Slowest dispensary in town, always understaffed. There at least 30 minutes waiting for online order pickup. Would definitely recommend either Herbal Remedies locations. Worth the hour wait in the morning to get your products quickly and from people that actually look happy at Herbals
Lucas was kind and sweet today when he checked me out. All of your staff are amazing and you have such a good vibe at your location!! Keep up the great work Quincy Rise Crew!!!!
Jessica, was an awesome employee! She helped me find everything I needed and recommended an item since the one I got was out of stock. Thanks! Always a great experience at RISE...
Ashley and Sydney helped me today and were both fantastic! I was concerned about an error in the order that had caused a higher price on an item on sale. They took the time to double check my order and confer with someone else to get me the best price available with my discounts. I added another item to my order today partly due to the sale savings, but pulled the trigger because of these two employees. I have had an issue in the past with an under-filled cartridge and the customer service was excellent with this supervisor as well. Keep up the great work. Really get the impression that your company cares!
I came in today, and I could tell that the staff was absolutely slammed. I appreciate all the hard work your crew does, especially my favorite bud tender, Jessica! She is always calm and collected and sure to suggest the best quality items your business has! Thanks for being awesome Jessica 😊
Great service from James and Trevor who were both exceptionally helpful. We were having trouble getting me signed up for the rewards program and it took quite a bit of Trevor’s time. James also gave us some good tips on discounts and was very helpful explaining limits and things of that nature. We also got a great deal on price.
Everyone is always cheerful and helpful when I go to this store. I’m very happy with the service. Thank you
Very professional and friendly 😊 Great prices too. They offer rewards program. I saved 15 dollars today off my rewards today.
Rise is hands down the absolute best dispensary, And it has most definitely become the only dispensary I will ever visit. Uplifting Vibes and personalities are a huge incentive to the service that has never let me down yet.I mean, come on folks! Whatever trumps over being neighbors with Rise? Absolutely nothing at all 😍😍😍
Love the cleanest the friendly atmosphere and the fact that there's someone there to help you if you don't know what you're looking for they don't treat you like you're stupid for not knowing something great working team there I'll be coming back
I have been to this place quite a lot. Definitely a good place. The staff are amazing and very very helpful. The atmosphere is inviting and relaxed. Any questions you have there is always someone knowledgeable and experienced close by. Great place for information and help with cannabis products. Handicapped parking and accessible. Veterans and medical discounts. All around good place.
I placed my order online, and received the text that my online order was ready for pickup. But when I arrived, they were selling part of my order to another customer (one of their friends) and told me it was sold out. Then they removed my reservation from the system, so that I couldn't even leave a review on the website. Now, I understand why my peers won't shop here.
I placed an online order and went to pick it up. Total was $165 online. When the cashier was ringing the items up he scanned the most expensive item twice and charged me for a $65 item I didn’t order OR WANT. My card was charged for $255 dollars. They asked if I just wanted another of the item he double scanned and I requested a refund only for them to say “sorry all sales are final”. They literally refused to give me my money back and my only option was to get something I DID NOT ORDER because of THEIR mistake. Favorite part was when the manager who refused to give me my money back said “I’d just use the ATM next time”. I asked why they didn’t warn people that they would not be refunded if their employees make a mistake and she said “we use to but we just got lazy with it 🤷♀️“ literally messed up.
Good Discounts and specials. Friendly staff. I've been smoking 27 years and they still have products that work for my medical issues
Worst experience I've ever had at any store. Their employees were unknowledgable and resorted to yelling at me when they were frustrated. Left in tears. Absolutely awful. While trying to explain how I was disabled, the manager yelled at me that her mom was disabled too....like okay so that means my disability doesn't matter then? The whole experience was absolutely deplorable and I will happily go down the street and pay higher costs to be treated 100% better than I was here.
Definitely worth the check out. I am a local though so they know me. Very friendly and helpful employees.
Their call ahead option online is a great feature now. You walk in give them your name they let you in to the dispensary you give them your name again they get your product to pay for it and you're gone in less than 5 minutes. I think every state should have their own dispensaries! I would recommend this place to everybody.
Nice dispensary with large selection. Helpful staff. Good prices when I can find things I like on clearance. Other than that overpriced as all dispensary's are.
Knowledgeable about the product. Very helpful to help you find what might work for you. Safe place to shop.
The service is why this buisness is so popular. Smoke choice 7. Out of 10
Nice place but if your into the mask thing, bring your own because if not you'll half to reach into box of masks where everyone else grabs with their dirty hands so yea not so keen on that but everything else is good .
The people are great and are very helpful if you have questions! I usually order online and pick it up and it's incredibly convenient. Don't forget to bring your extra dollar or two in and put it in the good karma jar! Who couldn't use some of that!
I love the way this place is run. They keep people spaced out so no one is in your business and you can scroll through everything on individual tablets. The staff was very nice and they made sure to confirm the order with two staff members so we for sure got what we ordered. John (or possibly Jon?) was awesome and very helpful. A really funny guy. I will be back if I'm ever in the state again. Thanks for the Thanksgiving pick-me-up!
Purchased an &Shine product with seal still intact and was taken home then opened only to find that THE CONTAINER WAS COMPLETELY EMPTY!! I GOT RIPPED OFF 120 BUCKS!!! AND NO SMOKE!! They will not refund.. I don't know if it's rise or shine responsible but DON'T BUY &SHINE PRODUCTS!!
Friendly and helpful. Staff takes time to assist as needed. Orders completed quickly.
Unprofessional. Place needs some serious customer service training and the staff are never prepared in the mornings. They open up at 9am and you still have to wait outside for them to get ready inside because the staff are all busy getting high in the back. They don't greet you when you come through the door. They just look at you and expect everyone to know what to do. they get upset with you if you are a new customer wanting to sign up for the loyalty program. Nothing but bad vibes when you walk in the door. Hire a new manager and get the staff some customer service training and you might actually be able to turn that place around.
To anyone interested. PLEASE READ THIS REVIEW!!I love the store, I love the employees. GTI/Rhythm though leaves aloooot to be desired and I feel this needs to be made public knowledge.Good green when it came out was $120. It has stayed that way until recently. I noticed that there were some good green items that were not selling. Overnight, the price of good green went from $120, to $140. What Rise also did is mark this item down and put it on “sale” so it was the original price of $120. This is a classic example of bait and switch and should be addressed. Don’t mark an item down after raising the price to make it appear more desirable and a better deal. Very shady and very dishonest.
Always receive great service from these guys it will run Quincy they normally have a very great selection. They're all real polite and well mannered and give great customer service
Very professional and friendly 😊 I have also been in the paraphernalia cubby hole. What a blast lots of ❤️ was put in it. What a blessing ❣️
As I walk into rise I feel myself relax, I breathe in the great earthy smell a combination of flower and wax. It's a weight lifted from my shoulders that is until I get the bill of course.. yes some prices run rather high for the "higher" quality items and not knowing how much the tax of each item is can be very surprising in the moment, but the staff is very helpful and great with recommendations on what they prefer based on their own preference of course. I find myself welcome here....the point system/reward program also pays off if you're a dedicated shopper that is, if your looking for a one stop shop that you can get a hat a bong or pipe plus any of your bud necessities(flower, wax, eddies, ect.) look no further! This is the place to go!
1 time here... it was clean, client user friendly kiosk ordering system..Definitely coming back.
Friendly staffPet friendlyAlways have great product!Fast convenient service and with a smileBest weed shop in Quincy
Had a small issue, called them.With in 5 mins my call was returned and my question answered minutes b4 close!They didn't make me wait until the next day!Superb service. 5+stars
Peaceful, relaxing atmosphere. The sales associates are so helpful.Prices are reasonable too.So thankful to have this convenient location to pickup my medicine.
35 years and I'm finally able to pick up what keeps me same at a great store. Reception was informative and my buddtender was a bit green and happy I already knew what I wanted. Good job though Ray!!! Recommended
All around great service. From entry until. Exit. Great handicap accessible areas guard even held door for me in the rain
Very friendly budtender!!! Loved her! Great deal, considering legal prices. 😅 Super grateful this place exists and the weed is 🔥🔥🔥 I was pleased with my purchase, thank you!!!
I have been going here for over 8 months and recently they hired a bunch of new people who do not know what they are doing… Luckily Alex is usually there to take care of me, he is knowledgeable and friendly, not only that but he also try’s to find things on sale or discounted. Great bud tender! Wish they would put him on register more!
I use to go to herbal all the time and switched it up to rise. More choices on concentrates and better point system. Half the staff is super friendly and cool but, some of the staff can be rude. That’s anywhere you go. At one herbal they have great staff but, at the other one... I only go if I have too. Sooo.. with that being said go to Rise.
For whatever reason our order did not go through properly BUT what a great store! Well organized, very nice selection, excellent help. You won't be disappointed!
I've never been disappointed with them until today. My server forgot to offer me the free beverage and one year anniversary stickers. I've been a loyal customer since they opened.
Place is usually great but last few times I’ve gone in the green was not that good I said something to them today how I was disappointed because I just spent 120 on bud and didn’t do anything for me and they was the ones who suggested it. So today I was being nice and asked if there was anything different lady got rude and I asked to speak with manager . Manger was rude to me when I tried to explain she got smart and rude I needed help I have epilepsy and never had such rude service from a place I have witness too that was right behind me they didn’t know that but yep we was together so if the owner would like to know truth get ahold of me wow is all I can say.
Rise has whatever you need from bud to grinders to creams. The staff are well trained in there job. The stores are clean and safe. I suggest if you are ever in the need for something different stop by there . I'm sure you wont be sorry.
Awesome staff !!!! Very nice people. Unfortunately due to Illinois taxes flower is absolutely unaffordable. I'll stick to the amazing top quality edibles.
Friendly & fairly knowledgeable staff. Pretty large product selection. Recent price drop also.
Very knowledgeable and professional people. They really make it easy to get in and out. Thanks for relieving my pain at times. It really does help and I want to say thank you. Keep doing what you're doing. 4:20
You know it’s a smoke spot when everyone in there is such a chill vibe and easy to deal with fast always in and out great products and their employees are pretty knowledgeable on the food products only dispensary here I will go to
Rise Dispensary has become an outstanding business. They have an amazing selection of cannabis products, helpful and knowledgeable associates and convenient hours.
Really friendly people. Pretty good selection. The stuff I bought was not dried out. Prices are industry standard. But they have a really great discount for med card patients which helps a great deal with Illinois ridiculous taxes. Plus a rewards program. The screens in the store show you the price with the tax (before any discounts) which is really helpful since there are different taxes for different items. Ordering online was quick and easy and my order was ready within a few minutes. It's quite a drive for me but I definitely will make it again.
This place is not very professional with online ordering. When they first opened every time I placed an order there was always a glitch in the system. One time my order was canceled an hour after I placed it because they ran out of product. Another time the order was never filled. I expected that when they first opened. Another time it was 5 HOURS before I got a text saying my order was ready. After that I got tired of dealing with the online system and I would wait in line to place an order. Today I again tried to place an online order. Placed it at 2:30. Was told order was processing by text and never heard anything else until after 6 telling me my order was canceled. When I called to asked what the issue was I was told I have to check on my order sometimes that I won’t always get a text back saying order is ready. At herbal remedies in Quincy when you place an order online you get a text confirming order immediately and within 5-10 minutes another text telling you it’s ready. You guys are going to have to step up and do better to serve your online customers...or you will lose a lot to the other dispensary who seems to have their system working great. I’m not the only person who has said this either...several people I know complain about the online ordering compared to the other dispensary. Sad because you guys have some good products and offers. But...I would prefer to place order online and then have my order ready vs waiting in line forever especially with Covid going on. Hope you guys fix this issue soon.
Order ahead, the attendants are great and super helpful. I ordered something that they had in stock but weren't able to sell so they swapped it out for something else that was amazing. Get on their promotion text service. I ended up getting 10% off my entire order.
Always willing to answer all my questions. The staff never makes me feel rushed. I always find everything I need every time I make the trip. Highly recommend for all of your needs. Can't wait for Illinois to get out of their first year and lower the taxes it's a bit expensive but like I said before the staff makes it worth the drive.
I have been to this place quite a lot. Definitely a good place. The staff are amazing and very very helpful. The atmosphere is inviting and relaxed. Any questions you have there is always someone knowledgeable and experienced close by.
Devyn is A+. She deserves a raise and then some. Aways have great customer service and a quick trip. Super helpful employees and good quality products. Would recommend to everyone.
Great selection. Awesome service. Perfect pricing. The other guys can't compete. Make the switch and never look back.
Great staff. If you don't know exactly what you want, they will figure it out for ya. 5 stars? I'd give them 10 if I could.
Wonderful experience! Felt very welcomed upon arrival; staff gave great information on products, prices, and best deals; kudos to Derek - thanks a lot, man! Good karma both ways 😉 R & S ❤️
It was nice to be within a few hours drive of a dispensary so we made the trip. It was fine but we visited dispensaries in Vegas last year and I have to say the Vegas ones have better selection, a staff that has personal knowledge and takes more time to help you find what you want and are also in more unique and fun locations. This is basically like a grocery store for marijuana, pretty generic. I got 3 kinds and one of them was worth the money, the other 2 weren't worth the price I paid.I was hoping for some super dank, that's what dispensaries are for.
AWESOME place!! Very friendly staff, great & quick service!! Love the rewards program😊😊
Chill atmosphere, staff there is always nice and informative. It kinda a bummer that they only offer 10% discount for medical patients. But besides that aspect very nice place.
Place is very nice and clean, big and open.They will talk you through selecting. But the menu scrolls by on a large tv, Linda hard to read and gauge prices. Prices are high as compared to what I get on the street. I got an 8th of some purple stuff very good looking. But $62 before tax after tax $78. So legal weed but $78 (8th) after tax for bud. Expensive.They do have different prices for every thing, which you might find appealing, I found it as distracting. It's hard to gauge what's a good deal because of different prices and weights. Even tho I could have sat there and looked at the ipad menu standing at the counter, I felt slightly rushed and not left with the best deal.So I'd reccomend reading the menu at home appears to he the same. He did show me my 8th in the jar before I bought it. But they dont have weed on display. Very professional. They have rewards program $3 cash back for every $100 spent. Because of this I'll be back. I live in missouri let you purchase a half ounce a day if out of state.
Amazing staff very friendly and helpful
The closest one to KS, the staff is great the prices are as expected. There's always been a line when I've visited but it moves pretty quickly. They have the goods!
Great place got my needs met quite well
Way over priced. I could not believe the prices and that don't except out of state mmj cards.
Great customer service, friendly staff who are knowledgeable and can help pick the right one (or more!) for you!
Friendly, knowledgeable staff and of course, helpful.
Excellent and fast service. Great menu to choose from.
I love this place and everyone that puts their health at risk to serve us. This dispensary, along with many others across the country, have and continue to set the standard when it comes to safeguarding against COVID-19. I think everyone in Washington D.C., from The POTUS, Congresspeople, and Senators need to realize how SERIOUSLY these businesses adhere to the rules and regulations set forth by state lawmakers and the resulting successes and financial surpluses.
Great people and atmosphere! Knowledgeable staff. Keep it up👍🤯
Love the staff that works here. They are always friendly and I'm always learning new things and tricks every time I visit. Good selection and not to pricy. Last time I visited during my birth month and they hooked me up with a 15% discount on my purchase. Right on Rise! Definitely recommend!
Great store! Always out of flower everytime I go though. Need to be in stock if you want customers.
This place.. definitely does not measure up to Herbal Remedies, so don't even waste your time. What a shame, it would be nice to have 2 quality dispensaries in town.
Like them and they have always been nice to me and my husband and they always have what I am looking for and if I don't something they always talk to me about the items
Very nice place/spacious. Seems a little prefer than some but have more varieties of certain things
Great system handling covid and still providing the product we want. Fast check in and out. Online ordering available is my fave. One downside.... Runs out of flower too quick and takes too long to get more in. Hope they find a supplier that has more flower soon.
Great place! The staff is friendly & knowledgeable. The prices are fair & the store is nice. They have a good selection. The website is up to date & easy to use. We always enjoy stopping in!
Been waiting to review since they’ve opened..The staff and products are great The management is terrible. What is the point of pickup if you have to wait in the same line for an hour? There should be two lines, one for pickup and one for regular customers. It’s that easy! Wow If I have to wait in a long line next time for pickup I’ll just simply leave and won’t return it’s just as simple as that. Not worth the hassleSo hopefully management sees this and makes changes accordingly. I would love to change my review to 5 stars. Ball is your court management
Best of the two dispensaries in Quincy!! Very nice customer service!! The employers are very Knowledgeable!!! Always have products stocked!! And multiple shipments daily!!! They also take advice from their customers!! Highly recommend this store!!
Was amazing. They were so nice and handed me a menu while was in line then got to the register and this being my first time was short a dollar but there was a karma jar which was the smartest thing i could have imagined from the experience. I loved it and will be a loyal customer.
The staff is so pushy to get a sale and get you out the door. Being new to this all, I had lots of questions and wanted to be properly informed. There was no one besides the cashier at checkout and you feel as though you hold up the rest of line behind you to ask questions. The digital menus were barely legible and toggled between items too quickly. The prices and service at the other dispensary in town are much better.
Extremely helpful and patient staff. They put up with my grumpy griping, which had nothing to do with their store just illinois availability of concentrate. They even had kind words that helped put me in a better mood until I could get access to what I was purchasing. Illinois doesn't have its stuff together by any stretch of the imagination but rise is doing a great job considering.
I had been here once and probably won't return. You go in and are greeted by two people behind a desk and then there is "security" sitting next to the desk in non-identifying clothing just sitting there slumped over looking very unprofessional! They then ask you "would you like to join our rewards program?" I said no and she kind of huffed at me. This is how they can keep your information, in the House bill 1438 Article 10 Section 20 it states that a dispensing organization shall not obtain and record personal information about a purchaser without the purchaser's consent. If you say yes that is consent and that's how they keep your information. But if you say no they give you a ticket and tell you to keep it out to give to the person at the register. Upon entering you see a beautiful place with horrible setup, it doesn't look very organized and the menus on the television screens are very unorganized. There was nothing on the menu screen for flower and when I had asked the guy at the register if they had had any flower he said yes but he wasn't sure what kind of flower they had, so I stood there for over a minute for him to look up what they had. Other menu screens were really confusing as well, they keep changing as if they had too many product to fit on one screen but in reality they were the same products just in different order. I am sure the quality of the product is good but I didn't get anything because of the service.
People were super friendly and informative. It was my first time on a dispensary so I wasn't sure what to expect. Can't wait to try the product 😁
Was limited to 3.5 grams, but It was a highly potent 32 percent THC strain, still pretty pricey, overall satisfied!
This was my first dispensary in Illinois. Im used to Colorado DISPENSARIES so comparing to what I know they are WAY expensive, no kind of display of there product, and the guy that helped us wasn't too knowledgable in there product...I don't think he gets high.
Super cool and easy going no long wait quick and awesome 😎👌 products
Excellent Dispensary! Open for Adult Use!!!! HOORAY ILLINOIS! Rise has great coupons and deals. I love the vape cartridges. Happy days.
Don’t waste your time or money here. You can’t visually see what you are about to buy. The guy that assisted us ignored the first two questions we had. Not much on customer service. Best to leave how we came in empty handed. Save your money and support the black market.
Great fast service.. your greeted I’d scanned then u go into back and greeted by a employee with a Ipad you go over website and opinions pick your items (FYI only 1 1/8 of flower at a time till stock is better) then u get in the register line..
Like others said, hyped it up to be open Jan 1 and still aren't open. Impossible to have legitimate 5 star ratings when they aren't open yet. Poor business practice if those reviews are from staff.
How can it be the best since they are not even allowed to open yet?