The Herbal Care Center Recreational & Medical Marijuana Dispensary

The Herbal Care Center Marijuana Dispensary in Chicago, IL

1301 S Western Ave
Chicago, IL 60608

Hours of Operation:

Sun-Mon: 10am-3pm
Tue-Sat: 10am-8pm

Payment Methods:

Cash Only
ATM Available On Site

MEDICAL | RECREATIONAL DISPENSARY

Adult Use – The Herbal Care Center is a marijuana dispensary location open at 1301 S Western Ave in Chicago, IL 60608.

The Herbal Care Center dispensary menu products are available for adult recreational use for people 21 years of age and for Illinois MMJ Patients diagnosed with a Qualifying Condition that received an Illinois MedCard from a Certified MMJ Doctor.

Please enjoy products from this cannabis store responsibly!

The Herbal Care Center Dispensary Products

The Herbal Care Center medical and recreational menu products have not been uploaded. Please contact us to add your menu and update your page.

What People Are Saying

Erin Ptacek
Erin P.
12:03 08 Aug 20
Not sure what happened, but I asked for three specific strains and got none of them, despite hearing my order repeated back to me. Still got good products, just mostly stuff I already have. If you use the ATM, don’t walk away immediately. I got to see the account balance of the person who used it before me. Altogether, kind of an awkward experience.read more
Walter Dominiquez
Walter D.
21:01 07 Aug 20
So far the staff and range of products are okay. Please keep in mind this is not the west coast, there is no sample room or jars of weed to pick out from. You choose a time online and simply show up. Also do understand that this is a state that is in the 1st year of the recreational program, so tax is a thing. Bring yourself about $85 from your bank so that you're not getting double charged from the on-site 🏧 My only complaint is the containment of their Live resin concentrates which is a premium concentrate form that is extracted while cold/frozen, they are to be refrigerated to maintain proper form & potency however for some reason they keep their inventory for that product at room temperature which is a big no no in the industry. Tried reaching out to them to see what they had to say about it & they didn't seem to care.read more
Peter Goldman
Peter G.
14:59 06 Aug 20
Awesome place! Best dispensary in the city! Always have the most product and the best deals-especially for medical. Shout out to my man Zach! An exceptional budtender and an even better person. He hooked it up PHAT. Check out the strawberry cough 😉read more
Alejandra Montoya
Alejandra M.
20:54 05 Aug 20
This was my first time going to a dispensary and I only have great things to discuss. The person working with me was David Santoyo and he took his time to explain many products to me as well as giving recommendations which turned out to be amazing. I hope he is the next person to work with me in the future. The facility was clean and well mapped out for people to be spaced apart. gr8 timeread more
Mike Reinders
Mike R.
23:52 30 Jul 20
Nice big place! Reminiscent of the better stores out west. Tons of selection and very helpful people. Would only suggest more and better bike parking.read more
Anthony Hernandez
Anthony H.
16:41 20 Jul 20
This was the first cannabis store that I visited in Illinois. (Have been in stores in WA, CA, CO). All of the staff and security were friendly and helpful. In and out in 5 minutes. Cash only but there is an ATM inside. There wasn't the biggest pre-roll selection but I understand that with the pandemic going on there will be a spike in numbers of people visiting therefore limited goods. Will be visiting again. Oh and online reservations are required for recreational which was very easy to do.read more
jazmin alquisira
jazmin A.
15:27 19 Jul 20
Mark Anthony was the one helping me out , he was very helpful full of good vibes! He helped me on the things I was looking for. I'm enjoying the edibles. Thank you will be coming back soon.read more
zomgzomgzomg zomg
zomgzomgzomg Z.
01:41 19 Jul 20
My friend behind the counter was very knowledgeable about the products, and made the whole experience fun.... More fun than any other location I've been to in Illinois so far! Most places felt so cold and clinical, whereas THC was sort of fun! Not as relaxed as it is out in California, but definitely the closest I've seen so far, and I've been to 5 other locations across Illinois. The wait to get in was less than a few minutes, and all covid-related precautions were followed, so nothing to worry about there. I will DEFINITELY revisit this location again. My only complaint is that they were out of stock on a couple things I wanted, but I understand, can't be made that lots of other folks gotta get blazed, too!read more
Skylar Easson
Skylar E.
14:28 14 Jul 20
I had a great experience at this store. I waited a total of probably 5 minutes before placing my order, and the man who rang me up was very knowledgeable and kind. I got everything I wanted.Sometimes they don’t sell flower for recreational use, but that’s just how it is sometimes. Illinois is still figuring it out!!Would definitely go again!read more
Katrina Payton
Katrina P.
13:58 12 Jul 20
My first experience here was excellent! The bathroom s are right in the front as you walk in. The staff are very polite, helpful, and professional; and the process is very efficient. TIP TO ALL: Call and check what their recreational choices are before you arrive, sometimes they sell out of the stuff advertised online.read more
luis zermeno
luis Z.
00:48 12 Jul 20
It's all about the people, that's what makes this place special. Very knowledgeable and friendly faces. whenever they have specials, they are sure to remind you about the savings available. product selection has not been the greatest, yet i am sure that will get better with time. love the loyalty point system! they have my business for sure.read more
Ruth Huerta
Ruth H.
14:55 07 Jul 20
Best affordable products and customer service. I only gave it 3 stars because they need a better system for recreational patients. The security guard made us wait outside for almost an hour and totally forgot about us. I had to ask him 2x about my appointment but he just brushed me off. Expect to be extra late to your appointment!read more
Kay Dee
Kay D.
15:38 06 Jul 20
Smooth process! From the online scheduling to checkout. Super helpful and friendly staff. Plenty of checkout lines. And rec menu online differs from what’s available in store, so don’t get discouraged.Lastly, parking is awkward. You can only enter off of Western, and it can be hard to cross inbound traffic. I think there’s a gravel lot on the other side that people were parking in, but I like paved lots!read more
Jori Wallace
Jori W.
17:58 05 Jul 20
Great place, the staff is pretty friendly! This is the second time I’ve gone with my friend. Prepare to pay an arm and leg for the taxes though. LOLI’d recommend this place.read more
jon luke petillon
jon luke P.
21:33 02 Jul 20
There’s no point in scheduling appointments you have no plans to honor. And if you are not going to even attempt to honor them, you could maybe not act like you have a monopoly, or authority that makes it appropriate to blow people off. That was disheartening. I’m not here for fun and I just rearranged my day yet again for no reason.read more
Daniel Antunez
Daniel A.
20:02 15 May 20
It was my 1st time going to the Herbal Care Center and it was a quick whole new experience for me. I did my research before I went to make a quick purchase because of the limited time policy that they have due to the pandemic. But by that little time I was in the dispensary showed me how professional and courteous all the employees are. It was a great quick experience for me. Will definitely be making a return in the near future. Keep up the great work.read more
Ednamarie Ramire
Ednamarie R.
23:34 01 May 20
As a medical patient it is very important that the dispensary meet my needs. My dispensary was really good but I must say this dispensary tops it! It's a whole different experience! From the moment you walk in. Allen was really helpful on changing dispensaries, registering process, and he even gave me royalty treatment because I was really concern about the change. But since I have spoken with Eddie before he was kind enough to get him. Eddie is really knowledgeable and patient! Really good deals and dispensary. So glad I made the change.read more
Kay O.
Kay O.
22:09 28 Apr 20
I absolutely love this place! The customer service is great; everyone is so nice here! It has also been the most organized with the influx of people since weed's legalization. Before the stay-at-home order was enacted, the lines moved very fast and the energy there was always great. Now they have an appointment system for recreational users, and I love it more. You can be in and out in less than 10 min. Highly recommend this place!read more
Szekely Zsolt
Szekely Z.
18:24 28 Apr 20
Beautiful facility. Easy check-in. Friendly staff. I am disappointed by their recreational appointment process. I checked the recreational menu of what items are available and made a reservation for the next day at 1pm. I get there and once I am in, it turns out they are out of stock. It would be nice if you notified your customers or perhaps allowed to set aside items when making the reservation. I was told that around Friday they would restock and should make a reservation... no reservation for Friday.read more
Threy Threy
Threy T.
21:50 25 Apr 20
What a great experience. Upon calling to ask about products, Allan was very patient and helpful with his product knowledge. I was happy to then be helped later by Michael H, who was just as helpful. Shout out to Anthony and Michael M for running a tight ship!read more
Ryan Davis
Ryan D.
22:12 20 Apr 20
This is a very well run establishment. Great customer service! Any questions you have they have the answer. Product quality is the best from all the dispensaries I have tried. Consistent with stock as well. Thank you soo much to everyone who works at The Herbal Care Center! Happy 4/20read more
Colleen Stein
Colleen S.
20:51 16 Apr 20
Herbal Care Center is the best in Illinois! My son is a medical cannabis patient who is complex to treat. He has a G-tube so the only means of treatment is via liquids or patches. The knowledge and expertise of the staff and familiarity of available and appropriate products is impressive to say the least. The personalized customer service we receive is simply outstanding. Additionally, since the industry has been opened up to recreational use, they have continued to prioritize their medically dependent clients-even going to the extent of creating a separate entrance for them. We do not live close, but believe the added travel is far outweighed by overall experience.read more
Daniel Antunez
Daniel A.
17:01 15 Apr 20
It was my 1st time going to the Herbal Care Center and it was a quick whole new experience for me. I did my research before I went to make a quick purchase because of the limited time policy that they have due to the pandemic. But by that little time I was in the dispensary showed me how professional and courteous all the employees are. It was a great quick experiences for me. Will definitely be making a return in the near future. Keep up the great work.read more
johneinsele
johneinsele
21:56 18 Mar 20
Herbal Care Center is awesome. The staff is friendly and helpful especially to someone like me who is a newbie to all the variety’s available. Today Michael H helped me and his knowledge on strains and products he recommended for me was beyond. Thanks Michael I will be back soon!!!read more
Kyle Dunn
Kyle D.
02:40 14 Mar 20
What a place, I just recently registered as a medical cannabis patient and they made the first time experience fast but awesome. There was about 60 people waiting for rec. But I was brought right up and sent to a line where it was for medical only. Medical has their own stock separate from recreational (which is awesome) anyway the person who helped me was so informative and knew her stuff, granted she did work fast, luckily I kinda knew what I wanted before I came in. And she gave me a 20$ off first timer coupon. Which was awesome because it was practically paying for the preroll I got. I also get loyalty points for every $50 dollars i spend i get 1 point so i left with about 2.5 loyalty points. Just love the place. Glad i picked them. They really are as good as they say. Lol.read more
Claire Dee
Claire D.
03:26 04 Mar 20
Best rec dispensary in Chicago! I’ve been to several now and This place is definitely the best in Chicago! The brothers, at least I think they’re brothers(Berny and Chris) are the best! Made my rec visit funny and informative! Can’t wait to come back! Thank you THC!read more
Cylia Reyes
Cylia R.
16:23 02 Mar 20
First time going as a caregiver to a patient. The center was so helpful and well managed. Staff where awesome. There was an incident with another medical patient behind us was rude and wasn't patient we where asking questions. But our lovely specialist defended us and made us feel comfortable. Thank you Allison. She was very professional and helpful.read more
Shannon Marie
Shannon M.
21:25 29 Feb 20
Line was to be expected, but moved along well. The staff was very helpful and informative. Cute and discrete bag to carry your goodies in. They did have senior discount.read more
Ismael Sanchez
Ismael S.
18:23 22 Feb 20
As a new medical patient it has been a pleasurable experience coming to the THC center. The level of attention and expertise that the bud tenders have is unmatched! Make thc center your first dispensary, you won’t regret it.read more
Jasper Lavrinovich
Jasper L.
18:01 17 Feb 20
been a patient here for a year and they really don't care about helping the people who need it anymore... legalization has ruined their customer service. patients shouldn't feel like they can't ask questions about products they're spending hundreds of dollars on.also menu is NEVER accurate! online or in store you always have to ask them to get stuff from the back.positive reviews are from people who get 20 dollars off their purchase for leaving 5 starsread more
Alpha Bruton
Alpha B.
23:07 06 Jan 20
This is Jan 2020 and I'm a regular at THC Center. Since the legalization of recreation e, I'm enjoying this VIP status. Especially the unanticipated shortage and I can still pickup. No matter the lines the budtenders are always courteously and professionally. It has made my purchases and visits less intimidating , the consultants have been helpful when I bring or refer new clients. When products are faulty they reimburse and or replace products without question. I don't have disposable income so I don't need any problems with my pens, which is my preferred.read more
Adrian Speyrer
Adrian S.
18:04 02 Jan 20
Large range of products. Wasn’t able to purchase flower as a rec user. Well maintained facilities. My particular budtender was not particularly knowledgeable or helpful, unfortunately. He didn’t prescribe accurate strain information or accurate suggestions. Perhaps he was newer, so, not a huge concern. Overall, a good experience.read more
Robert Avila
Robert A.
02:29 02 Jan 20
A beautiful, welcoming environment that recognizes patients and [as of 1/1/20] recreational users with equal respect and professionalism. Learning resources throughout the joint *pun intended*, and display cases as far as the eye can see. No-shame, zero-intimidation about the checkout+buying process, purely helpful & eager employee team. Waiting lines, along with the transaction flow, were all nicely streamlined; even on the BUSIEST day thus far (adult-use debut)! They really do have the best selection and a varied price point for any need-taste-or budget. You owe it to yourself to naturally treat what ails 'ya. In a nutshell: Cannabis shop centrally located for a wondrous/contemporary city's clienteleread more
Beatryx Alanu
Beatryx A.
23:06 01 Jan 20
I haven't even been inside yet and I am already in love with this place! Today is the first day of recreational and they went above and beyond to set up a free valet service! Not only that but the valet people were SUPER sweet and went above and beyond to talk to me super nice about what they did and didn't have. I called later to ask some questions about their inventory and restock, questions I'm sure they had answered a million times already today and during a rush where the line was litteraly over a block long, and still the lady I spoke with was SUPER sweet and calm and took time to answer my questions in way more details than I expected. I'm super excited to get a chance to buy from them soon!read more
noah stein
noah S.
19:11 14 Dec 19
Absolutely geared towards medicinal. Absolutely Key!!!!Incredible selection. Great website and online menu.Incredibly helpful, responsive, and knowledgeable staff.read more
Andrea Honigsblum
Andrea H.
00:51 08 Dec 19
Michael H is fantastic! He is so knowledgeable about the products and really listens to the customer’s needs. I had been in a few times and hadn’t really found what worked for me until he really spent a lot of time with me at my last visit. I felt he totally understood what I was looking for and made great recommendations that have made a significant improvement in my quality of life. He was able to explain the mechanism of action on multiple levels, scientifically and in layman’s terms. He is a huge asset to your dispensary and his coworkers all agree that he is one of a kind. Thank you for taking so much pride in your work.read more
Trevor
Trevor
02:49 05 Dec 19
I recently met an employee a few weeks back who recommended this place to me, I was asking him about all the laws and regulations put into place after January first and I must say he put my mind more at ease after his amazing explanation. I can't wait to check this place out!read more
Patrice L Brooks
Patrice L B.
16:49 23 Nov 19
My first experience was wonderful. Eduardo was very helpful, patient and informative. He did not rush me and answered all of my questions and I had plenty. Thank you THC Center for making my first experience pleasurable.read more
Taniesha Prentice
Taniesha P.
17:29 02 Aug 19
I love The Herbal Care Center!!!! I mean who wouldn’t. Always great customer service. The staff knows the product well and gives awesome suggestions.My only complaint is turning into the parking lot. But they can’t do anything about that. So no complaints! 😊Check them out, you’ll love them as much as I do!read more
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