Very professional. Super laid back, no pressure. Whats nice is that its not recreational so no outsiders who abuse... these medicines can cause a bad rep here.read more
It was awesome Frankie and Brianna helped out with questions they are helpful I'd recommend anyone looking for a... dispensary that's going to help you get the strain you wantread more
Today's experience with "L" was fair. She tried to do her best but was a bit scatterbrained. Not sure if that was... because there were numerous supervisors watching what she was doing or what.. Also, when she was about to give me change the customer at the counter over asked her about her eyeshadow and at that point L was unable to concentrate and continued to converse with the other patron. Which was annoying since I just wanted to leave. Also, I was a bit displeased that the product that I purchased was not in the same container as showed in the photo on the website. I voiced my displeasure and tried to get the house to comp me an empty jar but the supervisor wasn't having it.read more
Great service.I especially appreciate the extra senior discount % on Sundays :)ZenLeaf also has the best point system.
First time coming to this location. Joey was awesome to talk to. He gave great recommendations and made sure I knew all... the great deals, picked up an awesome hybrid cause of his recommendation on a deal too! So 👍👍👍.read more
20 out of 5 every time I'm here and visit not only is the staff kind but they're very Earnest very intelligible it... never ceases to amaze me. And the reason I give such an exuberant ranking is not only was this the person that met me in and check me in at the window but he followed full procedures and as an ex sales manager for radio shack I believe in the procedures with checking my ID even at the counter even though he just checked me into the store he was very kind funny kept pace with the conversation I was bringing and very helpful in the transaction getting me in and out of the store in a matter of a few minutes even though he had to move from the checking area to the register he still managed to get me out in a few minutes so I give him a 20 out of 5. I've been coming to The dispensary for about 4 and 1/2 months I have to drive from nearly Wisconsin to get there and the help that they deliver and the product quality can't be argued with especially with the kind and intelligible people that they have placed working here.Today it was a very smooth day with them as they still have exemplary standards and all staff are always amiable and very pleasant people that know their business and follow procedures. Frankie and the staff pleasant were all very nice and I was in and out in minutes.read more
What can I say the young lady who helped me did a great job. I’m sorry but I forgot her name. She was very helpful and... patient with me because I had no clue what I wanted at the time. Zen Leaf - Highland Park excellent Customer service.😎read more
This Location GIVES Me Exclusive. From the time you hit the door. Everyone is Friendly and very Eager to assist you... with Finding the Right Strand for you. Patient, Courteous and DISCREET Very low-key laid back Upscale vibes. If you ever in the area this is a MUST Drop in HIGHLY RECOMMENDED!!!!!!read more
Every time I enter it feels like I'm going in for the first time. Jorge was was very knowledgeable and even gave me an... even better option than what I originally went in for. This is my go to location because the environment and the energy the staff bring is beyond reproachread more
Adam was a great help. He listened to what I was looking for, what I like, made suggestions and really took his time... with me.I’ve been coming to Zen Leaf Highland Park quite a bit instead of a few places more local but I have always had a great experience here!read more
Stephanie answered all my questions and helped me out with some great products. I look forward to the next time I come... back.Thank you Stephanie you are the best!!Floydread more
Always a great experience at this location. They always have my patient’s order, even if I am late picking it up. Their... Curbside pickup is awesome. Chris is always making sure I have an A+ experience, always looking out at my point total making sure I get the best value for my money. Thank you.read more
When I called the store # and got a salesperson in another State. She was recommending products and put them on my... cart then drove to the store in Highland Park. Got there and it was busy. Being new to CBD and other medicinal properties, I was recommended more expensive items saying that a few products recommended over the phone were as good as they're reviews. Feeling super rushed and stupid because I trusted people who know should educate first. I purchased item that made me more anxious and frustrated. To top it off THEY ONLY ACCEPT CASH! So you are rushed over to a small ATM in the store and thrown bags and ignored me after paying he took another customer. They also push specialized doctors who are the "ones to educate a consumer, not the counter people". I threw at least $75 out the door because I was sold products that got me high. They would not accept returns once opened. BUYERS BEWARE!!! Don't trust them.read more
What can I say the guy who helped me did a great job. I’m sorry but I forgot his name. He was very helpful and patient... with me because I had no clue what I wanted at the time. Zen Leaf - Highland Park excellent Customer service.😎read more
Awesome dispensary the best in illinois hands down!!!!Tenders are pros, know their stuff, and treat you like... family.Superior selection, low prices, great loyalty rewards…Must go and see for yourselfread more
Joseph was the best! Great sense of humor, yet professional in his handling of me. Told me one of my choices, he... really liked. He laughed even at my comments. I enjoyed my shopping experience with Joseph and would definitely visit with Joseph again.Must be a pleasant place to work at as everyone was all smiles. I’d enjoy working there.read more
My go to place for Cannabis! A clean location with a great selection, with a staff that is kind and knowledgeable makes... Zen Leaf in Highland Park my favorite!Faith, Tony, and Adam are the best! All three of these budtenders deserve a big kudos! I walk in knowing I'm going to be taken care of! Thank you for being great you three!read more
Got to Zen Leaf excited for a $60 shake 1/4 oz (great deal) + $10 off thanks to my rewards points. Ask them to pull up... my points. They respond with “We got a new points system.” I ask “So, you didn’t save my points that were going to get me $10 off today?” And they affirmed. Told them it was idiotic, and they offered me 10% off. $6 read more
I have been to four Zen Leaf locations and while all are really good with zero complaints, this location is my... favorite. All associates give me undivided attention and address my medical needs but some locations are less crowded/packed so i have a little more one on one time while discussing and choosing which type of medication i need during the time. My service dog also likes this place so much he asks for treats rather than be shy like he usually is, so that says something to me🤷. Give em a whirl, no disappoinment, guaranteed.read more
20 out of 5 every time I'm here and visit not only is the staff kind but they're very Earnest very intelligible it... never ceases to amaze me. And the reason I give such an exuberant ranking is not only was this the person that met me in and check me in at the window but he followed full procedures and as an ex sales manager for radio shack I believe in the procedures with checking my ID even at the counter even though he just checked me into the store he was very kind funny kept pace with the conversation I was bringing and very helpful in the transaction getting me in and out of the store in a matter of a few minutes even though he had to move from the checking area to the register he still managed to get me out in a few minutes so I give him a 20 out of 5. I've been coming to The dispensary for about 4 and 1/2 months I have to drive from nearly Wisconsin to get there and the help that they deliver and the product quality can't be argued with especially with the kind and intelligible people that they have placed working hereread more
Very good experience every time I step inside. The staff is very knowledgeable about the product in stock. Very... friendly atmosphere.read more
Wow they have a 40% off everything sale going on right now. Hurry I think it ends today and while supplies last. I... saved big money. Great experience.read more
Cozy. I like the layout as opposed to the open layout of most stores. Also got an amazing deal on 2 carts.
I have been going there for over 2 years and I must say everything has improved greatly from the Elevele days. Good... selection of flower and staff always friendly-especially Robin. Curbside pickup always goes smoothly.read more
Updated:Better when it was Elevele.....won't replace malfunctioning products beyond 14 days so don't buy anything you... think you won't open in that time....doesn't replace product full of stems if grower does not approve and would not give me a discount they promised on future visit....Will still go when they have a deal otherwise.....nahread more
Service is great staff is friendly and knowledgeable but most of the flower, etc is not worth what it's being sold for.... The growers are amateur at best but I could get past this if prices weren't so ridiculous. An 8th of blue dream is $55 without tax and it was awful. It's smelled and tasted like grass clippings. It literally wasn't fully matured yet and was picked too early as well. Most of their flower is dry. Like I said previously it's too expensive for mediocre bud. Grass roots and revolution is the best by far but still toomuch for what it's is not to mention the absolute ridiculous tax.but that's not the dispensaries fault at all.read more
First time at Zen Leaf, HIghland Park, and worked with Brendan who is extremely knowledgeable, patient, terrific at... explaining. He took me through the different options and provided guidance on all the products, consumption tips and pricing options. Never felt rushed or that he was in a hurry. Experience at this dispensary was outstanding.Cannot recommend him more!read more
great selection of products with reasonable prices for medical patientsalways happy/content with all my visits 😀
Really enjoyed my Mac flower overall experience is a 10/10 really appreciate being pointed the right way by Asher G. He... helped me make the perfect choice for my ailments.read more
I have a friend that goes there and he really enjoys it usually pretty crowded or busy
Great selection and products, only downside I have is that as a medical patient it's not noted online that when they... have active deals and you take advantage of them that other discounts such as the veterans discount aren't able to be used as well. I placed a curbside order and when I asked why the price didn't adjust for the vet discount I was informed then and only then that with any sales or deals my vet discount was unable to be added on top, when every other dispensary gives both a sale (buy one get one a penny) plus the vet discount. Could've saved twenty dollars and time going to a different dispensary if known.Update***As of 9/30/21 they now phrase that the discount doesn't stack with others so I raised the review to a 4 star***read more
We were out-of-towners that wanted to pick up something for edibles and such. The customer service was real good. The... clerk walked us through the merch(on a tablet) giving us suggestions on what is good. Parking is pretty easy(it's a busy street). Bring your ID. Hopefully they can take credit cards in the future.read more
Great selection and products, only downside I have is that as a medical patient it's not noted online that when they... have active deals and you take advantage of them that other discounts such as the veterans discount aren't able to be used as well. I placed a curbside order and when I asked why the price didn't adjust for the vet discount I was informed then and only then that with any sales or deals my vet discount was unable to be added on top, when every other dispensary gives both a sale (buy one get one a penny) plus the vet discount. Could've saved twenty dollars and time going to a different dispensary if known.read more
Place is clean and smells great. Easy to work with staff as ATM available close so once you figure out what you want... and get a price, it is easy to get the cash without feeling pressure from staff.read more
Great place to go. My first visit was easy going. The workers was kind and knew answers to every question without... getting frustrated. They helped me chose the best product. Tysvm. I will returnread more
I love going here they're super friendly fast no wait time and I love the strains I get from here
These bud specialist are just that, they are so knowledgeable and pleasant, in-store and curb service.
Friendly and knowledgeable staff. Decent prices and regular specials. I have yet to be disappointed at any of the Zen... Leaf locations I've been to.read more
Contacted them... zero aid.When it comes to trying to get the right products for a medical patient, it is so... difficult, if not impossible, to get the medical needs that I require. I got a batch of Bedford Grow last month in April, of this year, and have still been waiting to get a refund for the product being overly dry and something that should've gone into quarantine or not even given out in the first place. I need to find a dispensary that is more willing to work with medical patients to get the necessary products for medical conditions and relief. Not to mention if you do want to try and get a replacement product, yeah, I don't even guarantee it because it can take up to you, if not more than five days, and there's no natural way of getting an email address to reach their help center. And when you try to talk to somebody, they will run you around every corner, so it's been excruciating.read more
From day one this dispensary has been on point! They are friendly and knowledgeable and make the entire experience... enjoyable and well…..zen. Sean from highland park is always patient with all my questions and recommends the best products for me. Thanks zenleaf.read more
As a first time visitor to the dispensary, I'd normally of given 5 stars because I did have a enjoying experience,... however, I just sorta wish the rep guy was alittle more helpful, he was helpful don't get me wrong, but as a first time I wish they would have explained the difference, especially when I said I was a new Med Patient. But otherwise highly recommend this dispensary. You know ya boi will always be honest! 😜 This place will be my new go to spot. But I'll do my research ahead next time.read more
This efficiently run store sometimes has great sales. Always worth checking Zen's price before placing an order... elsewhere.read more
Zen Leaf bought out Elevele. Zen Leaf doesn't manage your data very well. Product recall on mold for Verano. Only Rise... customers notified and Verano customers become surprised on Facebook. Verano has to accept they are selling medication to everyone, communication is important to everyone and integrity is EVERYTHING. Zen Leaf doesn't know the bar code to my order.read more
TAXES! Small location, good selection, however disorganized and crowded in appearance. Security were not very... friendly, customer service was just okay in comparison to other dispensaries!We have visited this location twice. First trip was $162 in product, PLUS $48 in unexpected taxes! Second was $110 and $$37 in taxes, don't think we will be back here!Points program for discounts does not include taxed money. It's really a rip!read more
When it comes to trying to get the right products for a medical patient, it is so difficult, if not impossible, to get... the medical needs that I require. I got a batch of Bedford Grow last month in April, of this year, and have still been waiting to get a refund for the product being overly dry and something that should've gone into quarantine or not even given out in the first place. I need to find a dispensary that is more willing to work with medical patients to get the necessary products for medical conditions and relief. Not to mention if you do want to try and get a replacement product, yeah, I don't even guarantee it because it can take up to you, if not more than five days, and there's no natural way of getting an email address to reach their help center. And when you try to talk to somebody, they will run you around every corner, so it's been excruciating.read more
Make sure you don’t toss out receipt until you go through your purchase. I purchased a cart which was working just fine... then after a few days it just stopped working. If I have known my cart would ruin, I wouldn’t have threw out my receipt. I made several calls to this location who stated they couldn’t do anything for me so I referred to Illinois Replacements who could only be contacted via email. It was such a horrible weeklong experience, I was misinformed not only by Zen Leaf, Zen Leaf’s online chat box but Illinois Damage as well. I was told my issue would be resolved but it wasn’t. Like they couldn’t afford to replace a measly $55.00?! Zen Leaf Highland Park supposedly couldn’t even find my purchase after I gave them my information. Horrible horrible experience, never coming back.read more
Friendly and fast. Clean and welcoming. I enjoyed my first visit.
Fast service always, I've never had to wait. Staff is nice. My only disappointment is while they know their menu really... well, that's it. I am literally shown where to find something, or I just go there myself, zero guidance,..except the menu, which I can do myself. It's sad to see the medical side, the education, disappearing, but I suppose it's inevitable. No beef Zen Leaf, I will still get my meds from you, but know that is probably what a lot customers experience and expect.read more
I really loved this place when it was Elevele. Ever since it changed to Zenleaf nothing is ever in stock and once you... get a good vape you have to double up or you may never come across it again at this dispensary. The staff is extra friendly but they have no information on when they get a new shipment. I’ll be changing dispensaries soon.read more
Could definitely work on customer relations. Dry experience. Will try again though
Excellent service, I purchased their vape products and I am quite satisfied with the quality. They have deals and... rewards, clean and easy going. Highly recommendread more
this is one of my 2 go to dispensaries they always have a great selections and good deals. I never leave disappointed... great flower selection great edible selection great everything.read more
This place is above and beyond The staff is extremely helpful and knowledgeable of the different strains and methods... of medicating for the best possible care and treatmemt. Oustanding!read more
Excellent service and guidance. Being a new medical patient, I appreciated the knowledgable staff.
Love this place, great prices and selection, and very understanding staff. Hope nothing changes when they start rec... sales.read more
They have any and everything you need. The staff are super helpful and don't mind answering questions.
I just love my dispensary, Elevele, they have such great customer service skills and they're such great people in... all!!! Thanks Elevele for helping me with my pain, anxiety (and so much more) Levels! You are all awesomeread more
So I have been at the this dispensary for the last year I love the staff but today will be my last day and greenhouse... here I come bc verano bought them out and rules are starting to change doesn’t matter if the product is faulty or not they will do nothing for you I gave this 5 stars bc the staff deserves it and seems like mostly everything you see now is verano and verano can’t make good carts to save there life anymore can’t even put the rubber bottoms onread more
Excellent service. Very helpful.
Incredible. First time experience on new years Eve and they went above and beyond. Had to wait about 20min as a new... patient and as a thanks they gave be a free swag bag along with having some incredible deals. Highly recommended, will be back asap.read more
I saw someone say below they never thought they would see the day that a Medical Dispensary in Illinois would turn away... a medical patient. Well... I experienced the same exact thing. I was refused service as a Medical Patient and asked to leave the dispensary by Security without explanation. When I called back for explanation, they said since I showed up 15 minutes before closing time, they didn’t want to spend the time adding a new patient into their system.I had never been treated so poorly in a medical dispensary.I highly recommend not visiting this dispensary. Their staff are clearly not trained on basic customer service (let alone helping medical marijuana patients). Would give a 0 if I could.read more
Very professional. Super laid back, no pressure. Whats nice is that its not recreational so no outsiders who abuse... these medicines can cause a bad rep here.read more
Absolutely 💯 love this place...
Horrible dispensary, they do not care about new patients, staff is rude. I never thought I would come across a... dispensary that will deny a registered Illinois Cannabis Patient access to medicine, but this dispesary did just that. I went immediately after to Rise in Mundelein and was welcomed with friendly arms and I got my medicine. If Rise is too far goto Greenhouse in Deerfield like 10 min away from Highland Park and they are great also. I will never go back to Elevele .read more
Every one I spoke with was very helpful. Will return.
This place WAS great, USED to have great selection, employees are still nice but management is an absolute joke. I was... givin the complete wrong product by mistake and when it came to my attention either management or the owner refused to let me return it and get my actual desired product. They decided to waste MY money over THEIR mistake which to me is a clear sign they don’t care what so ever about their patients, they only care about the money your bring to them or that they will find a way to take. Their management is a joke and if THEY mess up what you order believe me they will do nothing to make it right.read more
Awful prices, awful selection, 1 eighth per day limit per patient. Don’t waste your time. Your response doesn’t change... anything. Patients have a 2 1/2 ounce limit for 14 days. That’s 20 eighths. I guess they just assumed that you were going to drive to the dispensary 20 days in a row, or they want you to go to other dispensaries and spend your money there. Either way, this place is trying to play it off as if it’s only one eighth per day because of the pandemic, when it’s clearly not. Look at other dispensaries such as NAC and you will see that their inventory is about five times as large, and there are no limits on how much you can purchase per day.read more
Excellent, knowledgeable staff. Always courteous and friendly. Great recommendations and highly recommended.
Veronica is an awesome person and great owner. The staff is nice and knowledgeable.Their manager Paul is horrible. ... He takes no responsibility for his mistakes and blames the system for problems. Ever since the other manager left things just don't get done. They should look to remove himread more
I enjoyed my experience at this dispensary. I appreciate their fast-track system for pre-orders you can place online... but their staff is extremely knowledgeable if you have any questions or how certain strains can help your condition. I’m glad I switched this to be my medical dispensary.read more
Staff is very friendly and very knowledgeable. Make you feel comfortable and welcoming. Answer any and every question... you may have. Always have a good stock and flavorful options as well.read more
Elevele is my first experience since getting my Medical Card and it’s been great! The staff is super helpful in both... knowledge and in dealing with any issues. I look forward to the selection growing (and it does everyday 👀) and the great service I’ve already received!!read more
1st visit and loved what i saw. Very extensive selection and great loyalty program. Dez was very knowledgeable and... enthusiastic. The aesthetics are right on point.read more
I've been there 10 times or so and think they are doing a very good job. I attended a class on growing from seeds there... and they were spot on. I found the prices reasonable, plus they have a sale every week which I usually can find something new to try.read more
Could not ask for anything better. Very helpful group of people. Never disappointed...
Fantastic staff. All are extremely knowledgeable and versed enough to break the concepts down for a new medical user. I... highly recommend this dispensary.read more
Elevele is my favorite dispensary I've ever been to. The staff is always kind and attentive. They never run out of what... I need. They stay stocked up and they always have a lots of options. Everyone is also very educated in the field and willing to share the knowledge. They make it feel like a community. I have had nothing but great experiences. You guys rock!!read more
Staff is friendly and knowledgeable. Great medicine. They take their time to make sure all of your questions are... answered thoroughly. Highly recommend.read more
People say amazing things about elevele. I drove 30 minutes out of my way to check it out. The moment I walked in the... door i was impressed. Great staff and a beautiful location. They carry a variety of products and great prices. I was very happy i visited and i will definitely return again.read more