Recently the brands I buy have been cheaper here than the big chains. They seem to have more in stock that doesn't... sell out as fast especially for medical. The one thing i don't like isn't the places fault but shopping out of state I'm used to seeing the product before i choose but everywhere in IL only lets you see on tablets. Had to up my rating because this and Homewood are pretty much the only places I trust in IL to not just try selling as much as they can but actually help you out. With the prices already being high ten bucks less makes s big difference.read more
since I discovered the dispensery and stop getting my bud from the hood, this is the only one I go to. There is a very... kind black lady with glasses and a really nice white guy with glasses that works there I'm guessing they are the managers because everyone else that works there is a baby.. You gotta get thru 3 layers of kids to get your bud.. The first kid stops you at the door and ask for your ID. Then there is a second group of kids stop you to ask about your order. Then you get to the kids in the back that actually go get your bud. They are all really nice and helpful.read more
The way they have this place hooked is not very professional. They have 2 tablets on the wall for u to look at and... order your stuff u want. U can't just walk in to see how it look and the size you are ordering. When I'm paying for my stuff I'm ordering I would like to see before u give it to me. There debit card machine is down. Alot of peoplare using cards , etc. Then they have a 20% off discount for out of state people but didn't want to honor it. I will never give no more of my money. They need more worker for the back part were u pick up your stuff. Soon as u walk threw the door u can't just walk to the back without they're saying did u place a online order. And u make not enter without placing a order. The parking lot was to small and need a lot of work. They were not professional with there customers.read more
I love how they interact with their customers and have great knowledge about what works best for you.i love coming here.
People are always nice and always helpful. Good selection, but I always check the website before stopping to check out... the sales at different locations. I live between Posen and Homewood locations so I frequent both of them.read more
> I left to get cash and re-booked my order online. I reserved a time right before closing time. They had my order... ready on time. Due to the holiday, they were extra busy the first time and it may have caused an issue with the debit system response. It was worth the wait, as i was happy with my purchase and got 20% off.Just left and the system is down again. They need more help also, because there was a line outside the door. It doesn't save time to book online. MAKE SURE YOU HAVE SOME CASH, as their debit system is always down.read more
Worst place so far.. they tried to change prices. I was a first time customer and was supposed to get 20% off. But... they tried to charge Me full price. Probably because I was fro. out of state.... I just walk out. I been to better places and this is not it. Very jankyread more
Horrible business! They change the rules all the time. Paul doesn’t know what the hell he is doing there and neither... does the ditz they have as a manager. The employees are constantly changing. Don’t waste your time take advantage of the happy daze 20% off special, they now discount all there items even if it’s 10% and tell you you can’t use the happy daze receipt even thought the past 17 times I have purchased there since they have had this special this 20% was off anything even if it was already on sale. What a joke. Curaleaf is way better quality products and they offer many more discounts. Take the trip to Curaleaf instead of this ran down place.read more
The green is good and the staff is friendly 🙂 price is right as well. Lots of great deals in there .
Excellent, professional, and very helpful. Lines move pretty quick. A+
Very friendly staff and they move quickly! I used the curbside pickup and it was lightning fast. 💯
They pretty cool. Makes purchases easy. Everybody smokes so they know their products.
I love the security and professionalism. The staff is AWESOME at finding similar products in case they are out of a... particular product. Even with them switching staff a lot, they are efficient as EVERread more
Best quality concentrate and flower. All 100% professional and courteous. Find favorite strains and get expert advice.
Great staff that is happy to help and always make sure that you are satisfied with your visit.
Wonderful Dispensary! The staff is very knowledgeable and upfront with costs. I high-ly recommend stopping by.
The afternoon delight was not what I expected from an Illinois dispensery. Was top notch, big and colorful buds that... packed a delightful punch. I'm 50 and a veteran with flower so you can take my advise and grab some. Rythm does it rite.read more
Literally wrote a review praising this location two weeks ago only to come back in a few days later and get my passport... snatched by a rude bud tender when I call in to express my horrific experience I’m told to a manager will call me back and I never heard word again so I will never be back! I pretty much got from that experience we got your money we don’t care how you feel have a good holiday . SadAnd to add to what another review said Buchanan Michigan is only a hour and 30 away less taxes friendly staff at all their dispensaries you will not be let down check out high profile !read more
A very nice experience make sure you pre-order.....the wait won't be as long.
Nice selection. Prices should be a bit more attractive with the no medical taxes.
If only pre-order was as efficient everywhere else as it is here. You're in an out within 5 minutes most of the time.... The staff are super friendly and very knowledgeable. Never had a bad experience here. Just make sure you have your ID with you. Not a picture on your phone the actual hard copy, because you won't be let in without it. Highly recommend pre-ordering and coming here. Even if you're running late and you are beyond your pick up window, it's all good. Would give 10 stars if I could. Keep up the good work!!! 🤟read more
Hey there team- might wanna double check the crew. Someones taking some nibbles.... See photos attached. I wasn't sure... at first but I bought more bars and they aren't open or broken.Update: I went in and explained that my bar was half gone. She basically just said that happens from the factory and it wasn't a worker eating it. Then that was it. I haven't gone back. Not impressed with this situation at all.read more
It’s a nice place, good service. One problem. I have a bad cartridge and I’m kinda getting the run around. The... cartridge won’t empty into vape pipe. I had to send information to grower, with a video and have not heard from them in three days. I talked to someone at Windy City and didn’t get much help. I hope they resolve this issue.I’ve been a customer for 5 years and spent a lot of money there. All I want is a credit of $55 for a cartridge that doesn’t work, that’s all.read more
Nice selection, customer service is outstanding. Just need better deals. 10% off when taxes are up to 40% is not a deal.
Great experience. Fantastic employees and good sales . I was a 5 year medical patient at another dispensary and Only... visited this location because they had the product I needed. Our bud tender Yolanda was so good we decided to go back a few days later to make another purchase. My second visit with bud a tender named Star was equally as satisfying so I decided to make Posen my permanent dispensary.read more
Quick and easy to use. Online shopping went easier than expected. My husband and I were treated kindly (so, so... important), and the staff look pretty hip and diverse... YAY!read more
Great staff and expedient service. No complaints. Definitely my go to store. Also many more options for parking.... There's a lot and residential street parking along the two roads by it, which is nice considering how bad the parking is at some dispensaries in the area.read more
They have two locations, the Posen location has much better accommodation for older people. Look honestly think they... should have a ten/twenty minutes of education before being asked to select anything. Most times You don't know what you're gettingread more
Love this place. Obviously cost alot (not there fault). But the quality of everything I've picked up so far is amazing.... Service is great. They really have 1 on 1 conversations. Amazing staff. Amazing product. No complaintsread more
Wish growers would get some THCV strains in for us diabetics and those that seek relief with no munchies. Starting to... get some more choice for recreational. Lines moving faster now which is nice in this cold weather.read more
If you’re a walk in customer with no online order, good luck. They pick and choose randomly when they want to stop... walk-ins. One day its 6:50 then another day its 6:30 and then another day its 6 even though its listed that they close at 7 PM. They don’t post it anywhere on their website or on the door. God forbid you drove 30-45 minutes only to be told they’re no longer accepting walk-ins even though you’re the only person in line. Other facilities offer better customer service for walk-ins. Do not recommend. Sometimes you’re too busy to put in an online order and that shouldn’t be the only reason you don’t get any service. And you can’t place an order online after 6PM also. Terrible.read more
Great product to choose from! Just can't wait until the day comes that we can just shop inside without pre-ordering.... Waiting outside in 0 digit wind chill really sucked!read more
Got screamed at by the manager Dellia for not accepting her offer of 20 loyalty points for an unusable $70 live Resign... purchase. Told her I didn’t want the points and just my order for today, then she continued to yell at me in my window during a pandemic. Which she then said her time was valuable asI spent another 300$ with them. Customer service here is non existent. Such a shame. Called to talk to Candice at Worth told me it was a good offer. This place is a joke.read more
Always great. Do a good job of moving people through quickly and safely. Their loyalty system is fantastic. Helps defer... the crazy tax.read more
Very good variety, and staff is usually fantastic. Beware of scheduling a pickup for 6-7pm. They canceled my order at... 6:55 as I was walking up to the front door, and refused to fulfil.Was hoping being a regular, and spending quite a bit of cash at this location might get me a little courtesy, but I guess they just don't care. Nothing anyone can do about traffic so it is what it is. Still disappointing.Please change your time slots if you are not going to honor them.read more
Staff is great! Spot is convenient. The point system is amazing and great variety in the menu. Dispensary for the... people 💚💚read more
Amazing lobby. Wonderful music. Relaxing atmosphere. Friendly and helpful staff. Fast service. 10/10 would recommend
Has gotten better since Jan.1. A lot better than the one in Homewood.
40% Tax and a small selection for the recreational side, as for medical no clue on the selection but the tax is like $3... total or something crazy cheap so if you can get a card do so. Also limits on how much I could buy was strange, definitely not a fan of that.read more
Quick, efficient, so much so they run out of thc flower quick
Not the best but not the worst. Illinois dispensaries have a looong way to go. Never have flower and if they do it's... only one strain or sells out quick.read more
Best in city no contest..best of everything including staff
The best of the best the security the staff everyone is wonderful very easy in and out 👍💯
Awesome place! they were very helpful and kind
If you're going to pay the tax anyway, get the Live Resin, you won't be disappointed!
I like the pre-ordering and curbside pick up. But mostly I like the specials on points. It adds up to savings quickly!
Great place! Especially for first time buyers! I'm from out of town and they set me right up and was very informative.... Don't let the negative reviews on here fool you. It's a dispensary not a bar. 5/5 all dayread more
This was my 1st visit and it was a great experience people were very friendly no crowd no wait and good product. I'll... go back againread more
Quick service, excellent customer service 👌 great suggestions. Taxes killed me, but oh so worth it. Cash only.... Or CanPayread more
I only recently started going to Windy City after my regular spot was shut down because of the rioting. Even though it... is a little bit further of a drive I may just continue to go here. The prices are great, they always seem to have a sale going on with the items I'm looking for, and the staff is amazing! They are always very helpful and supremely friendly!! I rarely have to wait long which is awesome!read more
The staff is friendly and efficient while adhering to covid-19 safety protocol. I'll definitely be back.
There getting better wait time isn't to bad as long as you make a reservation/order online
Disappointed about not having a selection of flower..but overall they move fast and are super friendly..
The kindest most patient group of people. They helped save me from my anxiety. A great group of people.
Friendly professional knowledgeable
Very friendly atmosphere and people. I would recommend Windy City Cannabis to all my friends.
They are so friendly here, i love it. Usually in and out pretty quick too.
Friendly and knowledgeable staff. Best and most up to date website! The CanPay credit card system works great and... they are doing a good job enforcing masks and social distancing.read more
was given the wrong product. To make up for it. was not offered a refund Was given store credit that doesn't even cover... the taxes on the product. its kinda a far drive wish they cared more..edit: changed to 4 stars was given enough to get the product originally order just was not explained that way on the phone appreciate them rectifing the situation.read more
Good service but you wait so long and if your a medical patient or shop on line and you don't everybody goes in front... of you I don't think that's fairread more
Nicest people at any dispensary I've been at. Inventory could be better
Hands down my favorite location out of all Illinois dispensaries. Nicest staff. While making conversation with the desk... staff I told them I have a specific strain I like and was greeted to know they have it!!! So I grabbed it and tipped them good. Excellent service for sure you won't be disappointed!!!read more
Great place great staff helpful and friendly 6th star needs to be added for this place
Staff was friendly and seemed knowledgeable. Covid had things limited tho.
If i could give no stars i would. Wouldn't honor my pick up time even though i had proof. Then security tried to fight... me when we were leaving. Followed us down the street in his own car. It was crazy. Never have anything and they have the worst customer service. Every other windy city is great and i know everyone .they know i wouldnt say this if i didn't have the worst possible experience . Just go anywhere but posenread more
Everyone was so nice and helpful very nice and will advise others to visit..
They're ok. Definitely need more employees like the security outside right now. Helpful.
Flowers never available, pointless to call or visit low quantity and quality of other products. Common answers from... staff "no", " we don't know". What is the point of running store with empty shelves. Web site info about ability not accurate.read more
Hands Down Faboulous Service for Medical and Recreational!1 The staff has helped me get through the hardest times in my... life. Their support for Medical Patients is second to none, and they ensure their needs are never looked over. They helped me figure out what would work best for controlling my seizures. Posen Windy City is a great dispensary!read more
Very different from what I imagined, but totally felt safe, secure, & got professional customer service being guided... thru the process. Selection wasn't very big, however. Also, be prepared for 10-30% taxes on your order.read more
Good place, but no flower is disappointing.
Good place, but no flower is disappointing.
I would give 5 stars, but they were out of Flower. The employees there were exceptional very informative and very... helpful and did not rush me. The security guards that were outside and in the front door were very cool very nice and also very informative. The inside of the building is beautiful and smells great!read more
Friendly staff, selection is great when they have it available. Prices still way too high but you get what you pay for.... I see great things happening by summer and I will be a life long Windy City Cannibas customerread more
We were just visiting from NY (My boyfriend lived in Illinois until 4 years ago) and had the chance to visit both Worth... and Posen dispensaries. Great experience at both however I would say Posen was the better of the two. They really seemed like they had things dialed in a lot more. It was an amazing first time experience for us. Hopefully NY gets it together and joins the club soon. Would definitely recommend and will be back next time we are in town.read more
NIce location and staff, but I've been trying to contact the dispensary all day. The automated phone lines are all... messed up, and it wont send you through to any WC dispensary and just hangs up. Kind of inconvenient when medical patients are calling.read more
Blind purchases are tough, I get it. Illinois law doesn’t allow display- get used to it until the laws change.As far... as a blind purchase from here however it’s Top Shelf!I’ve been to a few dispensaries in Chi and for sure I asked for top shelf and I was severely disappointed. This place met my expectations.Security was very friendly.Staff very knowledgeable and have been in the game for some time.Check it out. WCC is the Place to beread more
They were very helpful and took their time explaining my choices. My clerk was Lauren I will definitely be going back.
Two stars for cleanliness and polite staff offering hand warmers to those standing in line for a couple hours. How does... a dispensary not allow you to view or see the product prior to purchasing it?? Once we got in we had a staff member come to us with a tablet showing what was available... you place your order in the waiting room off ..a...tablet... only two choices of flower available... what a joke, yes I get it just got legalized but paying all those taxes, waiting in line just to order off a tablet and only have two choices, no thanks. Back to how it was prior to Jan 1stread more
Got turned away at the door because, “We aren’t doing any more recreational” while the store had more than an hour... before closing for the evening. If there are different hours of operation for different customer types (i.e. med/rec), that information should be available to the public.read more
Security was extremely rude and cussed at myself and another individual because we entered the queue. they weren't... accepting any more clients, but we weren't greeted with that information. We were greeted with foul language by a female security guard who thought her phone and chatting with her coworkers was more important than her job....read more
Its history legal yes, ok the staff was super informative and just a cool experience.
Amazing service, awesome selection, best dispensary in town!
Windy City Cannabis (currently) is a dispensary for medical cannabis patients. You MUST have a current state certified... license. This dispensary had a VERY nice staff that is there to help guide you with your cannabis needs. They sell flower, oils, tincture, balms, juice, powder packets (like kool-aid) CBD and THC, etc. I'm not sure what will happen when cannabis becomes legal in Illinois but if you are in need, this is a great dispensary to use.read more
Everything was clean and in order the girls at the front were nice and the guy in the back was patient and informative.
Very helpful when i first went in,they explain everything staff is great all the way around plus they have great... inventoryread more
They have the largest inventory and the best prices. Easy to find the place and the staff was awesome. Rewards programs... and stuff you can’t get elsewhere. They also have a lot of product displayed so you know what you are ordering.read more
This place is awesome great staff & they are knowledgable about there products.. The only thing is when you find that... one strain that works for you .Then go back for more they never have it in stock or don't know when they will have it again Windy City we need Skywalker back!! Otherwise the staff makes it worth your experience great customer service!read more
They provide you with all the info you need to know, and to better take care of your self. They can help you and ask... what you would like to see done with medical instead of pills. I'm in pain most of the time and this has done a world of good for me.read more