Staff is friendly, product is too expensive! deals are getting more expensive. The ordering system is quirky and... doesn’t always give you the right price meaning when you get there you’ll be paying more than expected. We desperately need more dispensary’s close to bring prices down in the area.read more
Absolutely charming staff. I would rate ten stars if I could. A wonderful, welcoming, safe atmosphere!
Bait and switch pricing. Allow you to order online with discounts but will not honor discounts when you pick up your... order. Then charge you full price. This has happened to me twice.read more
Very friendly and helpful staff! One of the best dispensaries I've been to! Staff is very knowledgeable and will help... you find what's best for you.read more
I love this place! Better prices and less waiting time than surrounding dispensaries! Not to mention that the staff is... absolutely amazing!!! They're always very welcoming and helpful at finding you the best deal for your taste!10/10 definitely recommend!!!read more
Amazing product! Amazing workers! Friendly. Nice. Timley manner. Over all very well!!!
Good selection and well kept building, but there was this worker who wouldn’t stop talking about Ted Cruz. It was... getting sort of ridiculous. Pretty good prices tooread more
Been with these guys since their beginning and it's awesome!All the employees are amazing and extremely helpful!
Wondering place to shop. Staff is great so nice to customers and has great incentives. So much nicer then maribis in... Springfield. Maribis do not treat their customers good. Bad staff. Would never go to Maribis again.read more
Staff was great. Good atmosphere. Just a tourist testing local goods. Was not disappointed 😀 😍 🤩
I'm leaving a five star review for your employee Bree for the simple fact is,She's cool,kind, respectful and... knowledgeabl about what's going on with my orders and the product. She's definitely a keeper for the windy city dispensary and should be prompted! . Good job Bree. Keep up the good work! Fron SCOTT SMITH!read more
Best dispensary around this area for sure!! Love the prices, always some sort of sweet deal and bud tenders always go... above and beyond! 💚read more
We have always enjoying going to Windy City before was called Windy City. The medical has always been helpful and... people the knowledgeable of the product.read more
Love this store! Plane and simple, they know there products an how to get you what your lokking for. I will continue to... return for many more purchasesread more
The staff are excellent. Always kind & warm. They've provided the best experience within the cannabis industry I've... found. Knowledgeable and always glad to see you. Oh and the cannabis is supreme too🤌read more
The people that work here are super nice and very helpful!! They went out of their way to help a first timer. I was a... little disappointed that everything was done on a computer and you can't see what you are buying before hand. Otherwise a very interesting experience.read more
My first experience at Windy City in Litchfield was excellent. The staff greeted us promptly and were very friendly. A... staff member stood nearby while we placed our order on the tablets. She allowed us privacy but made sure we knew she was there to help if we needed it. There was no rush from the staff and the checkout process was very easy. Not exactly picture perfect on the outside, but don’t judge a book by it’s cover because Windy City in Litchfield provides a very welcoming atmosphere. They also have a loyalty program & daily promotions! Overall, Couldn’t ask for a better experience!read more
First visit, great experience! Staff is extremely helpful and courteous. Everything explained in easy to understand... terminology. Great rewards programming! We'll certainly return!read more
Very knowledgeable, friendly and helpful staff. This might be a smaller dispensary but don't judge the place by the... size of the building. They have a excellent variety of products and are very knowledgeable about them. Definitely top notch staff and facility.read more
It has been and continues to be , all the way around a Great Experience !!The Staff is always friendly and more than... happy to answer whatever questions you have .. I, Highly recommend ..🙂🙂read more
Incredible staff, quality products. I will always chose windy city, especially for the 4 star customer service. I want... to give special mention to Jennifer at t j.g e Litchfield store. Shes definitely an asset to the ckmpany.read more
Helpful staff and a wide variety in inventory. Can't beat the prices and points system. Definitely recommend.
It was my first visit, but won't be my last. Customer service was great. Everyone seemed happy to help and answer any... questions I had.read more
Insanely friendly staff, the parking lot could be filled to the brim and these people will get you right in lightning... fast time. Unfortunately as per the law in Illinois right now they are unable to display product on shelving in store but they do an amazing job of making sure you get exactly what you are looking for and their deals are quite nice. Can't recommend enough!read more
Love coming to this dispensary! Great selection of products and even better customer service!
Staff was extremely kind and knowledgeable. This location is close to home and i love the deals & specials they always... have going on. Only reason for not giving 5 stars is the prices are still on the “high” side but i’m sure that’ll come down in due time like Colorado or Washington.read more
Was an out of state customer. Super nice staff and informative. Tax is not included in online final price, highly... recommend picking what you want online so you don't feel rushedread more
The employees are so so amazing and helpful! Everyone always has a smile and a kind greeting for you! Highly recommend... visiting them!read more
Super friendly people. Always willing to help out when they can. Love going with each pay check lol.
If I could rate 0 stars I would. Bought a product and on the receipt it tells you to contact their support team if you... have issues with the product well guess what....after spending 65.88 in loyalty points and another $15 in cash I am told that I cannot be reimbursed in any way because the team at the store says the product was fine when they didn't test it IN STORE to actually see if it in fact worked fine. Wouldn't recommend this store to anyone and I won't anymore!read more
Good customer service, knowledgeable staff. The flower has always been fresh and tastes good. Love the incentives.... Haven't had any problems yet!read more
This is my favorite dispensary in Illinois. Great selection of high quality flowers and extracts, shake and edibles.... The best part is the small town friendly vibes and quick service we all enjoy.I would highly recommend this location after visiting both Collinsville and Springfield. Hands down.read more
Nice people and great place. at most of the times they have okay flower. Anything good is gone within a couple... days.most rythm jars almost always seem like they have been opened and sticker reattached.one extract i got that was one sale was dried up and almost a year old. Always a good experience tho.read more
Absolutely disgusting company. No regard to medical discrimination laws. I strongly suggest going to Ascend or any... other company. Ascend cares about their customers. I have chronic obstructive pulmonary disorder. Specifically exempt to mask mandates. A company refuses me service because my oxygen levels are low enough I cannot wear a face mask at risk if my health. I guess they only care about their health customer base. Screw the people that have health problems. They aren't valued customers.read more
I love this dispensary. The staff is great(super friendly and knowledgeable and great at advising/educating). Always... in and out with small to no wait. And the best part is they have the best prices and incentives then any dispensary I have been too. You guys rock! Keep it up. 😁read more
First time in was a bit of a mess. On my part not theirs 😂 not knowing my card needed a chip to be used and atm... not wanting to cooperate with me. The Windy City team made up for my stress with a free t shirt. Small things can make a day switch from bad to good. So thank you. As for the quality and product it has not disappointed as long as you buy what you like and you know what you like. Or a buy and try works too but just be open minded not all brands are the same. I like the atmosphere the place gives off and the welcoming vibe the employees give.read more
Amazing customer service & even better products! The people that work here are truly awesome & very helpful. If you... have any questions DO NOT hesistate to ask as they're all very well versed when it comes to pretty much anything.read more
I love this place! They get you in and out within 5 minutes and all the staff are really chill and friendly. I... recommend it rather than driving further to get your goods!!read more
Love not having to drive to Springfield any more. The staff is always friendly and quick. They have an amazing loyalty... program and it's very easy to schedule pickupread more
Amazing place. They always get you in and out within minutes. Everyone is so nice. It's easy to order plus you earn... rewards. 😀read more
Staff was very friendly. Made it very easy to get everything I was looking for. Great experience.. definitely have to... go back.read more
Very Easy To Maneuver.MUST HAVE an appointment.0nly 5 people allowed in the store at one time.Very helpful... employees.Got a Question, Just Ask. REASONABLY PRICED AND THE QUALITY IS VERY GOOD.I have Dystonia and Depression, my product worked well for me.Park on the gravel in the back if you are not a Medical Patient.Do not park at other businesses or you will have to move your vehicle. 😎read more
The entire process was super easy, everyone there was really friendly and nice. Would definitely recommend to anyone,... plus lots of cool choices and flavors.read more
Windy City Dispensary in Litchfield is by far worthy of more than a 5 star rating. The customer service is comparable... to being treated as family or close friend. The only time I had an issue was with pricing- (the discount didn’t drop off as it should’ve) the manager was quick to resolve the issue and very apologetic for the issue. I was given reward points and some merch for the trouble.read more
Great and friendly customer service. Great products. Just wish they would include the tax on the online orders.
Excellent product and speedy service. Knowledgeable staff. Absolutely no complaints. Don't drive to Collinsville...
Can't wait to get my pick-up today! It's the only dispensary I'll go to now. Their customer service is not only the... best I've had at a dispensary, but the best I've had with business located in litchfield in such a long time. From beginning to end, they'll give you genuine experience!read more
I absolutely love this dispensary. The WCC Litchfield team is incredibly kinda and truly wants to help you have a good... experience. Small but mighty should be this dispensary’s tag line!read more
Good quality merchandise.All very fresh flowerStaff was patient with me even though i wanted to take my time
Very nice , local shop . Good prices , and friendly staff! I most definitely recommend this shop to anyone . If you are... in the Litchfield area or around it Then check them outread more
So nice to have this location the workers were friendly and the product was top self. I look forward to trying more!
Very friendly staff an security. They make sure the lines move efficiently an keep me a very satisfied customer. Very... highly recommend this windy city cannabis for all your needs!!!read more
This place is the real hidden gem. They just recently opened up the business for rec instead of just medical as they... were before June. This place imo is a better experience than I've had at a few other dispensaries. The other places were nice but the comfort this place gives me is unmatchable. The staff is super friendly the security is just as friendly. It is a smaller place but I'm always in and out. Not much of waiting. The price on some products are reasonably cheaper than other places and for that Im going to keep coming back. I'd definitely recommend this place if you're in the area and don't want to drive 45 mins or more to get ya needsread more
Very friendly and knowledgeable staff and great selection compared to some other Recreational shops. I especially like... that they're so close abd I no longer have to drive to Springfield 😁.read more
Great atmosphere, product is alwaus what they say it is and the staff are friendly and knowledgeable. Done the correct... way and good pricesread more
This is the place to go! Verry friendly employees. And fast service.
The location has been here for four years and still prides it's self in providing knowledge and care to customers.
Selling too many bad products came to them early on with one or I mean two of the wax and they didn't try to deal with... the thca that they may claim that it turns to thc once heat is added but I declare different they are wackos peaceread more
Website is super easy to navigate, and the visit is in and out and beyond friendly. My favorite place on the planet.
Everyone is so attentive and helpful. Very friendly group of employees.
Awesome place people are very friendly and helpful
Courteous and fast. Seemingly better product selection than when it was Greenhouse.
Great place and wonderful service... workers are always helpful and nice..
Thanks Jake! Love the freebies lol
My experience is always good. Some great people to work with. Only negative is we need more and better choices in... flower.read more
Very easy to just go in and get what you ordered
Always top quality service and top quality products. Thanks again Greenhouse!
I really love the employees
Edit 09/17/2020Now that's how you go from 1 star to 5.Previously, I had to change my review from 5 to a one star... because of defective product.😔Received a phone call this morning, from the Greenhouse Dispensary in Litchfield. Anxiety hit the top of my throat lol..... no really, the lady on the phone couldn't of been nicer. She explained I would of received phone call earlier but a family emergency came up And that's completely understandable. I'm just relentless.I was sold some seriously "saucy" dab that was supposed to be sugar.And I was shorted a gram on a 1/8th...So anyways, they called me, after suffering with IBS all weekend with out my dab, and gave me a gift.A free eighth of some indica, and free a gram of chernobyl dab.... Ohhh man. Thank you so much guys! I really count on this stuff and u have went above and beyond to make my situation better. I appreciate you guys so much. Keep it up!read more
If you are a medical consumer and you are tired of the terrible experience of Springfield's dispensaries, the... Greenhouse is worth the short drive south. They keep great inventory even on flower, excellent online ordering system, curb side is done correctly and professionally, no vagrants hassling you on the way out. it's just a 5 star experience all around. They have a rewards program so you never really pay sticker price, and they run a lot of sales. Kudos Greenhosue teamread more
Very nice and helpful people will return
This is a a good dispensary they have decent prices and they have really good products. I will say I have heard... sometimes that their products weigh a little light but that was a was a commercial buy... like Ozone or Rythmn... And it could be just talk ortor a scale is off. Also, covid-19 ,is so bad in Montgomery county that they're not letting anybody in the store. it doesn't matter if you pick up or try curbside or not so just come prepared to wait out in your car. but they're bringing it to you pretty freaking quick I was in and out in less than 20 min. My new favorite place it would be 5 stars but haven't gotten to see past the entrance except the atm. Go there if u get a chance!!!!! Point system. I dropped 480 maybe less than 2 weeks ago wasn't just my order my parents are medical and smoke but didn't want to go 🙄 so I got their orders too. That gave me 48 points which count dollar for dollar. You order it had today was pretty simple one flower a Mac 1 and gg #14 budder total 120.00 with points....72.00 bam!read more
The best despinsary in Illinois hands down. If you are a medical patient i would implore you to give these guys a shot.... I did and wont look back now.read more
Very unorganized for curbside pickup. Could have saved times if bud tender wouldn't hade made 5 trips out to the car.... Higher prices then others. Saw the exact same 8th from same grower for 46 in Springfieldread more
Almost everyone up there is really nice and very helpful.
No recreational use and shows up when searching for rec use facilities, however it is only medical here. It's bad... enough prices in Illinois are highway robbery, its worse to finally find a decent spot just to discover they are medical only. The west coast does it best folks, maybe you all should take notes or something. Get your arses in order, and start opening the menu for rec use please. Do your state a favor.read more
Expensive! All Illinois desperately needs to get the growers and shops on the same page. Of all the recreational states... that I have experienced, Illinois is the worst by far I thought Las Vegas was the most expensive city for recreational flower.... boy was I wrong .... this is actually a good review of all the stops we made this was the best by far. But if you have been to any other recreational states your going to be let down dramatically.read more
Top notch dispensary. The staff are terrific. They make an effort to remember your name and your preferences. They are... so friendly, helpful, and knowledgeable. Huge inventory compared to other local places. Best incentive program around too. Clean and modern. They don't mess around with bad behavior but it's not an aggressive vibe like other places either. I can't say enough good things about this place!read more
Got help with my medical cannabis card there , the girl that got it done was very knowledgeable and helpful and even... more important kind. Great place going back asap.read more
They need a visual display case to showcase their products and a wider variety of pre rolls and concentrate... options.The staff is exceptionally nice and helpful and the place is very clean and smells wonderful.read more
Super kind employees who very knowledgeable about their products
The staff are extremely helpful and knowledgable. The friendly and kind atmosphere always makes me feel a little better... when i leave.read more
The quality was superb! People were very helpful ,courteous and very informative. Top shelf all the way!!!
I'm a third year patient and this is my third dispensary. The Greenhouse is by far the best of the three. Staff is... knowledgeable and friendly. There is a large selection of everything in all price ranges.Kudos to The Greenhouse.BangerBobread more
Recently transferred to greenhouse and it’s by far better then my last dispensary. The menu had twice as much product... and they have weekly specials. Highly recommend.read more
The best staff. They're so friendly and they're very nice to Veterans. I'm happy with the service here.