Will is the epitome if customer service. He was personable and made sure I was aware of all deals going on. Super friendly. Thanks, Will!
Really fast and easy plus a knowledgeable staff. Billy helped me find exactly what I needed. My back feels great and so do I. Would definitely recommend to friends and family.
I have been a Professional Freelance Lifestyle Photographer in the SoCal cannabis industry since 2016. I have shot a lot of dispensaries. This is one of the best ones I have been too. The store is clean & professional and the staff was amazing. They carry all the top brands, including the brands I shoot in Cali. So if you new, looking for a new shop or from out of town I would make a point to stop here.
Budtender “Trev” is always on point with suggestions and advice! Knows me by name and is courteous and friendly. I really enjoy coming to this location with its welcoming atmosphere and the products never disappoint!
Lanie was so kind and personable, a very sweet soul! They often have sales on products here, everything is priced similarly to other dispensaries, but they have waaaay more options here than elsewhere. The security staff are always friendly. Truly the only downside is parking since they share the lot with a handful of other businesses. But they’re so quick that spots open up frequently.
Trevor forever!! This man really takes care of us every time we come in!! My dad and him are always crackin jokes and talking about music. Best location location, always appreciate the love. Trevor is the BEST!
TREVOUR is the BEST, he knows his products very well. There's not a question he can't answer. He's super nice and he makes the experience 100% easy and he's super cool ✌.
Wow! This place was amazing! Josh was extra helpful getting my order together and really help me understanding the products I was buying. 100% will be back
Ashley is super sweet and helpful! Just got three Joos carts from her and she helped me pick out the strains and give me more information about the product. As long as she works here, I will definitely come shop again! Thank you! 🙂
The chaotic and cramped parking lot is daunting to me, but the moment I set foot inside, I am greeted by the delightful staff, whose infectious positivity and incredible service dissipates my apprehension. Their exceptional care and attentiveness are the reasons I’m a loyal customer here.
Just went into your location and the staff was all very nice, especially Lanie D, she helped me find the perfect products for me and even though I have a point account she noticed my boyfriends veteran status on his normal ID and gave us his discount to save us money. I was blown away by the attention to detail and how well her recommendations were. 10/10 would recommend to any one I know or meet.
Everyone is knowledgeable and friendly, from security to the person who checks you in. The experts know the product, and they ask what you are looking for and make recommendations. Just great people who listen and advise. I will go nowhere else. Kate is especially helpful and goes above and beyond!!PS: Everyone who works there is funny and personable!!
It's always a pleasure seeing and working with Sabrina! Zen Leaf is the only dispensary, that I have experienced, that is consumer-focused. From the deals and discounts, they constantly offer, to their employees, like Sabrina, who remembered things I've shared from previous visits. All things, as a frequent consumer of cannabis, I appreciate seeing from this dispensary.
Excellent service with Sabrina. It turned out I had points in my account to use and the price went down 25 bucks. Best Saturday night ever!
As a seasoned smoker, I still have no idea what to buy. Luckily David ( Dave? sorry) stepped in with product knowledge, peer reviews and research which lead to a splendid selection. Those Lowell pre -rolls were a hit, thanks.
Sabrina was very helpful and quick with assisting me in the right direction. I always have a great experience with everyone at varying locations but this was an exceptional in-and-out experience with great guidance and tips that were catered to my liking. Thank you again and have a wonderful day!
Very nice and professional. Niko was extremely helpful and accommodating, and he helped me update my account as well. He gave me good recommendations and we had a nice chat. I would definitely come back 🙂
So friendly and honest. Bud tender think it was Angelica, suggested items I may like and answered my questions. Dad had just died and she was so compassionate and gave me stickers. Sounds silly but it helped! Maybe making this my home dispensary!
I love Zen Leaf Lombard. EVERYONE is always so helpful and they always make you feel comfortable. I came here for the 1st time about 6 months ago because the place I used to go to always kept closing early. Googled another dispensary near by and it brought me to Zen Leaf. This is now the only place I go. Love the sales, the rewards program but mostly I love ALL the staff!!!
Cecelia is knowledgeable about the strains I was interested in today and that helps me make good choices!Sabrina helped me choose the best product for my budget today w sales and points! I scored my first 1/8 of a neat strain bc of her help!Once again Sabrina helped me find my cannabis. Cannabis can b challenging for med users and we selected after chatting about my med needs.
Branden was so knowledgeable and kind. He took the extra time to make sure everything was safe for me as I was leaving the establishment and recommended some great products. This is my new favorite zen leaf location.
Everyone is knowledgeable and friendly, from security to the person you checks you in. The experts know the product, and they ask what you are looking for and make recommendations. Just great people who listen and advise. I will go nowhere else.PS: Everyone who works there is funny and personable!!
This place is great. My fiance and I have been using this place for six months. I have had nothing but great experiences. This most recent visit was no different. All of the bud tenders there that I have interacted with were some of the friendliest most knowledgeable people. So while I don't remember every one I have interacted with. I honestly have interacted with a different person each time. Those experiences have all been great. So in conclusion do yourself a favor and use this dispensary.
This place Rock's! Daisy did an awesome job helping me set up my profile. She also is very informative on Zen products. Good job
Erin & Tori here are incredible and because of them I'll be exclusively coming to this dispensary. They were very helpful and knowledgeable.My issue below was resolved quickly. Because I was given a coupon rather than a partial credit/refund I was going to rate 4 stars, but because of Erin & Tori I'm giving them a 5 :)Old review: I like this location and everyone I've interacted with that works there. Unfortunately, I bought 14g of Nature's Grace flower and it ended up not even having 10g of product on the inside. That difference in advertised weight is way too much, expecially considering the price point.
David was extremely helpful and kind. I get overwhelmed really easily and he was patient. He explained everything about discounts and rewards... and told me how I can order online on days I can't talk because of my chronic pain. Great service. I will be back.
Amazing as always. The staff is always friendly and extremely helpful. Dave gave me a great suggestion that I definitely will be getting on my next visit. Thanks Dave not only for helping me with RSO but for the great conversation.
I’ve definitely become a regular at this location because of the small wait times if any and quick service. Gotta absolutely shout Kelly out for always being so helpful, kind and quick! Kelly gave me some awesome recommendations to try for my next order, my last time I was in, and definitely suggested the perfect items for me!
First time shopping with Zenleaf and the service provided amongst the products I bought were all top quality, from the first interaction to the end of the sale the customer service reps were all very friendly and really cool. The one that stood out the most was Daniel his service was amazing and accommodated me and helped my experience be an amazing one! Thank you Zen Leaf top of the line service and top of the line products! I will definitely be going back!
Ana was exceptionally great at helping me find what I needed for my specific issues. She had an upbeat attitude and was very understanding. Her colleagues were also very helpful and everyone really took the time out to make me feel more comfortable and relaxed about making my decision. I look forward to returning for future business. Thx guys, keep up the great service 👍🏻 🤗
This is my 3rd visit and each time I get great consistent customer service!!! Ashley is great definitely made me feel welcomed!! 10/10
Tori was excellent! She guided me through everything with such patience and expertise! Thank you and I'll definitely be back!
Knowledgeable, smart, funny, kind and extremely helpful.Everyone I have interacted with has been pleasant, beyond helpful and easy to work with. And I’ve had returns and credits. I highly recommend this dispensary to anyone. I have a great experience every single time I’m there. You can’t go wrong here. Thank you Zen crew!!!!!
I've been to Zen Leaf a couple times before, but not at this location. Kelly was an absolute peach. Everyone was friendly, competent, and quick. I've never had any issues with products!
David was amazing. His personality was sincere and thoughtful but his knowledge was outstanding in assisting me with the best products to help with my chronic pain. Thanks David!!
Very helpful and insightful. Helped explain the new points system and got me what I wanted.
First time here and the experience was GREAT! Scott was massively helpful with giving me some options to help me through some pain I was having sleeping as I recover from rotator cuff surgery. Thanks for taking a lot of care with me today Scott!
Kelly’s the best! Super helpful and nice. The only dispensary I use.
Pretty basic dispensarie design. Nice and open with quite a few budtenders the only problem was the crazy high taxes!! I know it is nothing that zen leaf can do but coming from Michigan I was quite shocked!! Maybe run some specials too to help with the high taxes. 🤷
Amazing bud and amazing deals along with the best service by the best budtender I've ever met! Erin is a beast look for her she won't let you down!!! Thanks Erin..👍🏼👍🏼👍🏼
DO NOT GO HERE! As a resident in Lombard it's already hard enough trying to maneuver this parking lot they fail to organize. But I was riding with someone who apparently parked in the loading space, and was told to move. No big deal but then the GM DARRYL FLYNN was very rude so I asked for his name. From there he proceeded to yell and be an ahole about it. I found the keys and moved the car telling him he could handle it better and he ran up to my front window and yelled MOVE NOW MOVE NOW, I told him that I am but he needs to back up. He then ran inside. I called and told the company they said they'd handle but if theyre so stressed at work maybe he should quit. Terrible experience and will no longer be patronizing zen leaf in any way. I hope they shut this location down. Also noted that if I see this manager going off on someone like this again, the police will be involved. Totally unacceptable. It's the holidays we're all overwhelmed but managers know better.
I love this place and the people that work there.Super nice and chill and of course the products are awesome 😎
Fantastic selection and all are local! Staff are great and knowledgeable! The name itself can be misleading as many might assume this is a tea shop.
I love Zen Leaf in Lombard. The staff is suuuuper friendly and super helpful from the moment you walk in until the moment you leave. Any questions I’ve had have been answered and they give great recommendations. Lanie helped me when I was there this weekend, and she was awesome. I love going here, it’s definitely my favorite dispensary.
Glenn Wright is so knowledgeable, he is a great asset to this dispensary. You can ask him anything and he will have an answer for you and all your needs. I LOVE HIM
Staff is always super duper friendly whenever I go in and very helpful. One of the associates there, Kelly, always makes sure to give me good advice on what to buy and helps me understand what I'm buying. Very patient and helpful will be coming back again!
Went to zen leaf based on a recommendation from a friend and received fantastic service. This was my first time at a dispensary and I had zero knowledge on what I was looking for. The person at the counter (Woody) was super knowledgeable and friendly and was able to answer all of my questions and reccomend great products. I was worried I would feel intimidated but Woody made me feel at ease and made the experience super easy. I will definitely come back to this location to try some more products!
All the employees are super super friendly and helpful! The product they carry is amazing. Worth the trip every time!
Thanks cecilia for your help, if you need any information or suggestions ask for her, she’s great very informative and I even ended up buying something extra. All are great staff, clean and many options!
Nice people. No medical menu but they give you 15% off though if you are. Verano is a good brand and they have a good selection of them him. Would recommend 👌
I absolutely ADORE this zen leaf location. The staff is kind, knowledgeable, sweet, charismatic, and they genuinely want to help you find the product that is right for you. They even remember me as I am a regular, and they ask me how I am and what I happen to be getting that day. They even have an express lane designated for those who've placed online orders for a speedy checkout. Thanks for being amazing, ya'll. You know I'll be back!!!
First impressions are everything. Definitely will be returning as a customer. Closest thing to Uncle Ike's (as far as staff goes) you'll find in this part of the country -- and to anyone unfamiliar with the latter from Seattle,, that is absolutely a compliment.
Very clean facility, and knowledgeable staff to go along with it. I had some questions and gave me some great product recommendations. It is a cash only facility, which is not preferred for me but not a big deal. ATMs inside.
A family member recommended Zenleaf to purchase pain balm for knee pain following a knee replacement surgery. Also may I add we are a senior couple and were given a senior discount... As a first experience we were very impressed during our visit. Very friendly, professional, informative and organized staff. Our consultant was Scott who answered our questions and took the time to explain in great detail. We certainly highly recommend this business and the professional staff to all!!
Dave was outstanding. As a first time visitor to a dispensary i didnt know what to expect but the knowledge and expertise was great. Definitely will recommend and i will be back😈
Melisa is phenomenal!! Extremely knowledgeable, unbelievably nice.May 1 time I ever called a Phone hour in very easy. Won’t go any other route, ask for her, she’ll answer all your questions
This was my first dispensary experience as I recently moved from Louisville. All of the employees, especially Cecilia, were very eager to help me and I felt comfortable asking questions about all of their products. Very excited to try more from this shop!
I prefer this place more than ANY OTHER dispensary in the area. There haven't been any problems with ANY of the products (so far) lol and if there was any issue with the flower, they have a card to give you to give you steps on how to get your issue fixed. Everyone there is EXTREMELY friendly 🙂
Perfect. Need I say more?Receptive, engaging staff. Good Product, med discount. AJ SOUR DIESEL More than met my expectations. THANX U GUYS!
LUKE P was a great bud tender. He had great enthusiasm and wasn’t pushy, and when I had questions about some of the deals I’d was curious if I was able to use , he made the process seem less. The manager was also great. But thank you LUKE, good guy!
Great first time experience. Fun friendly helpful staff. Product purchased today was great. No complaint.Will stop in again.
Great products lots of cresco brands my favorite. Very friendly and helpful. Quick service. Great location. Also they give discount on the restaurant next door to them. Definitely will be going back my first choice.
The staff is super friendly and very knowledgeable. I will definitely be a return customer when in town. You guy's rock!
I've been to 3 different Zen Leaf locations, and this is probably my favorite one. Not too big,or small. Strictly adult use. A large variety of all products. My budtender was Daisy,and she was very prompt,and polite.
Visited the Lombard location today and had a terrific experience with Scott. He was very helpful in guiding me towards an appropriate product for my needs. This was my first experience going to a dispensary and I would highly recommend trying out the Lombard location. Thanks for all your help, Scott.
Had a really great experience at this location.I'm very new when it comes to dispensaries and I needed all the help I could get.Thankfully Dan was able to help me out through a ton of different options, he was very patient, and knowledgeable.I let him know I wanted a vape cartridge to put me to sleep and we ran through the options.I ended up choosing Berry Gelato and it was superb!Will be back to get some more! 🙂
Came in and had Angela's help with my online order, very nice and pleasant experience.
I previously had never been to a dispensary before, but some friends brought me their so i could learn. I had such a wonderful time their, the staff was knowledgeable and friendly it really made my first time amazing. I especially appreciated this man that worked their named Dan Mueller this man knows his product and i got to say his demeanor and professionalism was out standing.
Just popped in for the first time after placing an order for pick-up online. Not only was the order filled super quick, the place was full of friendly staffers who all seemed knowledgeable about the products and open with their own experiences and recommendations (Thanks Daisy!). I also love that they have a loyalty program that makes it easy to rack up money rewards. I'll definitely be a returning customer!
New customer from out of town, but I have visited several other dispensaries. Zen Leaf - Lombard has an impressive inventory and competitive prices to that of other locations in the area. I had the pleasure of working with Derek on my visit but also spoke with Aidan. Both employees were very friendly and more than happy to answer any questions I had. One thing to know is that as of this time they are a CASH ONLY location. However they do provide ATM's on site with a reasonable $3.50 fee per transaction. Really no different than paying a convenience fee at the counter itself with a Debit card. Happy with my purchases and plan on returning. Definitely will refer friends & family who are looking for a positive and professional experience! Thanks Zen Leaf - Lombard!
Great experience and friendly staff. Dan made a great flower recommendation, which was amazing. And my budtender Angela was knowledgeable, quick, and so nice! Great vibes..Will definitely be back