Great everything EXCEPT it's not a medical facility. Bummer let me know when you are and be back!!!Anyway I wasn't familiar with windy city style of dispensary and everyone was super helpful and knowledgeable. Parking lot was a little insane since it was lunch time (Jersey Mike's)shares their tiny lot. By the time I left the lot was empty. Meal times could be challenging although there's tons of parking if you can hike a bit. Guess I have to go back to zen leaf until then.
Great staff. Always cheerful and helpful. This place is better than ever now, with 30%off for Med patients EVERYDAY and they have great daily specials as well.
Amazing customer service! Always have had a great experience shopping at this business and highly recommend visiting if you haven’t already! Oh and they always have amazing deals!
Nice and clean, very polite and excellent service. Staff was very helpful. Place was packed, with a line out the door. But it still moved along pretty quickly and efficiently. I was impressed.
Super nice people. Always a great selection. I love their reward/loyalty program though. Each time I get $$$ off & they always have great sales. Spring cleaning sales, sales of the week etc. I preorder but it's always super easy to add something. The parking lot is the only thing. But I find it super easy peasy to just park across the street at the old mall parking lot & it's fine.
Brad did a superb job! He was super helpful, patient, and funny and friendly! I loved the experience because of him and the amount of options they have. I was very happy! Awesome sales and discounts.I have to add Jasmin to this 5 🌟review! She was A+mazing!! Her disposition, knowledge and positive energy was like a breath of fresh air!
Love the staff! Love the products! There is always a sale on something. I also like that the staff takes time to answer your questions or to explain the products. Great place to come to very welcoming vibes!!!!
Rico provided outstanding service by suggesting a premium product and saved me money. I truly appreciate someone who goes out of their way for people. Thanks Rico and crew, great location great people!!
Windy City dispensary is one of the few that I will go to in the area. The opening hours has stopped me from going twice as I like to get out early. They selections they have are ok and can be a hit or miss at times but I guess you just have to go through trial and error to find your "One".
I’ve always been satisfied with my experience at Windy City in Carpentersville. The staff is very helpful and knowledgeable. Zoe, in particular, has always been super helpful and has always gone above and beyond to help me out with my needs. 5 stars doesn’t even do it judicious. I wish I could rate this store at a 10!
I cannot rave about this dispensary enough! My favorite place. I will pass every dispensary for an hour just to go here. They have the best deals, loyalty program, and customer service. From the security to the cashiers, each associate is a literal ray of sunshine. They put me in a good mood every time I go there with their kindness and positivity. This is the kind of place that you will leave and be like wait why am I cheesing so hard. Choose Windy City!
Made my order online and it was ready within the 20 minutes it took me to get there. The staff was very friendly and I was in and out in a reasonable amount of time. If I'm in the area again I'll definitely make another stop here.
This is a very nice establishment, the environment inside is very hospitality like and the employees treat you with respect. Tara behind the desk help me with my purchase today and it went very smooth I would definitely come back again!
5 stars good selection and great deals! Staff is very friendly and they have WEED!Dig it even my dog Cicho enjoys it!
Great location and great staff. Wide range of products for all your cannabis needs. Line is usually short and you get great customer service. I would definitely recommend ordering online in advance but if your new to the cannabis scene, someone will definitely help you find your true product. Stay safe and enjoy your visit.
Had an awesome experience here today! Dan was on point! Great customer service, smile and attitude! I’d recommend and come back here next time I’m in The Windy City
Friendly staff, clean store , nice menu. Loyalty points on purchases and monthly specials.
Just bought a battery and tried to charge it in my car and it would not charge or light up or anything. Went back in and the lady at the front door who was rather rude, stated that I should take it home try charging it for 24 hours and bring it back tomorrow. This is absolutely pointless and the product itself did not have anything containing THC/cbd it was just an airo sport battery. Horrible experience with the lady at the front door as she started disciplining the security guard in front of a customer. The guy that helped me was absolutely amazing and I was feeling like I was going to have an awesome experience. Trash!
I used to go to rise but I noticed windy city has way better deals and they're fast
Good products GREAT! employees! Managers lack customer service. Didn't honor advertised sales.
Good deal and the employees are always super nice and helpful. Even when there’s a long line they usually move it pretty quickly
The taxes are crazy high, but I know that's not the stores fault. I had an amazing experience for being the first time at a dispensery ever. The girl on the floor was extremely friendly and helpful. I love this place. 5 stars. 🌟
My favorite place. I will pass every dispensary for an hour just to go here. They have the best deals, loyalty program, and customer service. Choose Windy City!
Great place. In and out great customer service. Wish the parking lot was bigger
April is so helpful & knowledgeable!! Clean & very fast in & out! Love it here.
Store is always clean, staff is helpful and friendly. Would give 4/5 out of 5 but their inventory is not the best. Also whenever i order online it never matches what i pay in store, i end up paying more.
Friendly staff, but parking is a nightmare. Dispensary between a Taco Bell and Jimmy John's. May return if they get better discounts for medical. I just can't justify paying around $114 for a $80 cartridge. Going to my usual place for the time being.
Last visit: 12/22/2022. I WAS going to go in today, but changed my mind. 1.) Their inventory isn't accurate, A LOT is mislabeled online. 2.) I keep having bad luck with stuff I buy on sale: "Live sauce" was a mess, Dogwalkers (regular and minis) caked, dry-dry shake, all on sale. 3.) 1 out of 4 times flower is dry, 3 out of 4 times the shake is dry. 4.) The parking lot is a nightmare. I don't know if this is just the quality of all legal cannabis in IL, but it's so bad. 2 stars cause the staff is really nice, and cause I feel bad knocking my hometown.
The staff is super friendly and helpful. Pretty wide selection of products.
Amber was very helpful and kind and answered all my questions! Would highly recommend.
Friendly staff but felt rushed. I would have liked more time to look through the menu and shop. I guess I need to order online next time but I also like to ask questions which you need a live person for.
Don’t waste your time if your a medical patient they only offer 15% off if no other discounts are available. If there’s a discount than u pay more than you normally would without their stupid deals
SO HELPFUL!!! I’m not experienced, so the helpful folks were so important for me. I feel great about what we ended up with!!
This place has some of the best customer service and nicest people working there. I honestly cannot say enough good things about this place. If you are looking for a good dispensary that is judgement free this is the place to go.
Very friendly and helpful. They will actually engage you with any help you need. Also have a rewards program for purchasing. Last time i was there they were strictly cash only with an ATM available but i have heard as of lately they take debit cards but have not confirmed
Edit Aug 2021 -They have recently come to their senses and have added the tax to your online total. So I upped it to 4 star. THANK YOU!!I like this store. The employees are nice and helpful. Selection could be a little better but it's decent. I like their rewards program a lot. Really pays you back for being loyal!
The staff works efficiently to get you in and out! I’ve been coming to this dispensary for some months now and every time has been a great experience. The staff are happy to help you with any questions and also put you on to their discounts!
Friendly, knowledgeable staff. Answered all my questions and made great recommendations. Smooth and efficient shopping/checkout experience. Whole store has a positive vibe overall. Highly recommend this location.
Edit Aug 2021 -They have recently come to their senses and have added the tax to your online total. So I upped it to 4 star. THANK YOU!!I like this store. The employees are nice and helpful. Selection could be a little better but it's decent. I like their rewards program a lot. Really pays you back for being loyal! My main issue with this place is that for some reason, the website doesn't pre-calculate the tax so you know EXACTLY how much your order is before you go in. This wouldn't be an issue if I could pay credit, but since I have to pay cash this is a HUGE annoyance.This is 2021 there's no reason for the Website not to calculate the taxes and give you the TOTAL once you check out.
Went in with half an idea of what I was looking for and the nice lady upfront answered all of my questions and provided recommendations based on my needs. All of the staff were very friendly and helpful, the atmosphere was pleasant, and the service was quick. The recommendations were spot on and the product was top notch. Couldn't ask for a better experience
Out of all the dispensaries I've been to in Illinois, Windy City Cannabis is the best by far! They have a wide variety and selection of goods (especially for Rec!) Very friendly and helpful staff! Super quick service and checkout! They have the best prices around and they don't tack on any additional taxes on top of the already established taxes like other dispensaries do! Plus, you get rewards for how much you spend and they have great deals all the time! Definitely my favorite hometown dispensary!
Love this place! Friendly/helpful staff and amazing menu. These guys are the best! Danny the GM is a huge help and every single person here has been a gem! Wonderful atmosphere, highly recommend! Love you guys, thank you for everything 🙂 5 stars all day!
Only been here twice but it was so nice! They have a great selection and the place is very clean and everyone working there is very friendly! The pricing is also pretty good. I used to go to a dispensary in Schaumburg and the taxes were nuts!! (Obviously because of cook county). I’m so glad this place is local and it’s a great business for the community
Wow, Amber C. helped me so much yesterday while I was looking for a good edible for a newbie. She explained the different types of strains and effects and gave great dosage recommendations. She was friendly and patient with me. Thanks guys! Will definitely be back!
Nice little shop. I had previously only been to Rise in Lake in the Hills to compare, and was excited to see how they would present things. It's pretty much the same, wide open space with glass tabletops that hold packaging and gear for sale in the store. No real look at any of the products, but I'm starting to assume that's normal. It was, however, very nice and clean, open and bright. Parking lot could be bigger, but its attached to a mall and there's a back area with more space, so it's not like you won't find a spot. Maybe just have to walk a bit. The staff, for the most part were super positive, bright, happy and helpful. My checkout person seemed totally clueless though, thankfully I didn't need him for much. He did manage to place most of my extracts upside down, resulting in some of the good stuff going to waste. So I can't say I was a fan of him, I hate to waste cannabis or money. Other than him, the experience was very nice and easy. Order online, pick up and that's it. Pretty sure you can browse the menu in store as well and make your selections that way. Overall, pretty happy and impressed. Just make sure they don't flip your stuff upside down.
Great dispensary! Loving all the sales that have been offered, and their loyalty point program.Staff is knowledgeable and super energetic every time I come in.Great selection too!
My favorite dispensary!!!! So happy they are finally open. There is never a line, and more than enough parking with the back lot and mall right across. The staff is so friendly and knowledgeable too. Really worth the trip!
What great group of people! Knowledge and friendly. Bonus! They have an excellent selection! Watch the website regularly as the cherry items tend to go fast. So happy they are here!
Very quick, professional service. Having any issues with the website? They're currently working on it. Good products that are well worth your money!
Friendly staff! Great selection! Very easy process. Nice clean building with a lot of space in side. Definitely worth checking out!