed income, being able to buy quater and half ounces makes economic sense for me, but they rarely carry them. If they do, it's sold out quickly even though the online menu indicated that they had it. How is it that other dispensaries have large selections of flower? So for those patients that rely on flower, be warned. I'm going to give them a little more time to improve, but my patience is running out.read more
Robert R.
20:30 30 Nov 19
Since I received my card and became a patient/customer this May I have yet to have any issues during any of my... visits.Everyone on staff go way above and beyond to assist me on my visits and advise me on questions I bring to them.Thank you for being so professional and courteous.Kudos to the owner, management, and staff for making my visits enjoyable instead of a chore!read more
Amanda V.
15:04 11 Nov 19
The loyalty program rocks. I love that if I place my order when leaving my house, it's ready when I walk in. Extremely... knowledgeable staffread more
Teresa M
23:45 30 Jul 19
And another update: switched dispensaries. There’s just too many issues with this place.Update: Manager reached out... with a solution. I appreciate that the manager didn’t try and make an excuse as to why the store closed early and agreed that should never happen. Updating my 1 star to 3 stars for now.Absolutely done with this place!!!!! I changed dispensaries a few months ago and there is ZERO excuse for what happened today. I commute from the city because they consistently have the product I need. However, since switching I’ve had 2 issues with products (they did make it right and understand it’s out of their control which is why I didn’t switch dispensaries) and today just seals the deal. It took me nearly an hour and 20 minutes to get here today and was celebrating when I pulled in at 6:57pm that I made it before their closing time of 7pm. However they were already closed! Every minute counts and if you close at 7pm, your doors should lock at 7:00pm now I’m out of gas money and medicine. Thanks Nature’s Care!!! You aren’t going to get another penny from me and will be changing dispensaries.read more
Zach T.
13:12 07 Jun 19
I’ll be honest, I loved this place. The staff has been great to me over the last two years. However, the last few... months have been awful. They do a poor job of stocking flower, in particular larger amounts. Oh, you like to make your own edibles? Too bad. They insist that they match prices, but even at 45 for an eighth (their best price) you’re still paying 180 for a half. If you want the good stuff, it’s 60, so 240 a half. They completely stopped stocking cresco half ounces of shake and popcorn, and only get in 4 from revolution so you are forbidden from buying more than one per day. (Hint: they are out in less than an hour). Every other dispensary’s menu has plenty of these larger quantity items in stock at all times, so I’m unsure why one of the busiest dispensaries in the area is unable to obtain these. For all these reasons, I will most likely be switching dispensaries and driving much further so I can actually get the products I want. Very disappointed.read more
Ken A.
08:38 17 Apr 19
My issue is still about the Terpene profile, the more information as MATTER shares provides the information patients... require..Update, I have waited for Blue Dream concentrate for so long, microdosing as a Patient and still Waiting for my Terpene profile to be Available. 2 dispensaries just want to sell DOPE without the Responsibility for my MEDS.I haven't been therapeutic since thenEnjoy your 420 partyread more
