Sunnyside Marijuana Dispensary in Chicago, IL
3524 North Clark Street
Chicago, IL 60657
Chicago, IL 60657
Hours of Operation:
Mon – Thurs: 9am – 9pm
Fri – Sat: 9am – 9:30pm
Sunday – 9am – 9pm
Mon – Thurs: 9am – 9pm
Fri – Sat: 9am – 9:30pm
Sunday – 9am – 9pm
Payment Methods:
Cash Only
ATM Available On Site
ADULT USE | RECREATIONAL DISPENSARY
Adult Use – Sunnyside is a marijuana dispensary location open at 3524 North Clark Street, Chicago, IL 60657.
Sunnyside menu products are available for adult recreational use for people 21 years of age. This dispensary is Adult Use only.
For Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor, the closest Sunnyside serving medical patients is in Champaign.
Please enjoy products from this cannabis store responsibly!
What People Are Saying
Jessica G. S.
1658973417
Not sure why they have a low rating. they were also fairly busy when I came in**Even the security guards outside were... extremely friendly and helpful. The person scanning the Id’s was quick and kind. I walked in the door and was greeted with a smile and immediately helped by a nice young man who made some really great suggestions for flower strains.Maggie at the checkout counter stole the show. We had a lovely conversation and she was able to answer some additional questions I had. I was able to make my purchase and she told me about some additional deals. I will definitely come back to this location! 💕read more
Stephen S.
1658882747
Writing this as I stand in a line I’ve been in for 30+ minutes.The staff are super nice and are the best part about... coming to Sunnyside.As a company, their check out process is baffling to me. As much as I love the staff here, I can say I would have stopped giving them my business if there was a closer option simply due to the lines.if you aren’t a medical card holder, expect to wait, wait, wait, wait, wait.Honestly aside from the friendly staff, it just feels really really bad to be a customer here. The prices are also extremely high compared to other dispensaries, which makes the wait feel even worse.Based on the volume of reviews I see here saying the same, I have to wonder if Sunnyside management is actually listening. I see several replies to the positive reviews, but very few that acknowledge the negative.I’ve been coming here a long time, but this is the first time I’ve felt the need to review, but it’s been such a consistent problem I felt it was worth saying something.Unless things change, I’ll likely be going a bit out of my way to go to a different dispensary where the customer experience is more intentional.read more
Matthew T
1657318219
Update 7/8:Thank you for listening! My visit today was seamless and extremely fast. No more of the "420" checks and... there were significantly more cashiers working. I was out within 10 minutes!----------‐--------------Dispensary 33 is a fraction of the size of Sunnyside and has far less employees working but some how I leave Dispensary 33 within 5-10 minutes (max). Sunnyside takes minimum 20-30 minutes, even though they have triple the staff. Too much socializing between the workers in my opinion..read more
Stephen B.
1657244445
They used to have a 5 star review till moving buildings. Now I'm paying recreational prices for medical. It goes up a... little each visit.The loyalty program has disappeared. I used to get rewards almost every time I went in. I googled it and their loyalty page is a 404 error now. I called to see what's going on and nobody will answer. I'll be taking my medical card elsewhere!Things have gotten better. There's been some great deals lately. They even mention the loyalty program again. So back to 3 star, hopefully 5 star soon. I do have to say 9/10 employees I deal with are awesome and very friendly...read more
Jonathon P.
1657219091
Today was my second time coming to this store and it was a great experience. I was a walk in, and when I explained what... I wanted Jason knew exactly what was best for me.Buy this guy lunch, and/or give him a raise, seriously. He was knowledgeable about the inventory, and also very people oriented as well. Such a friendly and fun experience. I hope Jason is working next time I visit the store. I will be back!read more
Stefan O.
1654041698
Sunnyside is definitely my favorite dispensary! They’ve definitely improved on wait times and the whole system in... general! Very clean and neat place which gives out an inviting mood. There’s definitely room for improvement for some people that work there but I never had a bad experience with any of the staff. Today I was helped by Anthony he was amazing! I love the people that work here because while I wait for my order to be checked out I always have a nice small talk that never seems forced.There’s so much product again an improvement from before, the choice is amazing and there’s always something for everyone!Definitely don’t miss out on their high supply deals if you’re on a budget.read more
Daniel A.
1652880904
Wonderful! The new location is so much easier than the one where you had to go in one storefront and then cross the... street to pick up your order. I'm not sure where some of these reviews are coming from, but I've always found it to be extremely quick and there is always ample street parking. Yes, Wrigleyville is a place of nightmares, but if you use common sense, you'll have a good experience. The most important common sense tip would be to go at non-peak hours, as you should be doing anyway in Chicago. I order at 6:30, leave work at 7, get there around 7:15, and I'm usually out with a recreational purchase by 7:30. If you're going to complain about people with medical cards making your visit take longer, you could always... I don't know... get a medical card? Shout-out to Maggie and the rest of the staff for being so nice!read more
Lorena M.
1652099093
Staff is very friendly. Ethan was able to help me in directing me towards top notch flower and concentrates . They also... have the best indoor display i have seen. 100% the best dispensary i been too. In addition, they actually value their medical patients!! Prices are better, bud is stronger! Win win! Thanks guys!read more
Theresa G.
1650289073
I recommend ordering ahead online. Great products that work fast. I called with a question and that experience was... friendly and accurate! Security guards need to wake up and get rid of the ones asking for handouts at the exit.read more
Jillian B.
1650231464
This was my first time visiting and I didn’t expect much due to the reviews. I was pleasantly surprised! I was helped... by Sam who was super nice and welcoming. They answered all of my questions, and chatting with them made the wait feel like a breeze. I’ll be back for more Good Green!read more
Calvin C.
1649813641
Waiting 40+ minutes in a line with 3 cashiers working while there’s 10 people behind them makes me never want to come... back. If it was people asking questions about the product i would understand but I’m over hearing employees talk to customers about their cats while the line continues to pile up. I really think you guys need to be more professional and prioritize your line management. I mean it’s really really bad. Why do you even have all these registers in the first place if you’re only gonna use 4 of them?read more
Frankie S.
1648656683
This place is awesome. They have good weed and even better customer service. I was helped by someone named Jerusalem.... He was personable. My only issue with him is his handwriting. I almost thought his name was Jensalem. I am so high right now. Anyone responsible for Jerusalem's salary should increase it.read more
Carolina H.
1648407860
The wellness advisor Riah was very helpful and really educated me about the products I was purchasing. She was also... very understanding of every possible concern I had. She took the time to ask questions to see what product would make my experience more satisfying. She made me feel very safe and satisfied. I recommend her to whoever decides to come to Sunny-side at Wrigleyville.read more
Glenn F.
1646776920
Well I will say the customer service by STELLA was absolutely amazing to say the least she took the time out as she was... busy with other customers to help me find exactly what I was looking for she was patient and I even got a lower price (: she found a sale for me which was awesome because I was on a budget. I have to say she knows her stuff and she is super kind and sweet! thank you so much Stella I will definitely come back to this location because of her!! she deserves a raise or a promotion for sure!! and we cannot forget about the product she suggested it was faboulous! the flower was fresh! she is also very cute ((:read more
Laura E.
1646277062
Safe environment from the beginning, as well as the security were friendly. Inside safe, helpful, knowledgeable, and if... they were unsure they went the extra step to get the information I needed. Products are of the highest quality and priced reasonable for top notch items I invested in for my health. Thank you one and all that assistance with my visit. Extra shout-out to Stella and Terri.read more
Mai W.
1645391647
Great new space, very open and welcoming vibes, lots of natural light in a happy environment. Jerusalem (spelling error... apologies in advance) was so helpful and personable in helping me find the right strains. Made a recommendation that was so good I have to go back for more. Had a very happy weekend, nice job Sunnysideread more
Flokin A.
1644110482
I don't like leaving negative reviews but my experience was negative enough that I thought others might learn from... it.I purchased online and when I went to check out one of the items became out of stock in the one minute it took for me to complete the transaction. I shrugged it off, got another item and went to the store.Parking is a nightmare. Do not use the covered parking across the street. The rates are so high that I quickly backed out. Street parking is difficult to find and cops are everywhere writing out tickets.I walked in pretty quickly. That is when things turned. If you go to this place, get a medical card and you will be in and out in 10 minutes. Otherwise, pay for 2 hour parking.I have been to Dispensary 33 where they charge you .50 for a debit card transaction. This place charges $3 per transaction.Also make sure your phone is fully charged because you will be standing in line for a very long time while you watch seemingly healthy medical card holders waltz past you. If someone truly needs a medical card then I want them go go first, but this looked more like a VIP line.During checkout, another item that I purchased online became out of stock. I had to waste more time listening to the nice checkout person describe my other options.When I walked outside, there was a line of 20 people down the street waiting to get inside, to further wait inside.I chose this place over Dispensary 33 because it was a slightly lesser drive. I guarantee you that if I drove the extra 5 minutes I would have saved 1+ hours of time in parking and standing in line.Every step of the process, from online ordering, to parking, to getting cash, to waiting in line, to checking out, was a disappointment.read more
Hex D.
1642862537
I have autism and severe anxiety, which is the whole reason I visit Sunnyside in the first place. Normally dispensaries... are sensory hell. Lights are always bright, there's usually loud music, and always crowds. Sunnyside has actually, so far, been my most comfortable dispensary experience yet. I'm still in my med card process so I do wait in the rec line and yeah, it is long and kinda sucks. But it's very clear where to go, and everything is laid out in a way that you can see. Sensory wise, the lights aren't super aggressive and the nice neon signs make it feel really cozy. They definitely prioritize medical patients which is great, and something I'm really going to appreciate once I'm finished getting mineread more
jared L.
1640795475
I love this place. Here's what to know before you go. (recreational users)Order online, it makes it much easier to... pick up in store.You first wait in line outside. Then a friendly security guard checks your ID and you go inside to wait in the second line. After another short wait, you show your ID to the clerk who will print a receipt for you. Once you have your receipt, you go further into the building where you get to wait in another line. This line is usually the longest part of the journey but it's inside at least. Finally you get to take your ID and show it a 3rd time to the last clerk who will get your order ready. When the transaction is complete, you get to mingle with the employees while they wait for one of management to "sign off" on your purchase.The whole thing takes a little over an hour each time. The staff is friendly, informative, and amazing.read more
Widow M.
1640793527
Wow! I went online and ordered $495.00 worth of product, and the website congratulated me on my order and assured me it... was ready and available. Then I got a follow up text indicating that the website was right, and my order is ready and available. I drive to the store and the woman who asked for my ID insisted my order was ready and waiting.Then I get to a cashier (funny how you have 21 registers but still only have 3 cashier's working. Not sure why you switched locations since it's still so slow) and am informed that half of the items I ordered, despite what the website, text and company representative told me, are NOT available.Luckily I have found out there are other dispensaries in Chicago who WILL tell me what they have for sale and WILL actually sell it to me.I am very grateful to be able to say I quit Sunnyside!read more
Logan M.
1640746728
UPDATE: I’m dropping my review to 1 start. The lines at this location are so beyond crazy. At least an hour long wait... every single time I come. Tons of open registers but no employees. So wild considering how expensive this place is, I’m sure they don’t pay their employees well since their staff is bare bones.OLD REVIEW: Very pricey. ID checks every time you see a new employee. I understand they are trying to be strict on the rules but not only do they have a horrible attitude when you arrive at the door, there is physically no point to about half of their system. Two locations and no information about that when you place an order. I have shopped at this location many times.read more
C P.
1640735584
BEST provider for medical users! They truly take the time to ensure you get products that meet your specific needs. ... The budtenders are friendly and knowledgeable. Medical users have a separate line and the store enforces social distancing, making it MUCH safer for medical users than other dispensaries in the area.Even though it is difficult to park in the area, I go out of my way to come to this location. They always have sales/deals, too.read more
Thomas W.
1640282280
Even with a HUGE recreational line this week, they prioritized us med patients and I was in and out in under 10... minutes. Very great selection and prices are what you would expect for the area.If you’re not a med patient, be prepared for a bit of a wait but they have a ton of more space and more registers inside than the old store up the street so you’re not waiting outside as long.There were some delays getting my product but the person working my register, Sam, kept me updated and was a pleasure to talk to. Very knowledgeable and kind while we waited for my order.read more
Patrick C.
1638050065
Edit: The more I shop here the more I dislike the experience. The person assisting me today continuously brought and... rung up the wrong items and needed me to correct them several times. This keeps happening more and more. Today, these carts are both supposedly 500MG, but weigh in a dramatic difference. However, the flower I bought weighed in .1g more then anticipated, so that was kind of nice.Original: So helpful with picking out products, they even gave me a little book to document my thoughts on each product/strain! Adorable.read more
Kirby C.
1637449414
Bit overpriced but it's a good deal for medical patients. I tend to opt for other medical dispensaries but sunnside is... a convenient location and they treat med card holders well-- I was in and out in 5 min on a Saturday night whereas rec users had to wait 30+ min. Love the atmosphere, very clean and bright... Reminds me of an Apple store. Definitely order online first!read more
Jennifer M
1636917450
Pretty disappointed with the new location. I went to the location north or Wrigley for the last year plus and never... had any issues. Smaller set up but i never had to wait more than 5 minutes. First time at the new Wrigley location yesterday and while its a beautiful shop the service leaves much to be desired. I'm a medical card holder and waited 20 minutes in the medical line while i watched the recreational line fly through. I even laughed when i finally got up to the counter when the gentleman next to me commented about how fast the recreation line went. There was 1 dedicated medical person that i think needs a lot of training. The girl next to him finally started taking medical when he had still been on the same customer after 15 minutes. Why the supervisors who saw this going on didn't start having any of the other 15 registers ring medical was pretty confusing to me. Finally at the counter and whoever prepared my order didn't actually read the ticket bc only 2 items were in the bin instead of the 8 that i ordered. What should have been a 5 minute entry to exit took 30 minutes. Very disappointing experience with the new location.read more
Luke T.
1636687308
It was my first time visiting this dispensary and everyone there went above and beyond. Eric was the one who helped me... out, he explained all the options and was able to determine the exact product I was looking for. His knowledge and determination to find me the right product was absolutely outstanding. I will be definitely be returning to this location and for anyone else who wants to have great service, I highly recommend seeing Eric at this location!read more
Michael N.
1635168425
They serve the works. Easy to order ahead and go pick up in person for us non-medical users. The guards know me having... visited a couple of times. I got a nice suggestion to try the chocolate in my coffee from Pat. A darn good suggestion!Will they sell THC infused coffee? That's my only miss!Chicago is the best!read more
Emily Z.
1634605010
I’ve been to so many dispensaries across the country and I had hands down the best experience at this place. Every time... I go there everyone is super welcoming and helpful. My most recent experience with Eric prompted me to leave a review. He was incredibly informative and steered me in a direction that was best for me and my needs. He made me feel very comfortable and never made me feel like an inconvenience (which has happened many times at other places before). He was very kind to not only me but everyone else I saw him come into contact with. The quality of the products I received were amazing. They have a returning consumer for liferead more
Ali K.
1632348000
This has been my “go to” shop since moving to Chicago. Coming from another legal state I knew prices would be bad... initially, but I didn’t expect these companies to actively price gouge so they can keep their margins high.Multiple times I have waited in line for almost 2 hours simply because of the lack of organization and employees. However, they’re also not responding adequately to people who express and interest in joining their team to help them out.My second time here I was sold a shattered cartridge and I had to wait two and a half hours to exchange something that should’ve taken 5 minutes. On top of that, they had me waiting out in the cold and rain while they ignored me. Even their own security guard told me to reach out and let them know this type of service is unacceptable.They also don’t care at all about customer service. This review will probably get a generic response like “we’re sorry for your experience” like all the other ones. The few times I reached out to customer service I was given discount codes that really only discounted the tax, so there were no substantial savings.These companies don’t realize we know how much they buy the product for and how much they mark it up. If you’ve never lived anywhere else I would understand if you didn’t know but if you ask anyone from pretty much any other legal state, you know you’re practically getting robbed.Writing this review, I’ve been standing in line for 1 hour and 28 minutes and counting. I’m towards the front of the line but still not inside the building yet. It’s a Wednesday evening post rush hour.Really looking forward to literally any other shops in the area opening up.read more
B S.
1630966348
Originally I had posted a 4-star review but I had to come back to update it. The team here is always very... accommodating. The manager lady is always very friendly and recommends great products for me. Thank you!read more
Cameron B.
1630186230
I just started coming here (adult use) I have been twice so far. The first time went well the second not so much. It... just seemed that she lacked product knowledge and ultimately ended up buying a product that I don’t like. I might look for a different dispensary who knowsUpdateI recently went back after not exactly getting the best service before! The guy (slightly bigger young Latin guy) I saw this time was much more engaging and knowledgeable than the young women before!(He knows his stuff) This guy explained everything and didn’t make me feel uncomfortable when I asked questions. I think it’s important to do your own research ahead of time if you think you will be smoking pot regularly.read more
David W.
1628878672
I’ll start by saying I love having the ability to regularly pick up product at Sunnyside. The prices seem generally on... par with other dispensaries in the area.I do have a couple points of contention with the general operations.1) I understand that lines get backed up, especially during the weekends and after 5pm. I wish the staff would have a little more awareness of the lengthening lines however. Being open and available to answer any questions a customer may have is a great, but when both the check-in and pickup lines are snaking around the building, don’t engage in lengthy, unnecessary conversation. There seems to be absolutely no sense of urgency completing efficient transactions.2) I was reeeeeallly bummed out when I was told the loyalty points program had ended. I didn’t receive any warning in advance. I get that regulations were the issue, but it would have been nice to use up the credit I had accumulated as a ‘loyal customer’!At the end of the day, Sunnyside is a great resource for helping with my anxiety and depression. I suppose I just see a couple opportunities to improve service.read more
Metal O.
1628708925
I comehere almost every day. Security is chill. Staff is cool. ID check is a couple times but who cares.....You are... walking to two separate buildings..so of course that will happen.Good selection and convenient if you live in Lakeview. This dispensary is great, always new products, and it is ran well.read more
Scott M.
1628110433
My experience was not awful, but was largely not positive, and likely will stick with my usual dispensary. I will lay... out some pros and cons (IMO):Pros:-Very slightly lower adult use prices-Wider selections of cool/cute accessories-Accessory sales-Friendly enough staff once you're inside, mostly efficient, helpful, and they make attempts to connect on some levelCons:-Having to check in at 1 building (no line since I went around noon, but could see it being worse for peak access hours), then cross the street with my receipt to go to a separate building-VERY intimidating security process (was asked to show my ID 5 total times: 1) to get into the first building, 2) to get my order receipt in that building, 3) to get into the second building, 4) immediately after getting inside to be sorted into a line, and then 5) at the register); this honestly felt more intimidating and complicated than getting an airport security check, and I know this isn't standard to all dispensaries-Neighborhood: it wouldn't surprise me to know that more customers (likely living or working in Lakeview) have medical cards, and since they receive priority service over adult use (I believe this partly law), adult use customers will likely be waiting behind more medical customers, which means longer wait times for adult use-Excessively elaborate process: my time in to time out was way longer than most places; waits can be inside, and usually will be during slower hours, and the inside areas are pretty small, which means you're waiting inside for longer, and with more people; this wouldn't bother me if we weren't in the middle of a pandemic that has showed no signs of fully ending soonI would rather have said nothing, but these are all things I would have liked to know before going that aren't posted on the website. If it weren't for the specific products I was looking for, I probably would not have gone because of these things.read more
James O.
1627696561
Place is so fantastic! It’s so convenient that you can easily place an order online and then only wait an hour in line... when you go to pick it up!! It’s also great to have your ID checked at four separate check points and to have to go through two completely separate buildings (security like Fort Knox, so nice)! I also enjoy the one on one personalized experience of having one single employee check IDs and orders in building #1 and six others standing around doing nothing. Love it.Update: What a fantastic development! The good news is their hours aren’t even the actual hours! That’s right folks. Apparently their system is so bad they just randomly stop serving people around 8:15 because it takes so long to get your product. What about that order you placed? Oh no that was a joke. The employees already know this (“it happens every night”) but fear not, cause clearly you would think they would address this but definitely seems like they won’t!read more
Vanessa L.
1625899534
There can be lines at peak hours (Saturday late morning/early afternoon) but it goes fast. A couple times I got the... wrong product but it was corrected quickly after I said something. Inventory isn't super consistent so if there's something u like u might not see it again. It's really convenient thoughread more
Ellie H.
1625744899
Lines can sometimes get long if you're a recreational user. Ordering online makes it easy, but expect to wait on... arrival to check in if you go when it's busy. Medical users cut to the front so that can add to wait times. Staff is polite, and the security team is pretty laid back if you are too.read more
James O.
1624756726
Place is so fantastic! It’s so convenient that you can easily place an order online and then only wait an hour in line... when you go to pick it up!! It’s also great to have your ID checked at four separate check points and to have to go through two completely separate buildings (security like Fort Knox, so nice)! I also enjoy the one on one personalized experience of having one single employee check IDs and orders in building #1 and six others standing around doing nothing. Love it.read more
Michael G.
1624496270
Nice place, staff inside are very kind and helpful. Security guards outside could use some customer service training. I... wish there was an easier way than having to show ID a total of 6 times to make a purchase. Two security guards outside and 4 staff inside have to each check ID.read more
Jason P.
1623453430
Super friendly staff and easy check in process. They were out of the item I ordered but offered a good replacement for... it. Prices could be better compared to MOCA, but Sunnyside has a better selection generally.read more
Carrie S.
1623347796
They really need to revamp their process. 2 receipts, 3 i.d. checks and an hour in 2 separate lines. Then they tell me... my Oregon license wasn’t allowed. If they had checked it right the first time it would have been fine but they wasted my time. Staff is wonderful but this place sucks.read more
Joe L.
1622147396
Positively Soviet exhibition of cannabis legality--show ID to enter to show ID and be told you need an online account... and have to shop entirely online, while waiting here. Then you stand in line to stand in another line to show ID and get an order ticket for your online order, to take outside this building and across the street and show ID to enter the door and stand in line to show ID and your order ticket and give rubles for the sealed package you can't touch until it's pushed your way nor open until you've turned home. For the good of the Party.read more
Sawyer V.
1620865616
Always a great experience at Lakeview. I love how the security guards change up the tunes out front. Thanks so much to... Dana for the help today.read more
Julian M.
1619807919
I was @ the Sunnyside in Buffalo Grove a couple weeks ago and was pleased with my purchase. I thought the place was... clean and well organized. The staff are kind, knowledgeable, and very helpful people. I was taken care of within 5 minutes of entry. I was also given a gift for being a first time customer, which I thought was pretty cool. I will recommend this dispensary to friends seeking medical cannabis. Thumbs up!read more
Imran K.
1619214409
Sunnyside is quick! Grab your stuff and go! Best customer service experience as always! If you think you pay too much... in taxes you’ll definitely save time because rarely ever is there a line at Sunnyside Schaumburg. Special shout out to Josh ! And all his team for making a 0 hassle experience when picking up these beautiful Budz!read more
Tim W S.
1618712256
Sunnyside Lakeview Good/Bad from someone who's gone here since legalizationGood:- Customer Service is excellent.... Never had a bad experience in that regard here ever.- I have never had a bad product here, though I only ever get edibles; so I'm biased towards that- Security here is great and is very personable- The branding here is top notch. Same goes with the website with how nicely it's designed/easy to use- Incredibly clean, it feels like entering a pharmacyBad:- Prices are way higher here for cannabis than other dispensaries in the city like Moca. If you're coming from another legal state, the prices may give you a small heart attack.- When they have sales, they typically only have the most expensive items in stock. Plus the sales are usually only for accessories, like bongs or mints- The branding is great, but I feel really uncomfortable carrying a bright orange bag with "Sunnyside" on it when heading home at night because of how obvious it is that you're carrying cannabis.- lines aren't too bad, assuming you come at the end of the day or on a weekday. When they're busy, expect to wait outside for over an hour without the line moving. It can get insane how slow it feels to wait.- They have two buildings: one on one side of the street, another on the otherside. I imagine it's because of the small amount of space they have to work with. The process can be confusing if it's your first time here though, and it really sucks if the weather is bad out (and you've already been waiting outside for half an hour). Bonus points when there's another line outside the second building.- Their selection is super tiny and is always changing. You'll never get what you want if you bought it here last time.Overall, it's where I always go, and the experience rocks, but high prices, low selection, and long lines can really kill it for me personally. Still would recommend for convenience if there aren't other options.read more
Bud D.
1617745471
My new favorite dispensary in the city. For the most part the staff is great. From the security to the cashier everyone... is polite and full of personality. HIGHLY recommend this place over the overpriced and underwhelming dispensary 33.read more
Kate S
1614902072
It's a gorgeous store that's done really well too create a new image around cannabis consumption. The store is clean,... modern, and super efficient. So the staff, including security, are incredibly friendly. It's a non judgmental place and staff members are helpful in answering any questions you have and finding the right product for you.read more
Kat R.
1612650335
I've never had a problem here. This is our (my boyfriend and I) go-to dispensary since moving to this side of the city.... They take the COVID protocols seriously and I've only waited in lines a handful of times. The only way to avoid those is to come in earlier as with anything else. Customer service is always great.read more
adamadamwoo789
1610477800
I come here every week and everyone at the Lakeview location is wonderful. Even the security is a hoot. Today, I had... to return a defective vape and everyone was super knowledgeable, helpful, and professional. Special thanks to the girl with the yellow mullet for helping me find a better replacement product.read more
Chris A.
1610393005
Very expensive compared to other states, but in Chicago they seem competitively priced. Other than that wish I could... just buy stuff in one place than having to go to one to confirm my receipt then the other to pick up the product. Other than that nice atmosphere, clean and professionalread more
Rick D.
1609712226
Placed an online order, which mentioned that I needed to arrive within 2 hours to guarantee my product, which is... reasonable. I got there about 20 minutes after ordering, and then spent about 40 minutes in line. Once I made it to the register I was told that other staff took my product to fill other orders. He explained that the manager was ignoring the online ordering process and instead swiping product from online orders to fill just in time requests. The staff person then told me that he disagreed with this policy, but there was nothing he could do about it. They were helpful and at least gave me a worse product to not leave empty handed. I expect better from Sunnyside in the future - honoring an online purchase I don't think is too much to ask.read more
Damon H.
1609435375
I've noticed a positive change in Sunnyside lately. It was a rough start opening in terms of long lines, but now it's... gotten faster. Product selection is good, but they do run out fast. Staff is very kind and helpful. But the process for buying weed is still long and the whole check in process is frustrating (but that's been the case at every dispensary in Chicago right now, Sunnyside does better than most)read more
Jared B.
1606098161
Let me first say the location is normally great:The staff are always friendly and seem happy and knowledgeable about... the product. The supply was iffy at the beginning of the year but is reliable and reasonably priced now. I'm in the medical line so always in and out no problems. I'm in there about once a week and really feel a connection with the employees.But the last two times I've been in there? I don't know what's up but there's a STRONG odor that can only be described as like a spoiled diaper. I don't know what the issue is, but if I had to wait in the recreational line I don't think I'd be able to stomach it. Hopefully they get it fixed soon.read more
Marti R.
1605895245
Great products, nice staff! However, I wish I didn’t have to wait in 2 separate lines. Other dispensaries it takes 5-10... min to get my online order but here it always takes longer, plus having to visit 2 buildings which makes no sense to me -Also on the website they only show the base price until you actually add the products to your cart and then they add the taxes. I wish I could see the total price BEFORE I add to my cart!I usually come here if the other dispensaries in my area don’t have what I’m looking for. Aka, a last resort.Anyway, keep on blazing ~ 💓read more
Courtney D.
1604653813
This place was amazing! It works how it's supposed to by law so those who complain about it take it up with the... government, two tabs for your weed and food. The selection on both menus were excellent and great choices for my gluten free friend; but the real star was the weed and atmosphere which are one in the same!read more
BlackPanther D.
1602887436
I go here because streets are dangerous and you could get hurt buying on the streets. My best store in the world.... Very cool guys in security.. it dont get any better than this and premium buds... premium strains. Photogenicread more
Alana S.
1602013579
I've had great experiences at Sunnyside. The staff is very friendly and helpful, and the products I've purchased are... top-of-the-line. Even when it's busy, the waiting area is organized and things move like a well-oiled machine. They are also doing a great job with COVID precautions. There is hand sanitizer everywhere, there are spots mapped out on the ground where to stand, everyone is properly wearing masks, and all doors I went through were either propped open or automatic, so you literally don't have to touch anything.read more
Bobby
1601839022
It is an extremely uncomfortable experience. There are multiple steps in order to even enter the building. 1st you must... order in advance, or no dice. Then they send you across the street to have your ID checked twice and to get your order number. Next you are told to exit and go across the street. Then you have to get ID’d again by security and again by someone right inside the door. Finally you enter another section where you must show ID one more time. having to show your ID to 5 different people at different check points where they even scan it and you still have to show it at the next step makes you feel like a criminal. Then the tax is EXTREME, they don’t take credit card, and the they charge you $3 to run your debit card. Not worth the hassle. Back to the old fashion way!!!read more
Brad L
1601357532
I don’t understand why this place has such negative reviews. The products are great, and the staff are the nicest and... most helpful dispensary staff I’ve seen in Chicago. Yeah the prices are high, but everything is more expensive in Lakeview. And yeah, the process of going from one location to the next is strange, but I’ve never felt it to be inconvenient. (I am a medical patient though.) My only recommendation would be that they should do scheduled times to pick up orders like MOCA does. But all in all, they’re a great dispensary.read more
Lisa L.
1600901290
Staff went out of her way to help me with all the products..Both products are amazing...love love love .. Definitely... going to buy some stock into this company.read more
Benjamin D.
1600480725
The 2 star review is because of the staff, without them it would be 1 star.overview:-joints being sold as "1 g" that... actually weigh 0.8 and have a .2 filter and paper.-all products that i have tried have been overpriced and way below the quality that i would expect from the "black market"there is no shortage they are price gouging-no quality control-not taking product photos (obviously not a good idea when youre trying to sell bad product)-having people wait inside together during a viral pandemic-requiring 4+ points of contact during a pandemicrest are covered below"prepare for disappointment" should be their motto. I'm not sure where to start but ill try my best. The first experience you have with Sunnyside is their online site, pretty simple and easy to use but lacking correct THC percentages, pictures (for obvious reasons that i will go into in this review), and if you're a returning customer you cant find your "loyalty" points online (can i afford what i want?).The very next part of your experience is to show up and wait in line (not sure if this has changed recently but the wait was inside with a bunch of people during a viral pandemic? how is this legal?) all for the process of checking your I.D once at the door and once again after you've gotten to the counter to get the receipt that basically says what you ordered on your phone on paper. After waiting you're asked to cross the street to go wait in a different line to which the goal is to check your I.D again. then you get inside, where they scan your I.D and wait in a smaller more indoor line . You are then allowed to enter. Once inside you get the counter, hand over your receipt and I.D ( 5 people who have had to stand within 2 ft and/or touch something I have touched at this point.) at which point your product is brought to the counter and has to be checked off by a manager before it can be sealed in a huge bright orange bag (that have more commonly become litter around the neighborhood than have served actual use as a bag) all for weed that has in my twenty or so experiences with Sunnyside been only once or twice (bought Aeriz and Grassroots not Cresco) the quality i expected while consistently leaving me feeling like I have been ripped off no matter how good it is (again 95% of the time I would have gotten better weed from the black market.) I'm not sure ill ever be able to trust Sunnyside or Cresco as they have consistently betrayed what I view to be moral business practices in an effort to increase profit despite the apparent harm it does to their clients and the community. Please exhaust any and all other options before choosing to spend your money here.read more
Noah W.
1600299678
Consistently have bad experiences at this dispenary. There are multiple other dispensaries that are more deserving of... patronage.It starts with the convoluted process of needing to go to a separate store to get a receipt (but not pay) to then walk across the street and go through the same process all over again.On multiple visits I have essentially been held up at both storefronts because they couldn't find an order. Additionally have placed an order online only to be told that the things I just ordered are no longer available even though they still exist on the website.What's the point of placing an order as a medical patient if it doesn't actually do anything? Still have to go to both storefronts, still are not guaranteed the thing you order, still have problems locating an order in the system (that may or may not exist in their inventory)read more
Emelin O.
1599967337
They don't tell you if you are a new medical card holder, you need the letter printed out.They Will deny you services... if you do not have the letter printed outread more
Jordan C.
1599839078
My only positive review is that they had black people behind the counter.
Benjamin D.
1599707925
The 2 star review is because of the staff, without them it would be 1 star. overview:joints being sold as "1 g" that... actually weigh 0.8 and have a .2 filter and paper.all products that i have tried have been overpriced and way below the quality that i would expect from the "black market" there is no shortage they are price gougingno quality controlnot taking product photos (obviously not a good idea when youre trying to sell bad product)having people wait inside together during a viral pandemicrequiring 4+ points of contact during a pandemicrest are covered below"prepare for disappointment" should be their motto. I'm not sure where to start but ill try my best. The first experience you have with Sunnyside is their online site, pretty simple and easy to use but lacking correct THC percentages, pictures (for obvious reasons that i will go into in this review), and if you're a returning customer you cant find your "loyalty" points online (can i afford what i want?). The very next part of your experience is to show up and wait in line (not sure if this has changed recently but the wait was inside with a bunch of people during a viral pandemic? how is this legal?) all for the process of checking your I.D once at the door and once again after you've gotten to the counter to get the receipt that basically says what you ordered on your phone on paper. After waiting you're asked to cross the street to go wait in a different line to which the goal is to check your I.D again. then you get inside, where they scan your I.D and wait in a smaller more indoor line . You are then allowed to enter. Once inside you get the counter, hand over your receipt and I.D ( 5 people who have had to stand within 2 ft and/or touch something I have touched at this point.) at which point your product is brought to the counter and has to be checked off by a manager before it can be sealed in a huge bright orange bag (that have more commonly become litter around the neighborhood than have served actual use as a bag) all for weed that has in my twenty or so experiences with Sunnyside been only once or twice (bought Aeriz and Grassroots not Cresco) the quality i expected while consistently leaving me feeling like I have been ripped off no matter how good it is (again 95% of the time I would have gotten better weed from the black market.) I'm not sure ill ever be able to trust Sunnyside or Cresco as they have consistently betrayed what I view to be moral business practices in an effort to increase profit despite the apparent harm it does to their clients and the community. Please exhaust any and all other options before choosing to spend your money here.read more
J M.
1599267603
I am very dissatisfied. I am a loyal customer across all locations . I have noticed that when placing an order online... thca % is considerably higher than is it when I get the actual product. I think I’m getting a product with say for example 26% thca then when I get the actual product and read the label it’s considerably lower like 17%. That is false advertisement and very misleading to customers. I questioned the sales rep about this. He agreed with me and said that it was a website issue. There was nothing he could do. Needless to say they didn’thave the product that I ordered so I just had to take whatever they had to best fit my needs. I left very disappointed and unsatisfied.read more
Mike S.
1599257168
Overall: Last resort if your guy is not around. Frustratingly slow, senselessly expensive (FU city of Chicago). ... However, quite nice to have a store around the corner. Staff is real friendly.Price per 1/8 is similar to market. Price per oz is 6x b/c you just buy 8x 1/8's. Wait times for picking up your order IMHO seamed excessive. I suspect Chicago is the reason they have 4 cops, check ID 3 times and don't do bulk pricing (1/2 = 4x 1/8). "we're out of that" - website not well in sync with stock levels >> vastly extends time at register, each time. Suggests their inventory system may be giving them trouble.read more
Ronnie A.
1598876513
Came from out of town to spend a long weekend with my bestie, we got there right at close; Audi and his coworker were... amazing! Very friendly, professional, and speedy. The staff in the dispensary, including the security guys at the doors, were also friendly, professional, and very knowledgeable. I think its a fun twist to have to go across the street to the actual dispensary after you check in with Audi, a little confusing at first, but fun in hindsight.read more
Kyle S.
1598740939
Be prepared to wait in line to wait in line to wait in line (sometimes outside in the sun) for Adult Use. I'm sure it's... different on a weekday, but I'm usually only able to make there within the timeframes on Fridays, Saturdays, and Sundays.For my most recent trip it was about 1 hour from getting in the first line to getting my product - which isn't too bad, but there's no communication on how long the wait is or prior knowledge if you're going to have to wait outside in the hot sun for 30 minutes.The staff in the waiting area across the street are usually pretty grouchy, but once you get to the actual dispensary, the security folks and staff are always in good spirits and generally very nice, communicative, and helpful!read more
Noe M.
1598450360
Every single time I have had great experiences here. Follow the steps and call ahead for instructions for orders. I am... a bit disappointed with the shifts in times of availability. However with high demand, unprecedented product, new product on the market, and new customers. It’s expected for these changes to occur. I hope that over time this will dissipate with consistent hours and products. High-ly recommendedread more
L H
1598413542
It’s pretty straight forward, place your order online, check-in across the road and collect from the dispensary (be... prepared to have your ID checked at least 5 times throughout the pick-up process). A bit costly now that’s at higher tax (as of July). Safe.read more
J M.
1598378140
Online ordering is amazing! No line no wait. Pick up and go. Same across all locations. Only thing that's a bummer is... that the reward points don't carry over to all their locations. I'm hoping one day soon they will.read more
Jose V.
1596766076
This is my least favorite dispensary in the city. I’m a medical patient and honestly have had a pretty terrible... experience every time I shopped here. First off, their process to check-in is super annoying. You have to go to one building to check in, then cross the street to get to their other building to get your product. Once inside, it is an absolute cluster of people. Social distancing is out the window as they try to cram in as many people as possible. Also, they clearly favor their rec customers. As a medical patient, I had to wait substantially longer to check out because they only had 2 registers for medical- but had 3 or 4 for rec? This is my medicine- and I shouldn’t have to wait longer than recreational customers. Their prices are incredibly high too. Do not recommend.read more
Craig G.
1596394310
Sunnyside in Uptown is Better that the one Downtown ( both are on Clark St.).just like the one downtown. You get your... order verified at one location then go across the street to pick up your purchase. At downtown Sunny Google told you to go to one location you have to go down a block and a half to another location to check in and then you do the same thing in reverse to pick up product (pot) lots of legwork.and this location gives you loyalty points which is Great!there's a parking lot next-door (big lot) things move fast so you could just park your car there in about 10 minutes or less you'll be done and out.both places have their pros and cons, But I can say "I do recommend Sunnyside dispensary uptown".Thank youread more
David
1596306330
It was my first time. The staff was great. They advised me about the products and made suggestions. The process was... very organized and the store is spotless. Very professional and friendly security staff. Don't forget to order online before going.read more
Brandy D.
1596302679
I absolutely love this place. I needed up her by accident. I used to go to D33, and I wish I never spent a dime... there.From day one at Sunnyside I was treated with respect, and kindness. From security, to the folks that check you in I am always greeted with a smile and a “how you doin”I had the pleasure of being taken care of by Tony today. He called me sir (I have short hair because it came in thin after chemo) and when I gave him a hard time he was adorable. It’s not your fault, Tony! I smiled the whole time. He also made me aware of the rewards balance I had, and helped me apply it. I’m not surprised, as all of your staff is as friendly as him!Sunnyside is amazing. Please know that the compassion you show for medical patients is absolutely top notch. I will never change dispensaries again. Thank you, Sunnyside!read more
Kyle M.
1596144415
Great place. I ordered online and immediately got to pick it up. No line or waiting almost at all. The place is really... clean and the staff are wonderfully nice in a genuine way. The selection is good too, there's something for whatever high you want to beread more
Molly R.
1596038139
As a first time buyer, I was a bit nervous about the whole process, especially taking COVID into consideration.... Everyone was unbelievably friendly and efficient. Thanks for all your hard work!read more
Archer M.
1595184659
Good dispensary. Visited during COVID and was pleasantly surprised with the ease of picking up an order. Kind of... weird that it's two different locations to pay and pick up.read more
Rabb Y.
1594844676
Huge fan of all the Sunnyside Dispensaries.I usually go to this one or Elmwood Park (depending who has shake to be... honest)This has a better selection in my opinion then Elmwood Parks but both are great.The staff here is extremely polite. Nice setup they have going. You go check in across the street and then proceed across the street again to pick up your product.Clean and organized.#TheNewPlugread more
Diana P.
1594120353
Tony was sooooo great at his job. So very helpful and sweet!! Hes a jewel!! And the reason i will return to Sunnyside... Cannabis Dispensary.. Thanks again Tony!!💚read more
Tiffany T.
1593987477
Nice place. Great selection with decent prices. Security guards are alright. Counter workers are fine. I've been here... twice so far, going back today for my third time. I also like that it's in walking distance of my place and their online ordering system. Very convenient.Edit: Originally rated this place five stars. They should really specify the dosage of each gummy as opposed to just putting a dosage on the site with no clarification. I purchased what I though were 25mg gummies, but they turned out to be 5 gummies @ 5mg/ each. I wouldn't have wasted my money had I known that. I'm pretty disappointed. Buyer beware, I guess.Also they've been out of pre-rolls for almost a week now and I've had to go all of the way to the River North location on Hubbard.Their queue system and order windows leaves a lot to be desired. Give the customer some feedback instead of just "The order window is closed now, please try again later." Tell them when the next window is open or put them on a waiting list and tell your web developer to refine the UX. If they can't do it, I'm taking on contracts right now and would love to improve the usability of your website. I'm adult use, I can't even imagine how frustrated the medicinal patients are.Finally, the vibe of their facilities is overtly corporate and it makes me a little uncomfortable. The phrase "How do you do, fellow Millennials?" comes to mind when I step foot in this place. And that's only if I can ignore the excessive security protocols they have in place.Until I start to see more positive reviews, I think I'm going to travel the extra distance to a different dispensary.read more
Melissa
1593875284
Very disappointed. I made an order online, drove a good bit and went through the whole process of waiting in line and... what not. First they couldn’t find my order, and asked if I was at the right place. Than when I was waiting I heard a woman complaining that they didn’t have what she ordered. They began to tell her it was a technical problem so they couldn’t do anything about it. She was not happy at all. It was my turn next and I knew I ordered the same thing. Turned out happened to me too. So I basically walked out. I understand the website sucked, but atleast compensate. I will not be returning.read more
Michelle N.
1593640645
Guys, this place is amazing. As a wife of someone that doesn't drink but will enjoy a recreational gummy... This place... is a new staple for our house. So efficient, in and out, very clean and professional. If you are new and wonder how it works (as I did) Order onlineThey text you when you can pick it up, Grab your slip in the nice (air-conditioned) waiting space across the street Take your slip across the street to the store side. Wait like 5 min in the actual line to get your stuff.Have your ID out and you will glide right through.read more
King M
1593540983
Horrible customer service, and I’m a med patient. I placed an online order at 11am. Went to pick up around 3/4, drove... 15 miles btw. I go inside, and was told by a heavy set dude that I have 0 grams available but they’ll work with me. Which in reality I never pass my limit, and had 30 grams available at the time. Then goes to grab my online order and told me there was nothing available and that it was sold out. Shady people doing shady business. I recommend elmwood any day over this location.read more
Melissa
1593301991
Very disappointed. I made an order online, drove a good bit and went through the whole process of waiting in line and... what not. When I was waiting I heard a woman complaining that they didn’t have what she ordered. They began to tell her it was a technical mistake so they couldn’t do anything about it. It was my turn next and I knew I ordered the same thing. Turned out happened to me too. So I basically walked out. I understand the website sucked, but atleast compensate. I will not be returning.read more
Ben M.
1593199845
If you like your pot buying experience to feel like a trip to the DMV, then Sunnyside is the place for you. You will... jump through hoop after hoop, wait up to 40 minutes (even though you've ordered ahead), have to show your ID at least 5 times, and IF you have the patience to make it up to the actual counter, there's no guarantee that they'll even have what you ordered! You'll pay out the nose for a sub-par product and leave feeling frustrated and cheated. Go anywhere else for your weed, this place is garbage.read more
Tiffany T.
1593184225
Nice place. Great selection with decent prices. Security guards are alright. Counter workers are fine. I've been here... twice so far, going back today for my third time. I also like that it's in walking distance of my place and their online ordering system. Very convenient.read more
Jake H.
1592266346
In my experience, it's pretty much impossible to reach someone either online or via phone. Doesn't matter if you're a... medical customer or not. Selection is generally limited and I have also received inaccurate orders before (was not able to confirm items before purchase). With a "no returns" policy even for unopened packaging, inaccuracy for online/pick up orders is not just disappointing but unacceptable, especially when there are competitors available. Despite having employees who appear to "double check" all purchases, it's pretty clear they are just going through the motions. Makes you wonder what other corners are being cut. I recommend you shop elsewhere.read more
Jan
1591239076
Recreational buyer here.Let me just start with saying first that I am not a fan of the selection at all as it's not my... vibe.I get it you are serving what is in demand. Anyway kudos for last 5 full months for the management and staff. Each obstacle thrown at you guys was figured out quick.Everyone I encounter in my 6 visits been pleasant, thank you.read more
Not a D.
1591133515
I waited 2 hours for the order confirmation, then I was told the wait for the actual waiting line will be 30 min, and... that the wait to pickup your product will just be one hour. 3 hours later you guys are closed and I haven't heard a word from anyone I understand things are busy and demand is high, but a little transparency would be nice. Tell me that you're not able to fulfill my order and come back tomorrow, or be straight up and tell me it probably won't happened today.Waste of timeread more
Zion I.
1591003141
My best store in the world. Very cool guys in security.. it dont get any better than this and premium buds... premium... strains. Photogenicread more
jonathon F.
1590795619
Without a doubt the absolutely worst dispensary experience I have ever had and I have visited here 10+ times since the... beginning of 2020. Their counter reps aren’t even the slightest bit hospitable or friendly; security staff is fantastic and always pleasant, but the actual Sunnyside employees make it profoundly evident that they either A) do not want to be there or that B) you are an utter annoyance to them. Let alone dispensary’s; this is quite possibly the worst experience I’ve been a part of as a consumer. Yet I continue to give them my money; they shouldn’t be surprised once the IL market opens up much more than it already is - they will be losing customers in a mass exodus. At the very least, you should be pleasant and respectful to your customers; even more so when you charge ABSURD prices.read more
Not a D.
1590554471
I waited 2 hours for the order confirmation, then I was told the wait for the actual waiting line will be 30 min, and... that the wait to pickup your product will just be one hour. 3 hours later you guys are closed and I haven't heard a word from anyone I understand things are busy and demand is high, but a little transparency would be nice. Tell me that you're not able to fulfill my order and come back tomorrow, or be straight up and tell me it probably won't happened today.Waste of timeread more
DOWPete
1590415041
As a recreational user, sometimes difficult to make a purchase online for pickup. However, Sunnyside offers 55+ buyers... special hours. From 10-12 daily. First, place your order from East location and cross the street for fullfilment. Waiting time averages 45mins start to finish. Cresco Labs, the parent company has excellent products.read more
Charles
1590280603
They have a pretty decent process down. Everyone complaining about the wait, deal with it. All of this cannabis stuff... is new to IL thus the higher demand. I’d recommend they reduce the number of orders though just to help with the crowding.read more
Not a D.
1590112802
I waited 2 hours for the order confirmation, then I was told the wait for the actual waiting line will be 30 min, and... that the wait to pickup your product will just be one hour. 3 hours later you guys are closed and I haven't heard a word from anyone I understand things are busy and demand is high, but a little transparency would be nice. Tell me that you're not able to fulfill my order and come back tomorrow, or be straight up and tell me it probably won't happened today.Waste of timeread more
Crystina B.
1587656186
This place is a little disorganized, but I could have handled that if I felt at all safe going there. People in line... had masks, but none of the workers inside did, or if they did, they were wearing them improperly under the nose. The spaces inside are very small, and for a store that sells to chronically ill people and who allegedly cares for their employees, they should be doing better to protect everyone. Masks only work if everyone wears them. I will not go back, and if you're concerned about being exposed, you shouldn't go there eitherread more
Steve T.
1587305124
I would give them no stars if possible. Website states orders must be placed online before you arrive due to the corona... situation. For 3 days I have items in my cart and checking the website every 30 minutes all the site says is that the online order window is closed but you can add items to the cart. Waited 2 days, never able to check out. Send an email to their customer service and I get back a copy and paste email stating that if I cannot check out by the end of the weekend to send them another email. For what I don’t know as I am sure they would not do anything about it. Been to Cali, Vegas, Colorado all those states do it significantly better than this place and in Illinois. There prices here are also more than normal street prices, which is not the case in the other states listed above. Brought my business to another shop and they were able to assist me in a timely fashion. And by my surprise that place had 4.8’stars. I can under stand why this place has 3 stars. Should be less than that. Tried calling them no answer either.read more
Adam Z.
1582835951
Don’t believe the negativity online, because people only post the poor experiences. Today they told me a wait of an... hour and I was out in less than half of that. Fast, friendly and efficient. Keep your expectations realistic and you won’t be disappointed.read more
Sarah M.
1581947638
We arrived for the first time and the outside security guards were a bit brash (like, sorry your job is to tell people... the same thing over and over, but you chose this life!). They use Aurelio's as a waiting area, we were directed there. The people inside were much more pleasant. We waited about 30 minutes but were told it would be 1.5 hours, so that's good crowd management. Menu is a bit limited but that's understandable when this is how you get products. You have to make it simple. Hopefully they will have more options when the process is better. Cresco is their supplier so everything is over-packaged (and you pay for that!) but high quality. Overall, wold go back. Maybe not during baseball season tho.read more
Korawri B.
1581358131
Tried to go for the second time yesterday, unsuccessfully, at around 5pm - we weren't upset since we were kind of... expecting long lines or out of stock inventory BUT, unprompted, an employee saw that we were turned away by security and stopped to talk to us about the best available times to come by and gave us information about what they had in stock.He was incredibly friendly, professional and helpful. We will try again soon, it's clear that you've got a good thing going with employees who genuinely care about their customers.read more
Oren H
1579459305
The ppl are great. Execution was good given the huge restrictions they’re working with. But I will not be returning... until they get supply sorted out. The $77 eighth I got was minuscule. I’ll give them the benefit of the doubt that it weighed but it was basically a $40 transaction on the black market. That’s what I can’t get past - the value I lost by shopping there (not to mention the 3+ hours in line). But I wanted to be a part of this historic moment. Maybe in a year or two things will be much better. Hopefully sooner. I saw that in Colorado they have $20 eighths (pretax).read more
David M.
1579129248
18 dlr joints.
David M.
1579129232
18 dlr joints.
Gabriel T.
1579030517
First of all, we didn't mind about the waiting time and place at all.But instead we got twice extra pre-rolled than... we asked for and added to that it was the wrong type of flower, we got "haze" instead of hybrid.I called her out about the quantity already, all she did was shrugged and put the orders inside the bag anyway. We found out later about the wrong type because the bag was already quickly "stapled".So this means it could have happened to the non-recreational, people with actual needs and would get the wrong medication.PS. Check your orders before passing the first door or as fast as you can.This is unacceptable with people trusts in their hands.read more
Connor S.
1578366472
this place is fantastic! my girl and i waited for about 7 hours just to get in for recreational, but the staff was... extremely fun and nice! they gave out so many free snacks and the people in line were all really friendly! the wait surprisingly didn’t feel that long, and it was definitely worth it! i love their products and i will definitely come here again sometime.read more
Mike N.
1578190623
Great experience. Went here opening weekend and the line was long, but their security staff is great. The people from... the shop brought us food and drink which was really appreciated by everyone. The staffers were really friendly and social and helped make an otherwise stressful situation like being in line that long not so bad. A+ all around.read more
Shannon O.
1578167281
Okay so the Sunnyside staff did an AMAZING job with the crowds for recreational. They rented an extra space across from... the dispensary for people to wait inside to get out of the cold. They came around with hand warmers, water, oranges, hot dogs, trail mix, etc. This is hard for any company to manage and they did as much as they could to keep things moving and people happy!! HIGHLY recommend!!!read more
Stefan O.
1578132279
What a great experience! Even with the whole 4 hour wait it was absolutely worth it. To make sure we’re ok the staff... was handing out hot dogs, water and candy while waiting. Perfectly organized and the staff is amazing so well informed. Definitely my to go dispensaryread more
C S
1578101717
I arrived around 4:30, waited about an hour and a half outside to get into a room with a huge line still in front of... me. There, we were told that we could only get a gram of flower (which I understand, but still) AND that it would "probably" be "about two hours" before we could get to the actual dispensary. It was all very smoothly run and everyone was nice but it would probably have been a good thing if they'd told us about the purchase limits and additional wait BEFORE we'd spent so long waiting outside. My advice is, wait a few months before stopping in unless you have time to kill. And pack a lunch. (Also, I later learned people who’d arrived before me were turned away after waiting a further 2 hours or so....)read more
C S
1578059246
I arrived around 4:30 and waited about an hour and a half outside to get into a room with more of a line still in front... of me. This is where we were told that we could only get a gram of flower at this stage (which I understand, but still) AND that it would "probably" be "about two hours" before we could get to the actual dispensary. It was all very smoothly run and everyone was nice but it would probably have been a good thing if they'd told us about the purchase limits and additional wait BEFORE we'd spent so long waiting outside. So, my advice is, wait for a few months before stopping in unless you have lots of free time. And pack a lunch.read more
T G.
1578038993
My first experience was on Jan 1st. I joined the line and was one of the first 200 customers. I was very impressed with... how well organized, prepared, and staffed they were given the circumstances. During our 40 min wait outside staff handed out free hand warmers in below freezing temps, and t shirts. Once inside the borrowed space next to the dispensary people in line were offered free coffee, hot chocolate, and pastries. The order form and copies of the menu were handed out and people were available to ask questions about the products and the ordering process. Although most people waited about 3 hours and in some cases even more the entire experience was overall manageable and not unbearable. Once inside the dispensary the guards scanning IDs were very polite and respectful. The cashiers were very friendly and helpful. Some items were already out of stock after only being open 3 hours but the suggested alternatives were just as good. The service was way above expectations given the chaos of being the first day and the volume of people who showed up. The price was fair compared to other dispensaries. Last but not least I’ve only been able to try the black cherry chocolate bar and it was very very good.read more
C S
1578018817
I arrived around 4:30 and waited about an hour and a half outside to get into a room with more of a line still in front... of me. This is where we were told that we could only get a gram of flower at this stage (which I understand, but still) AND that it would "probably" be "about two hours" before we could get to the actual dispensary. It was all very smoothly run and everyone was nice but it would probably have been a good thing if they'd told us about the purchase limits and additional wait BEFORE we'd spent so long waiting outside. So, my advice is, wait for a few months before stopping in unless you have lots of free time. And pack a lunch.As someone who owns stock in Cresco, I do intend to mention this in a letter to the corporation.read more
Conor M.
1577763128
Best dispo in the city, hands down. Friendly staff and carefully picked product selection to optimize wellness. Gotta... love the aesthetic of the place too. Very cozyread more
jorge G.
1576950141
They used to have great selection of flower and good prices. Now only a few to choose from and only like 2 or 3 1/8’s.... Rest are one grams and very expensive. You get 2 stars because I like the people that work there they are very nice. If it doesn’t get better soon there will be many more shops to choose from.read more
Robert Daryl Y.
1576614075
You should really let your customers know you are closed during normal business hours aside from a piece of paper on... the front door. Hugely inconvenient and just sloppy business. Changing dispensaries today.read more
Brent L.
1574722428
I'm becoming less enamored with this place. The selection of products is going down and they no longer sell flower in... anything bigger than 1/8's which means I don't buy flower from them at all anymore. Discounts seem to have been totally eliminated, both the $25 rebate for every $500 spent and no more discounts on on-line orders, which is no great loss as the on-line menu rarely matches what's actually on hand, so I'm about ready to give that up; it's not faster, easier or cheaper for me, so why bother? I'm in the market for a new dispo, tbh.read more
Bethany H.
1573144942
questions about their facility go completely unanswered via email. Can't switch if you won't converse with clients!
Juan O.
1568995485
Prices continue to rise and they removed online discounting which was enough to offset the cost when you spent enough.... The staff is friendly and understanding, but the atmosphere always seems depressing compared to months before. I hope good changes are made soon.read more
Anais C.
1568682493
They have amazing variety and huge selection in comparison to other menus I looked at when originally considering my... dispensary. When I first started going there I would've rated it a 5; the staff were super personable and they regularly had great specials that always had me coming back. Now, the staff has completely changed and the specials aren't as good. Small free samples are a thing of the past and the items I liked are less available. It doesn't have as inviting of an atmosphere as it once had, and I'm not sure I can put my finger on one single thing. It's still good, but not the same medmar I once loved.read more
